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We received such a great service, even got upgraded suites and early check in. Friendly and attentive staff. Clean, pet friendly. Front Desk helped with local activities and recommended restaurants and attractions.
Very relaxing to stay here.
Spacious calm and very friendly, even pet friendly. Welcoming and the restaurant was very high quality in both service and food. Note they stop serving food at 9pm. Also if you are in minority without access to car then there...More
The staff is always ready to please you with great smiles and hellos. The lounge is comfortable, the outside areas are clean and well lite. The pool and spa is very inviting. One important factor is the feeling of safety.
Stayed two nights while visiting Santa Fe. Service was great, everyone was so nice and helpful, especially the shuttle driver, Danny. Be sure to pick his brain on the history of Santa Fe, and things to do and see in the area. He was a...More
Stayed here 2 nights while visiting the Benedictine Monastery at Pecos, NM.
Decor is appealing and staff most helpful. Mary Jane gave us lots of hints on places to see. Our waiter Luis was very attentive. We even had a chance to talk to the...More
Our experience since we just stayed there, was that we thought we were staying in the hotel, when we arrived to check in, we were sent to the rear of the hotel quarters . This is a separate unit for people with pets. The... More
Our experience since we just stayed there, was that we thought we were staying in the hotel, when we arrived to check in, we were sent to the rear of the hotel quarters . This is a separate unit for people with pets. The rooms were a bit small, tub was stained,our room was never cleaned for 3 days upon check out, and we felt the hallways could of used a fresh coat of paint and the rooms were just so so. Although, the photos were very nice listed on the web site of the inside rooms. You have to expect the rooms to have had previous pets there so the beds, the carpets , the flooring could of all used deep cleaning. The hotel is in a good location and the restaurant has good food but make sure you make a reservation for the window seats. :) I would rate the over all experience a 4. if no pet, and we could of stayed in the hotel itself, it probably would have been better. We never were told of the shuttle service either, didn't even know they had shuttle.