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I would like to first start off by saying I work in the communication industry, I typically spend 2 weeks at a time away from home and in a hotel. Impressed doesn't even begin to explain my feelings for this hotel, from the manager Alex...More
3 Thank Jeffrey B
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn ExpressResponded 11 June 2015
We really appreciate your comments, and look forward to soon have you back at our property, hoping your next stay may be as pleasant as have the rest.
I would like to start off by saying all the staff go the extra mile to make your stay as comfortable as possible, I work in the communication industry, so I spend most of the year in a hotel, I tend to move from hotel...More
I'll never stay here again, once was enough.
I went to the front desk after breakfast because my card didn't work in the door. I asked Amber if I had the correct room. She said "yes", and reprogrammed my card. I returned to my room...More
1 Thank Guest222222
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn ExpressResponded 9 June 2015
We are truly sorry to hear about this situation during your stay with us.
Available tools do allow us to double check and confirm in-house guests' information and strive to have them used in order to appropriately address key cards for corresponding rooms....More
I am a member of IHG and stay in IHG affiliated hotels whenever possible. Most of those are Holiday Inn Express. This hotel is definitely showing its age. The sink drain ran slow and it sounded like we were going to fall into the room...More
2 Thank lowemanc
Response from IHGCare, Guest Relations Manager at Holiday Inn ExpressResponded 12 June 2015
Thank you for your recent stay with us and reviewing our property. I am really sorry to hear that the experience in our hotel was not a satisfying one. I especially regret that the drainage system was not properly working.
Be assured that...More
We stayed at the Holiday Inn Express whenever we are on the road, and usually are pretty impressed. This hotel, however, is really showing its age. The room we stayed in, 229, was shabby overall with badly worn carpet and extremely dated design.
2 Thank Mike M
Response from Santa_Fe_HIE_Mgr, Manager at Holiday Inn ExpressResponded 28 May 2015
Dear Mike M,
We appreciate your comments on regards to your stay.
As part of our on going renovation, we will focus on the opportunity areas mentioned by you, hoping you may soon visit our city again and allow us to host you once again....More
US$124 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 Business Hotel in Santa Fe
Non-Smoking Rooms ,
Number of rooms
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