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Courtyard Santa Fe

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138 Reviews from our TripAdvisor Community

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Showing 130: English reviews
stevecbr
Reviewed 20 October 2016 via mobile

This hotel proved to be decent value with comfortable, clean rooms and decent facilities including a pool. They offer a shuttle service into town which was really handy as we hadn't realised just how far out of the centre we would be. It's a very long way and parking in central Santa Fe seemed to be difficult at the weekend.

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Thank stevecbr
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to share your thoughts regarding your recent stay. Please feel free to contact me directly at the hotel with any other questions or concerns. Thank you!

Chciago
Reviewed 11 October 2016

This was quite a nice place but really a rambling gigantic place. Rooms were comfortable and noise was not too bad. It is located on one of the main avenues, but not close to the downtown square. All the amenities are present like coffee, refrig., etc. and it was clean. I recommend it but ask for an upper floor. No...

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Thank Boystowtraveler
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for a bit of...

Denver, Colorado
Reviewed 7 October 2016

Room was spacious, beds were comfortable and room was clean. This is large property with courtyards in the center. Pool looked nice, but we didn't use. It is an older property, but has been kept up quite well. We really enjoyed out stay. We would definately return.

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Thank PLW43
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any issues that...

Longmont
Reviewed 6 October 2016 via mobile

When we arrived at 9 PM the drive up was filled with cars and a shuttle bus and all the parking was taken. So we drove around to the back for a parking space. Not the hotel's fault they are popular but some 15 min. parking for check in would be nice. I also noticed there were only 4 handicapped...

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Helpful?
2Thank Mickey C
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the property layout....

Boulder, Colorado
Reviewed 4 October 2016

My husband and I stayed here recently, we got a deal on the room which is why we stayed there. The hotel was ok. The bed was comfortable. The room was a bit dated and not well cleaned ( dirty toilet rim, mildew in the bathroom and small articles left by yesterday's guest)

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3Thank 56JDP
Boston, Massachusetts
Reviewed 30 September 2016

I have stayed at Courtyards all over the country and the brand (which used to be for business travelers, designed by business travelers, etc.) is something of a mystery to me. Santa Fe is a huge Courtyard property and you can get quite a bit of exercise just walking around looking for an ice machine. The front desk folks are...

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Helpful?
Thank Trainman334
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Santa Fe through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue...

Vancouver, Canada
Reviewed 26 September 2016

We enjoyed our stay, thanks to ariana at front desk who made us feel very welcome.great asset to your hotel . She also helped at Bistro because they were too busy, food takes forever, she was the one bright star. Hotel next to IHop and close toWallmart and Walgreen drugstore.Ten minute driving to center of town. Was suprised that breakfast...

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Thank Miriam K
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Santa Fe through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue...

Rockford, IL
Reviewed 23 September 2016

T!his hotel has a great location and I have stayed here over last 8 years but my stays keep getting worse and I have given up. Staff is not real helpful, reminded me that check in was 3 pm when I hit the front desk at 2:30pm. No body was around, I went to room anyway. Noisy rooms, I could...

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3Thank BossRino
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear ROBERT, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noisy rooms. We have...

Alexandria, Virginia
Reviewed 23 September 2016

I enjoyed all aspects of my stay at this hotel. I was on a work trip and from housekeeping, front desk, the bar tenders and even the chef, it was apparent customer service was their number one goal. I talked with my spouse about coming for a vacation trip and go skiing - if that happens we will stay here...

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Helpful?
Thank Mona0298
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Santa Fe through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue...

Reviewed 23 September 2016 via mobile

This was a huge hotel complex. A little too huge for us. It was a long walk to an elevator and our car. The room was nice and clean. Everyone was very friendly. If We come back we will stay in town for the added convenience. This hotel seemed geared more for the business traveler. It is a decent hotel.

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2Thank Bruce L
Reanna B, Front Office Manager at Courtyard Santa Fe, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Santa Fe. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for such a large...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Convenient Motor Hotel featuring pueblo-style structural details & decor, located 4 miles south of downtown & the historic Plaza. ... more   less 

Additional Information about Courtyard Santa Fe

Address: 3347 Cerrillos Rd, Santa Fe, NM 87507-7207
Region: United States > New Mexico > Santa Fe
Price Range: $131 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Fe 3*
Number of rooms: 213
Reservation Options:
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Also Known As:
Courtyard By Marriott Santa Fe Hotel Santa Fe
Santa Fe Courtyard
Santa Fe Marriott
Hotel Style:
#30 Business Hotel in Santa Fe
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Fe staff and other travellers.
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Questions? Get answers from Courtyard Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the room before settling in. You may want to request a different room.”
 of 5 bubbles GNeal22, 16 Jan 2017 | Read review
“go somewhere else! ANYWHERE else!”
  • parked right outside our room window - upon front desk suggestion
  • Extent of hotel's help: offered bottle of water and offered a room -we had a room and it was 20
 of 5 bubbles demetriaf2017, 6 Jan 2017 | Read review
“All rooms are good as far as we could tell”
 of 5 bubbles GaryO774, 5 Jan 2017 | Read review
“Not sure about the price it was included in our package tour.Rooms were quiet”
 of 5 bubbles R936AHpatriciam, 31 Oct 2016 | Read review
“Always love the top floor so don't have to listen to people overhead stomping around.”
 of 5 bubbles PLW43, 7 Oct 2016 | Read review
5 of 5