Courtyard by Marriott Thousand Oaks Ventura County
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About
#3 of 9 hotels in Thousand Oaks
Location
Cleanliness
Service
Value
The newly renovated Courtyard by Marriott Thousand Oaks, CA hotel is TripAdvisor Award of Excellence winner located off US-101 with easy access to Burbank Bob Hope Airport, Los Angeles International Airport, Amgen and California Lutheran University.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Coffee shop
Restaurant
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Location
56Somewhat walkable
Grade: 56 out of 100
33Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
1710 Newbury Rd, Thousand Oaks, CA 91320-3403
Getting there
Car HireSee all Thousand Oaks car hire
303Reviews2Q+A45Room tips
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I am not sure why this has so many 4-5 star reviews. I stayed there on business for two nights in October. This hotel was just okay. Not sure if it's because I normally stay at Marriott hotels and this one paled in comparison to the others. Parking is $10 a night although it really shares a parking lot with a strip mall. Even if you don't park on the site, you will still get charged so watch out for that. Breakfast is $10 also I believe. No evening reception. There is a bar that looks pretty nice although only a few people took advantage of that. Maybe it was because I was staying mid-week. The pool also looked nice but being cooler, I did not take advantage of that. 1) The front desk clerk, although seemingly nice, was kind of curt when he spoke; 2) The room seemed a bit dated and the hallway and room smelled a little like bleach. It was weird, 3) Couldn't figure out the TV. 4) Toilet continued to run even though we are in a drought, 5) The shower - on my goodness. I think it's part of the water-saving efforts but the showerhead was one that the holes were limited to a 1-inch diameter spray. When the water came out, it actually hurt, lol. Do not let the water hit your bits. It will be painful. I had to stand to the side of the water spray in order to avoid this. It was a good price to stay though and centrally located to where I needed to be. Lots or restaurants close by - Italian, American, Japanese, etc. The front desk clerk was responsive though when my keycard was not working. He ran right up and gave me new ones. I was surprised at how fast this happened. Overall, it was an okay stay. Not my best Marriott stay but not horrible either. …
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
Room Tip: Some restaurants are: Holdren's (pricey), Spumoni's, In-N-Out, Cronie's ( bar), Ameci's. Do not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Courtyard by Marriott Thousand Oaks Ventura County
Responded 9 Nov 2022
On behalf of the entire hotel team, I want to thank you for taking the time out of your busy day to share this feedback. My team and I work very hard to deliver a great guest experience and I want to sincerely apologize for failing to meet those expectations. I want you to know your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. If you don't mind; when you have some spare time, would you please be reach out to me as I would love to further discuss your stay with you. Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again soon when your travels return you back to the Thousand Oaks area. Skylar Gustavson Area Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
My wife and I stayed at this location on 5/22 and 5/23 and had some issues with noise from tour buses parked adjacent to our room and a few other concerns. We brought these up to the front desk and also contacted Marriott who initially responded but for some reason my return responses fell upon server problems, hence I also wrote the corporate office. Unfortunately some time had passed with no response so I posted a review on Trip Advisor, Google and Yelp indicating concern. Coincidentally, I recieved a call today from Marriott Courtyard Thousand Oaks Management,, Skylar Gustavson, who was not only a good listener but was committed to my satisfaction as a loyal Marriott patron. We spoke about our previous stay and the protocols that are now in place to prevent this type of loitering and noise after 10 pm as well as some of the procedural modifications relative to kitchen trash removal and storage. The conversation was very pleasant and he vowed to make it right and was committed to a suitable resolution which we both agreed upon. Unfortunately Mr. Gustavson's Marriott email address was not taking correspondence due to a server glitch which explained the lack of response relative to his initial contact. I am thankful for the grace extended by his listening and acknowledging fault with a committment to excellence which is truly what Marriott has always offered. I accepted the resolution and agreed to try this location in the future as with employees such as Mr. Gustavson working for the Marriott, we know that we are in good hands. Thank you Marriott and Mr. Gustavson for making this right and extending the graceful resolution that will keep us coming back.…
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nancy Howard, General Manager at Courtyard by Marriott Thousand Oaks Ventura County
Responded 1 Jul 2022
Thank you, we appreciate your understanding and look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed overnight on our way to LAX for an early flight.Good hotel , quiet , spacious clean room and a good bed. Parking and breakfast charged extra. A nice feature is the bar that’s open until 10 PM and besides a full bar also offers some snack and dinner choices. Bartended / cook Eric was great. Will return in the future
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Courtyard by Marriott Thousand Oaks Ventura County
Responded 9 Nov 2022
