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Inn and Spa at Loretto

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211 Old Santa Fe Trl, Santa Fe, NM 87501-2106
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Traveller (496)
360
Panoramas (20)
Room & Suite (282)
What is Travellers’ Choice?
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About

#20 of 65 hotels in Santa Fe
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
An exquisite Santa Fe, New Mexico hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 136 guestrooms, a full-service spa, casual fine dining, art galleries and a tranquil garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Effortlessly blending old-world charm with world-class splendor, this Santa Fe luxury hotel is one of the state's most photographed buildings. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking nearby
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Iron
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, Spanish
2209Reviews29Q+A100Room tips
Traveller rating
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Popular mentions
RockJumpers wrote a review 22 Oct
Denver, Colorado20 contributions6 helpful votes
This was a 3-4 Spa Trip stay. The Spa services were all great, and the food at the Inn was very good. A quiet, calming atmosphere and we slept great as the rooms and beds were comfortable. We chose not to have housekeeping for our stay, but the staff kept us in fresh towels and paper products. Very pleased with our stay.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded 2 days ago
We are ecstatic to hear that you enjoyed many aspects of your stay with us! Thank you so much for your kindness and support. We hope to care for you again in the future.
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Sandra C wrote a review 19 Oct
1 contribution
Loved the atmosphere and the rooms. The location is of the hotel is perfect. The balconies are waist high and are connected to all of the other balconies-anyone can easily access your room. This is good news if you're a thief, etc. Massage therapy services were average and expensive.
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Date of stay: August 2021
Rooms
Location
Service
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Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded 4 days ago
Thank you for your review. We are so glad that you enjoyed our atmosphere, rooms,and location. We appreciate your honest feedback about the balconies and we are sorry to hear that this made you feel unsafe. We will share your concerns with our staff and we would love to care for you again soon.
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UtahSavytraveler wrote a review 17 Oct
Utah96 contributions49 helpful votes
Overall quite satisfactory except a little pricey but the Luminaria is worth a visit even if you stay elsewhere. If you do, the luminaria desert is a must. Great location and very attractive. It’s a little over-priced but try to negotiate a lower rate.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded 6 days ago
We are delighted that you enjoyed our location, charm, and authenticity! Thank you for your review and honest feedback. We hope to care for you again in the future.
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Airos21 wrote a review 12 Oct
New Haven, Connecticut36 contributions13 helpful votes
The good: -it is in a great location and it is super easy to walk around town and park when you are driving coming and going. -Some rooms have two armchairs which is a fun luxury when traveling as a couple and both wanting a cozy spot. -positively, we got a new room when we had issues with the first… but unfortunately wifi was still spotty and heating worked (albeit at a roaring volume). As a kind gesture we were given free drink coupon. The disappointing: -first room didn’t have wifi and heat didn’t really work either (wifi was critical so we requested a room change). -water out of the tap and tub was yellow-brown no matter how long it ran in both rooms -Serious updating is needed in this hotel to justify pricing. We stayed at many cheaper hotels this trip and infrastructure was much better -service was spotty with several long waits on hold and confusion about where our luggage was during the room move. -service from Victor in the lounge was shockingly rude on two occasions. Both times I had to flag him down after he kept servicing older white couples around me (I’m neither). He was curt, dismissive, and seemingly annoyed that I was bothering him with my order. {several Santa Fe establishments seem to be extremely short-staffed. I sympathize and can wait a few extra minutes, but this attitude is no way to treat customers}
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Date of stay: October 2021
Value
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Service
Room Tip: Avoid parking lot facing rooms. Sounds of tour groups in there too.
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Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded 1 week ago
Thank you for all of the great feedback about your experience! We appreciate you going into such detail and highlighting what you felt to be our strengths and weaknesses. We sincerely apologize for the issues you experienced during your stay, but we appreciate you bringing them to our attention so we can provide a better experience moving forward. We will share your concerns with our staff and ensure that they are addressed. We hope you will give us another shot to impress you in the future with our improvements.
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Schnazzy wrote a review 11 Oct
1 contribution1 helpful vote
Do NOT stay here, there was a roach in our room, the a/c didn’t work and it’s over priced for that value. You can find better hotels in Santa Fe. The service in the bar was terrible, the food was meh at best. There was a plus side, the location of the hotel is fantastic and the front desk service was good too. They have a show that they pushed us to go see ale Emi, it was fantastic. Sadly, we won’t be returning or recommending this hotel.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Kelsey Harney, Other at Inn and Spa at Loretto
Responded 1 week ago
We are glad to hear that you enjoyed our location, front desk staff, and show, but we are deeply sorry for the other issues you experienced during your stay. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. This feedback will be very helpful in our growth and becoming our very best! We will work with our teams to improve and we hope you will give us another shot to impress you in the future!
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PRICE RANGE
US$181 - US$433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
inn and spa at loretto hotel santa fe, hotel at loretto, at loretto hotel, inn at loretto
LOCATION
United StatesNew MexicoSanta FeDowntown
NUMBER OF ROOMS
136
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Frequently Asked Questions about Inn and Spa at Loretto
Which popular attractions are close to Inn and Spa at Loretto?
Nearby attractions include Keshi (0.3 km), Kakawa Chocolate House (0.5 km), and New Mexico State Capitol (Roundhouse) (0.4 km).
What are some of the property amenities at Inn and Spa at Loretto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Inn and Spa at Loretto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Inn and Spa at Loretto?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Inn and Spa at Loretto?
Conveniently located restaurants include Sazón, Kakawa Chocolate House, and El Callejon Taqueria and Grill.
Are there opportunities to exercise at Inn and Spa at Loretto?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Inn and Spa at Loretto located near the city centre?
Yes, it is 0.3 km away from the centre of Santa Fe.
Are any cleaning services offered at Inn and Spa at Loretto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Inn and Spa at Loretto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Inn and Spa at Loretto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Inn and Spa at Loretto?
The staff speaks multiple languages, including English and Spanish.