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Holiday Inn Express Saugus (Logan Airport)

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Holiday Inn Express Saugus (Logan Airport)
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562 Reviews from our TripAdvisor Community

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Showing 547: English reviews
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Reviewed 1 week ago

I stayed here with my husband for a couple of days. Rooms were very nice and clean. It's very quiet even for the size of the hotel. Hotel staff is very friendly and helpful. Great breakfast buffet. Nice choices. This Holiday Inn has an airport shuttle. Weren't so exited about the cigarette smell inside the shuttle.

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Helpful?
Thank Elke M
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you so much for your feedback. Although you had a positive experience I apologize for the smell in our shuttle. We will look into this to ensure we fix it going forward. We hope to see you soon. Ludwing Ardon General Manager

Pennsylvania
Reviewed 3 weeks ago

This place is fine for the night before you fly out of Logan, or the night you get back from vacation. There is no other reason to stay there, since it is 13 miles and a 25 minute drive to downtown Boston. As with all HIE's, it is very basic and spartan: A clean and comfortable room, a passable included...

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Helpful?
Thank coyle101
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your honest feedback. We look to always help out our guests who fly out of Logan International Airport. We cater to guests who fly into and out of the airport. Our shuttle does go to the train station at the airport so guests can get in and out of the city. We do hope we get to...

Connecticut
Reviewed 3 weeks ago via mobile

This hotel was very nice. Close to everything, the staff is super nice and friendly. The hotel was close to restaurants and they had a lot of my menus from places that deliver. Three room was very clean and nice. They has bath and body works toiletries. The best was their breakfast. Very very good!!! They also have a shuttle...

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Helpful?
Thank zn1984
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you so much for your feedback. We are glad you found everything you needed with us. We strive to always deliver a great experience to our guests and we hope to see you again soon.

Reviewed 15 February 2017 via mobile

Very helpful staff. Room was clean and comfortable. We had to head to airport very early next morning, and they were very accommodating with free transportation and right on time. Would use this hotel again.

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Helpful?
Thank Delores L
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

We are glad to see you had an enjoyable stay with us. Our complimentary shuttle makes it easy to get to and from the airport. We like to make sure guests get their sleep and have an easy time getting to the airport for their travels. Thank you and we hope to see you soon.

Canada
Reviewed 8 February 2017

My husband and I spent two nights at the Holiday Inn Saugus in January 2017. The room was clean and the bed was very comfortable. Staff were helpful. There is a shuttle bus from the hotel to the airport, although nothing into downtown Boston. We had a car, and the drive to the Boston Common was quick and easy. There...

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Helpful?
1Thank ceilidhsmith
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

We are so glad you enjoyed your stay with us. Our amenities allow us to offer a great value to our guests. We make it easy to get the day started with breakfast and a complimentary shuttle to the airport and the train station to get into the city. We hope we will see you in the future.

Bristol, Connecticut
Reviewed 17 January 2017

You fly for 7 hours, have to deal with reentry and customs and then baggage claim, and the last thing you hope NOT to deal with is a long wait for a shuttle back to where you car is parked. Well, with this hotel, we called, walked out and within 5 minutes we were heading back to our car. It...

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Helpful?
2Thank jer b
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

What an awesome review to read. I am so glad the staff and the hotel made such an impression on you. Stress free stays is our goal!! Isaais and Bessie are a great asset to our team. Proudly, Ludwing Ardon General Manager

Reviewed 10 January 2017 via mobile

Hotel located right off the highway with convenient distance to Logan Airport. Check in was smooth, the clerk was friendly and even upgraded us to a better room. The entire room was very clean and the bathroom tiles, sink tiles were like new. Comfortable bed and pillows, t.v. was of high quality, USB ports on nightstand lamps, a fridge and...

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Helpful?
Thank Corina M
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

We are glad to see you will be staying with us in the future if you find yourself in our area. We love it when our guest take advantage of our amenities and enjoy them. That is what we are here for. I look forward to your next stay with us.

Seoul, South Korea
Reviewed 5 January 2017

The shuttle bus service here is very efficient. I was worrying about it since my flight arrived late in the evening and I didn't have a local phone. Still I could use a pay phone which can be easily found in the baggage pick-up area of the logan airport. The shuttle arrived in 15 minutes, and took another 15 minutes...

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Helpful?
Thank Chulung_Lee
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

We are glad to see you enjoyed our amenities. We love to offer our guests a great value by staying with us. Our complimentary shuttle service and breakfast make us a great choice for the price conscience traveler. We also offer a smile!

Boston, Massachusetts
Reviewed 30 December 2016

This hotel had every convenience we could ask for and it just kept get better with the amenities the shuttle was the deciding factor that we stayed then we found out about the complimentary breakfast, gym, laundry facility, free wifi just to name a few that we used. The front desk agents: Ena, Adam (was a wiz with tech info),...

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Helpful?
Thank bunnie2001
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

The staff love their time with you. I think a couple of them would like to move down to Florida due your pictures. We hope to see you soon when you come to visit your son. Yours in hospitality, Ludwing Ardon General Manager

Massachusetts
Reviewed 29 December 2016

Check-in was quick, simple, and friendly. The hotel appears to be very well maintained. Room and bathroom was exceptionally clean, like-new tiles, small fridge, good quality TV, plenty of power and USB ports near bed and work desk. Breakfast was "ok", no thrill but very good coffee, pancake maker, several choices of cereal, yogurt, eggs, omelette, turkey sausage, biscuits, muffins,...

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Helpful?
Thank Voy A
HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport), responded to this review

Thank you for your review. We are glad to see you had an enjoyable stay with us and will be looking to stay with us in the future. We love to make our guests happy!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
You're invited to our contemporary accommodations in Saugus, just 11 miles north of Boston and Logan International Airport. Our hotel's free 24-hour shuttle to Logan Airport and the airport train station makes us the perfect pick for travelers, and our convenient location allows patrons easy access to all that Saugus has to offer. Our hotel's location allows guests to head south to nearby Boston to see the Red Sox at Fenway Park as well as the local attractions of Salem's Witch City. Corporate travelers find convenience and comfort in Saugus, MA since our hotel is just an 11 mile drive from Boston and the Hynes Convention Centers and Peabody office parks. Complimentary Shuttle Info: Guests arriving in Boston via Logan Airport can use our hotel's complimentary 24-hour shuttle service by calling our front desk to be picked up or dropped off at Logan Airport or the Airport Train Station, half hour departures from 4:00am-8:30am on the hour after that. Reservations are required. Whether business or pleasure brings you to Saugus, our hotel's amenities can satisfy your needs. Free internet access keeps you connected, and our Express Start breakfast, complete with signature cinnamon rolls, makes a great start to the day. Guests can enjoy our outdoor pool, or work up a sweat in our fitness center, as well. Free parking available (during your stay). Look to us for genuine value! ... more   less 

Additional Information about Holiday Inn Express Saugus (Logan Airport)

Address: 999 Broadway, Saugus, MA 01906
Region: United States > Massachusetts > Saugus
Price Range: $178 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saugus (Logan Airport) 2.5*
Number of rooms: 145
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Also Known As:
Holiday Inn Express Saugus (Logan Airport) Hotel Saugus
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Saugus (Logan Airport) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Saugus (Logan Airport) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms in the back are quieter”
 of 5 bubbles jerb2014, 17 Jan 2017 | Read review
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 of 5 bubbles voya2015, 29 Dec 2016 | Read review
“Front desk people will save you.”
 of 5 bubbles actu1, 16 Nov 2016 | Read review
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 of 5 bubbles The_Publisher, 15 Oct 2016 | Read review
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