On behalf of the entire hotel team, I want to thank you for taking the time out of your busy day to share this feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! My team and I work very hard to deliver a great guest experience and I want you to know your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again soon when your travels return you back to the Thousand Oaks area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a week while on a work trip. Pros: good location (shops & restaurants close by), the staff were all very helpful, breakfast was very good, hot, fast and tasty. Room was spacious and clean. Cons: no housekeeping at all (though clean towels are available on request), the communal areas smelled a little unclean, pool is depressing looking & not very inviting. For a work trip it was appropriate but i would of been disappointed if I had booked it as a holiday.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Great comic shop within walking distance that I recommend.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Zainab Bell, Owner at Courtyard by Marriott Thousand Oaks Ventura County
Responded 17 Sep 2022
Dear Eskweston, On behalf of the entire hotel team, I want to thank you for taking the time out of your busy day to share this feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. I take a tremendous amount of pride in my team and I love hearing this feedback. My team and I work very hard to deliver a great guest experience and I am pleased we were able to to do so for you. However, maintaining a clean and inviting atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident with our common areas. We are currently working back towards providing regular housekeeping services, as we look to add staff to our team to accommodate this. Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again soon when your travels return you back to the Thousand Oaks area. Skylar Gustavson Area Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very happy with this hotel. We had a 2 king room (who even knew this was a thing?), which was great with my two kids. We loved the heated outdoor pool and hot tub - awesome. That was the best part. The front desk staff were friendly and helpful. The hotel was clean. Only downside is that our tub drained slowly.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Zainab Bell, Owner at Courtyard by Marriott Thousand Oaks Ventura County
Responded 15 Sep 2022
On behalf of the entire hotel team, I want to thank you for taking the time out of your busy day to share this feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of celebrating the great guest experiences we delivered. I take a tremendous amount of pride in my team and I love hearing this feedback. My team and I work very hard to deliver a great guest experience and I am pleased we were able to to do so for you. Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again soon when your travels return you back to the Thousand Oaks area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In room coffee maker, iron, microwave, and refrigerator. Limited dining downstairs and many restaurants nearby. Business area onsite. Rooms are comfortable and quiet. Friendly staff. I will stay here again.
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Date of stay: November 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Nancy Howard, General Manager at Courtyard by Marriott Thousand Oaks Ventura County
Responded 20 Nov 2021
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Courtyard Thousand Oaks Ventura County. It is always encouraging to hear feedback, particularly when it comes from those who matter the most our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Nancy Howard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful location, helpful staff and very clean, comfortable accommodations! We asked for recommendations for dinner and went to Plata taqueria. The food was amazing. We would definitely stay here on future visits. We didn’t have time to enjoy many amenities, but everything looked wonderful!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Nancy Howard, General Manager at Courtyard by Marriott Thousand Oaks Ventura County
Responded 25 Sep 2021
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Courtyard Thousand Oaks Ventura County. It is always encouraging to hear feedback, particularly when it comes from those who matter the most our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Nancy Howard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Booked a Guest Room, 1 King, Sofa bed for a 3 night road trip to the Thousand Oaks area with main intention of visiting the Ronald Reagan Presidential Library in Simi Valley. Chose this Courtyard rather than the "brand new" Courtyard in Agoura Hills because it was on the Ventura County side. The description for this Newbury Park property says "newly renovated" which was very apparent in the lobby. THE GOOD - Adequate parking. There was always parking available close to the hotel building. - Bathroom amenities. The shampoo, conditioner and lotion was Paul Mitchell brand which is better than those at most 3 star US hotels. The hair dryer was missing from the room, but front desk quickly arranged to have one (Andis Prostyle 1600) brought to our room. We also got shower caps from the front desk. - Clear large Samsung LCD television with easy to use remote. Lots of channels. - Free WiFi. It slowed a few times but generally was good enough. - Front desk staff welcoming. Ali checked us in and courteously informed us that we could only get a 1 King room on the ground floor (more on this in the next section). Other front desk staff attentively acknowledged us as we left and returned. - Location. Easy access off 101 freeway via Rancho Conejo Blvd and Ventu Park Rd exits. We noticed several nearby eateries including an In n Out within easy walking distance. Ralphs supermarket is a short 5 minute drive away. - Sofa. Although slightly worn and with a little tear in the seam, the sofa was functionally comfortable and useful. - When we walked into the bathroom, there was a strong smell. It was the plastic volatiles associated with the new shower curtain liner. So thumbs up for that. - Work desk on wheels. Very comfortable and clean office desk chair. I liked being able to adjust direction of desk, - There is a small counter with built-in microwave and mini-fridge. We kept bottled water in there. THE SO-SO - We booked