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La Quinta Inn & Suites Thousand Oaks Newbury Park

344 reviews
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Traveller (20)
Room & Suite (7)
Dining (2)
Overview
  • Excellent16%
  • Very good22%
  • Average26%
  • Poor19%
  • Terrible17%
23 Oct 2017
“Experience”
11 Oct 2017
“Don't get stuck on the first floor.”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2.5 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites Thousand Oaks Newbury Park
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (344)Write a Review
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11 - 15 of 338 reviews
Reviewed 30 August 2017

This stay was okay. My biggest complaint was the carpet was dirty and the odor in the room was bad. I know that pets are allowed and don't know what they could do to get the pet odor out of the rooms but something needs...More

Review collected in partnership with La Quinta
Thank pamelahI4934FQ
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 1 September 2017

Dear Pamela, Thank you for taking the time to give us feedback about your stay. We are pleased to hear our staff made a positive impression. I sincerely apologize for the carpet and odor issues you encountered. We are currently replacing our guest room carpets...More

Reviewed 28 August 2017

Staff was very welcoming and helpful. The rooms were very clean with a personalized gift bag. Quiet and lots of pillows made for a good night sleep. Breakfast was included although a little sparce; coffee was good. This hotel is pet friendly but the room...More

Review collected in partnership with La Quinta
Thank John G
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 31 August 2017

Dear John, Thank you for taking time out of your day to give us feedback about your stay. We will share your comments with our team and continue to look for ways to improve. Thank you again for your review and staying with us. Sincerely,...More

Reviewed 28 August 2017 via mobile

Picked this hotel as we were looking to do our 2 day beach visit in Malibu on the cheap. $200 for a room for 2 days was one of the better prices in the area. Only 25 mins away from Malibu beaches. There is a...More

Thank Kinggillen
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 29 August 2017

Dear Kinggillen, We are pleased to hear you enjoyed your stay with us and our location and value met your needs. We are evaluating our Bright Side Breakfast offerings and hope to add such variety very soon. Thank you for staying with us and providing...More

Reviewed 22 August 2017

My girlfriend was so grossed or she couldn't use the shower. The sink was gross the carpet was all stained and if you have asthma avoid this place. Rooms had that awful cigarette smell in spite of the fact you can't smoke in the room....More

Review collected in partnership with La Quinta
2  Thank William S
Response from General M, General Manager at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 23 August 2017

Dear William, Thank you for your feedback regarding your recent stay with us. We are disappointed to learn that our service fell short of exceeding your lodging expectations. Your feedback is immensely important to us and we appreciate your candor. We are very sorry that...More

Reviewed 17 August 2017 via mobile

I book a lot at LQ, and how they have their logo in this place, I will never know.. Let's start----food in frig from prior guests, room had not been vacuumed, no bags in trash cans, garbage behind furniture.. carpet was really stained... That was...More

Thank KUMtngal
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks Newbury ParkResponded 20 August 2017

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are disappointed to learn that our service fell short of exceeding your lodging expectations. Your feedback is immensely important to us and we appreciate your candor. We are very sorry...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Outdoor pool
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (7)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (32)
Bathroom (1)
Business Centre & Event Rooms (1)
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Room Tips
"First floor pool side was great"
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"Ground-floor rooms allow for quicker unloading and loading of your car."
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"I enjoyed staying on the back side of the hotel, very quiet."
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"Unless management takes action to correct some of the very noticeable problems, I would suggest they find..."
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