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Comfort Inn Santa Fe

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Traveller (38)
360
Panoramas (10)
Room & Suite (158)

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About

#31 of 61 hotels in Santa Fe
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Thank you for choosing our Hotel and being our guest! Since we are all aware of the critical situation that is happening around the world with COVID-19 we would like to assure you as our guest that our Hotel is taking standards for hygiene and cleanliness very seriously and are taking steps to ensure the safety of our guests and associates. The health and safety of our guests and associates is our top priority. In accordance with recommendations from public health officials including the CDC, we have implemented enhanced operating protocols from check in to check out and everything in between. This includes the following: Guest Rooms: We are using cleaning and disinfecting protocols to clean rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items. Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys. Back of House: In the spaces where associates work “behind the scenes,” we are increasing the frequency of cleaning and focusing on high-touch areas like associate entrances, laundry rooms and staff offices. The 100% Smoke-Free Comfort Inn in Santa Fe is located north of Interstate 25, and east of State Route 14. Next time you visit Santa Fe, allow our friendly staff to attend to your lodging needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
BBQ facilities
Baggage storage
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
401Reviews9Q+A88Room tips
Traveller rating
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Pennymohr wrote a review 3 Mar
Evergreen, Colorado235 contributions109 helpful votes
This is located on a busy, noisy street that is not great for walking to restaurants. The room was quiet and comfortable, though, although our shower did not work, which was an unpleasant surprise. The lobby had a very peculiar smell, which dampened my appetite for breakfast. I think it was the pool.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 2 weeks ago
Dear Penny M, Thank you for sharing your feedback with us. We're glad to hear that you found your room quiet and comfortable despite the busy street outside. However, we're deeply sorry to hear about the issues you encountered during your stay. We apologize for the inconvenience caused by the non-functional shower in your room. Ensuring all amenities are in proper working order is a top priority for us, and we regret that we fell short in this regard. Rest assured, we will address this issue promptly with our maintenance team to prevent similar occurrences in the future. We also apologize for the peculiar smell in the lobby area, which we understand can be off-putting. We will investigate this matter further to identify and rectify the source of the odor. We appreciate your feedback as it helps us improve the guest experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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reeree61 wrote a review Jun 2022
25 contributions14 helpful votes
Hotel's Favourite
Great place to stay . The rooms were big and very clean. It was in a good location. The only negative I had was breakfast , they had to serve you breakfast , they had a table at the door where you could order but there was so many people waiting, we skipped it . We are on a 18 day road trip and this is the only hotel they did not let you serve yourself. The Hot tub was wonderful!!!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 22 Jun 2022
Hi reeree61, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay especially our location and rooms and very clean. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leeann C wrote a review Dec 2023
2 contributions
Comfort inn saved my bacon. I had a reservation at the Days inn, just down the street. It was the slummiest motel ever. So I got on the internet…comfort inn had a room and with in 10 minutes I had a room that I felt comfortable in. The accommodations were great and I slept very well. The room was a little dated but after seeing the first room, the one at Comfort inn was very luxurious. Thank you.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 2 Dec 2023
Dear 970leeannc, Thank you for taking the time to share your review and experience. We are glad you liked your comfortable accommodations, and we appreciate your high review. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It was our pleasure hosting you, and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon H wrote a review Oct 2023
2 contributions
Refrigerator broken, shabby. Tub dangerous very slippery. Tiles in bathroom slippery when wet. Coffee pour quality. Below average breakfast. Poor quality picture on television. Place needs a major do over. I would not recommend. After they refurbish, I will go back.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 28 Oct 2023
Dear Sharon H, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the refrigerator, tub, breakfast, and maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. We have raised this concern to our maintenance manager for immediate action. I apologize that your recent stay was not a good one but we hope you'll return someday to see how we're improving.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judy L wrote a review Oct 2023
2 contributions
This hotel is in a great location. It is close to many shops and places to eat. The hotel is very clean. The staff is fabulous. The beds are comfy. The amenities offered are nice to have. The breakfast selection was great for a quick meal before getting back on the road.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Can't beat this location when is Santa Fe. The hotel is clean. The staff is great. The beds are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 23 Oct 2023
Hi T629TNjuudyl, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our convenient location, comfortable beds, breakfast choices, and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sara T wrote a review Oct 2023
1 contribution