the 1 King room because it has a sofa. We were informed at check-in that we could have a 2 Queen room on 2nd or 3rd floor but there would be no sofa. We were wary of having a 1st floor courtyard/pool-facing room because past reviews warned of excessive noise from guests at the pool. Ali said that this is usually the case on weekends. Turns out he was right about the relative quiet on weekdays, but the view out our window was pretty bad with un-manicured nandina and dirt. Our room was also close to social seating area which could have been noisy if more people were around. - The room had thin walls/ceilings/door. We could hear a lot of sound from outside. Worst was someone in an adjacent room playing music all night...maybe to help them sleep? - The room had a nice large window which could be opened for fresh outdoor air. It had a nice sheer curtain and a black-out drape (slightly stained). - The temperature of the room was well-controlled by a wall AC unit below the window. It was noisy however and turned on and off fairly frequently in maintaining temperature. Kind of wished it just kept running and humming to drown out the outside noise. - No complimentary breakfast. - There were several lights around the room, but the entryway was notably dark. THE THINGS THAT BOTHERED - The King bed was ok. Cotton poly sheets, a light quilted comforter and thin cover. There were five pillows but they were all low fill with very little loft. There was no mattress pad. The headboard was kind of too plain. On the plus side, there were nightstands on both side with electrical and USB charging ports as well as lights. However, there were mirrors on each side and one faced the bed side rather than the foot of the bed. There is a superstition about this...I blocked the mirror with a pillow. - No room safe. - No laundry bag. - No complimentary bottled water.…
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nancy Howard, General Manager at Courtyard by Marriott Thousand Oaks Ventura County
Responded 17 Aug 2021
Thank you for choosing to stay with us! We appreciate you taking the time to share your experience with us and have alerted the appropriate hotel teams regarding the "So So and Things that bothered" items. We hope to welcome you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, renovated Courtyard. Stayed on a Sunday night for business and hotel was quiet. However if you are a light sleeper, ask for a room that does not face the 101, as the road noise goes all night. My room was dark and could have used more lamps. Comfortable bed, good shower, decent TV and WiFi.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Nancy Howard, General Manager at Courtyard by Marriott Thousand Oaks Ventura County
Responded 10 Feb 2021
Thank you for taking the time to share feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having previously stayed here, my wife and I expected a warm welcome and that was what we found. Especially so of the front desk staff who were always offering help. The hotel is apparently mostly well run (see below), clean, conveniently located, and the rooms of reasonable size. Last time we complained about the smallness of the room and this time it was significantly larger - could it be that the property acts on its guest info system? Housekeeping us still a weak point - it is now 4 p.m. and the room was just serviced but not vacuumed (with the wrapper still in the same place on the floor). Last time we did not notice the effect of having only one elevator (serving only three floors) but this time delays in having to wait for the elevator were noticeable. The main concern was the attitude at breakfast service when, arriving fifteen minutes before the advertised closing time and finding only one style of self service coffee available, we were brusquely told "we are about to close" as an excuse for not having refilled the self service pots. Parking is easy in a large attached lots. …
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nancy H, General Manager at Courtyard by Marriott Thousand Oaks Ventura County
Responded 9 Dec 2019
Thank you for choosing to stay with us, we appreciate you and have shared your feedback with the appropriate team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$177 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott thousand oaks hotel thousand oaks, courtyard by marriott 1000 oaks, courtyard thousand oaks, marriott thousand oaks, thousand oaks marriott, thousand oaks courtyard
FORMERLY KNOWN AS
Courtyard by Marriott Thousand Oaks
LOCATION
United StatesCaliforniaThousand Oaks
NUMBER OF ROOMS
120
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Claim Your ListingCOURTYARD BY MARRIOTT THOUSAND OAKS VENTURA COUNTY: UPDATED 2022 Hotel Reviews, Price Comparison and 101 Photos (CA) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Thousand Oaks Ventura County
Which popular attractions are close to Courtyard by Marriott Thousand Oaks Ventura County?
Nearby attractions include Stagecoach Inn Museum (0.7 km).
What are some of the property amenities at Courtyard by Marriott Thousand Oaks Ventura County?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Thousand Oaks Ventura County?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Courtyard by Marriott Thousand Oaks Ventura County?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Courtyard by Marriott Thousand Oaks Ventura County?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Courtyard by Marriott Thousand Oaks Ventura County?
Conveniently located restaurants include Holdrens Steaks and Seafood, In-N-Out Burger, and Pickles Deli & Restaurant.
Are there opportunities to exercise at Courtyard by Marriott Thousand Oaks Ventura County?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Thousand Oaks Ventura County?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard by Marriott Thousand Oaks Ventura County?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard by Marriott Thousand Oaks Ventura County offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Courtyard by Marriott Thousand Oaks Ventura County accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.