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La Quinta Inn & Suites Thousand Oaks-Newbury Park

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Traveller (23)
Room & Suite (9)
Dining (2)
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Overview
  • Excellent16%
  • Very good22%
  • Average27%
  • Poor18%
  • Terrible17%
1 week ago
“Needs Improvement; Great Customer Service”
4 weeks ago
“Pretty good hotel.”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
2 Star Hotel
All hotel details
Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (357)
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61 - 65 of 350 reviews
Reviewed 1 May 2017

Never again. its just not the a nice place. If it was cleaned up n the outside better and the carpets were clean I might be willing, but it would be a last resort. Not a lot of other options in the same price range...More

Review collected in partnership with La Quinta
Thank F2904BJleeb
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks-Newbury ParkResponded 4 May 2017

Thank you for your positive comments. We pleased that you are satisfied with our rates. However, we apologize you were not happy with the cleanliness of our hotel and will be speaking with the management team for immediate action. We will use your feedback to...More

Reviewed 19 April 2017

Very nice location, after you get off the very busy roads in CA! We had driven 10 hours in some bumper to bumper traffic and was glad this motel was away from the main noisy road. Very clean, comfortable rooms. Staff very helpful and friendly.

Thank Linda W
Reviewed 29 March 2017

After check-in, greeted with stained carpet. Wake to worthless breakfast with worst coffee ever. Overpriced for location and overall experience. With an unstained carpet and a breakfast from Von's bakery - 10 minutes away - this place would be very good for a stopover along...More

Review collected in partnership with La Quinta
Thank Stephen D
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks-Newbury ParkResponded 1 April 2017

Thank you for your review. We truly regret that the accommodations were not what you have expected. Your opinion and satisfaction is very important to us and we are very sorry we were unable to meet your expectations. We continually try to do our very...More

Reviewed 22 March 2017

This had to be one of the worst stays in a room I have ever had. Even though we were comp't the room, it still was not worth my time and discomfort. Let's keep it short and simple: Check in delayed by 45 min asked...More

Review collected in partnership with La Quinta
1  Thank D1794PHjoeh
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Thousand Oaks-Newbury ParkResponded 27 March 2017

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest's experience. It is only through your feedback that improvements are considered and made. Our hope is that...More

Reviewed 16 March 2017 via mobile

Stayed at this hotel for one night. Room was clean, but we could smell smoke even though the hotel is supposed to be nonsmoking. The breakfast was ok too, but I'd like to see more hot items. The decor is outdated and could be updated.

Thank ciscoedhs
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$99 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (9)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Room Tips
"Rooms in front are better, but if you have pets, you have to take rooms in back."
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"Bring long cords to recharge your phone. Pets are allowed in this hotel, so the room may have a lingering..."
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"Over look the pool."
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"First floor pool side was great"
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