Whenever we stop in Santa Fe we arrange to stay at the Comfort Inn. We know their quality and the rooms are very nice and clean. The morning breakfast is also quite enjoyable. There are many choices in Santa Fe but Comfort Inn is my favorite.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Make arrangements ahead of time. It’s a popular place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 12 Oct 2023
Hi Trail244954, Thank you so much for your kind words. I’m so pleased that you found us a nice and clean place to stay and that enjoyed the breakfast. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zoom_Gotti wrote a review Aug 2023
Henderson, Nevada1559 contributions1004 helpful votes
Certainly not a $200 motel. I should have known something was wrong when I checked in seeing garbage baskets waiting to be emptied outside of guests rooms. Seems there's no housekeeping except for longer stays. But no sign to indicate that nor was I told by the reception. Oh I could get towels and shampoo on request, and place my basket outside the door for collection, but what a pain! Seems like they're still trying to squeeze extra profit out of previous pandemic practices. I asked for a price reduction but was unable to contact the operations manager. Oh yes, got stuck in the elevator twice. I think they knew there was an issue, just delayed in getting repairs. Plenty of parking, though, except when trailers take up extra spaces. Probably wouldn't stay here or at another Comfort Inn again. Not my type of customer servicing.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 19 Aug 2023
Dear Zoom_Gotti, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the condition of the hotel and the cleanliness and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues. We promise to deliver and match your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah T wrote a review Aug 2023
1 contribution1 helpful vote
Stop here to sleep on a road trip and was told to park around back, basically set up by the young lady at the counter and my truck was stolen within 30 minutes of me arriving. Conveniently located across from the police station, now stranded in this town. Do not fall in this trap like I did. No cameras to show who stole it shockingly.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 9 Aug 2023
Dear L6866GZsaraht, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. This type of incident certainly is not typical of our facility and I must say this was the first time the employees on duty had experienced this. I have discussed this matter with the manager so employees are more empowered and trained to handle these situations. Again I apologize for the inconvenience to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Becky M wrote a review Aug 2023
Lake Havasu City, Arizona54 contributions11 helpful votes
We stayed here one night after a long day of driving. The girl at the desk was trying but it was clear she needed a lot more training. The room we were assigned was in a glorified basement. The TV did not work so the girl at the desk did come and get it going again. The next morning I had to reboot the box twice to get the TV to work. There was no ice machine on our floor which was annoying. I know these things seem trivial but after 10 hours on the road they were a pain. Our bill for one night was a total of $231.19 with tax. I requested an adjustment from the manager which was ignored.
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Date of stay: July 2023
Value
Rooms
Service
Room Tip: Stay somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 4 Aug 2023
Dear Becky M, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the condition of your room, cleanliness, TV, ice machine, and these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. We have raised this concern to our maintenance manager for immediate action. I apologize that your recent stay was not a good one but we hope you'll return someday to see how we're improving. your expectations in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave B wrote a review Jul 2023
Los Angeles, California7 contributions4 helpful votes
desk help are idiots. why no ice water?? "not until 1 PM" then they argue with me just idiots why make things sad over a little ice?? So untrained and incompetent that they argue with customers?? DUH!!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Comfort Inn Santa Fe
Responded 26 Jul 2023
Dear davebV4363CE, Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and that you found your stay unsatisfactory. Please accept our sincerest apologies for the behavior you experienced from our staff. Your comments have been addressed appropriately, and we are taking measures to ensure this is not repeated. We appreciate your business, and please allow us to regain your trust by staying with us again whenever your travels bring you back to this area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$131 - S$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel santa fe, comfort inn santa fe, santa fe comfort inn
LOCATION
United StatesNew MexicoSanta Fe
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COMFORT INN SANTA FE: UPDATED 2024 Hotel Reviews, Price Comparison and 285 Photos (NM) - Tripadvisor

Frequently Asked Questions about Comfort Inn Santa Fe
Which popular attractions are close to Comfort Inn Santa Fe?
Nearby attractions include La Cieneguilla Petroglyph Site (1.1 km), Lone Butte Ranch (0.6 km), and Randall Davey Audubon Center & Sanctuary (0.5 km).
What are some of the property amenities at Comfort Inn Santa Fe?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn Santa Fe?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Santa Fe?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Comfort Inn Santa Fe?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Santa Fe?
Conveniently located restaurants include The Ranch House, Plaza Cafe Southside, and Rustica Fresh Italian Kitchen.
Are there opportunities to exercise at Comfort Inn Santa Fe?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Santa Fe?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Comfort Inn Santa Fe?
Many travellers enjoy visiting La Cieneguilla Petroglyph Site (1.1 km).
Is Comfort Inn Santa Fe accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.