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Holiday Inn Express Saugus (Logan Airport)

622 reviews
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Traveller (78)
Room & Suite (40)
Dining (6)
Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(86 reviews)
“free shuttle”(43 reviews)
“shuttle service”(42 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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Show reviews that mention
All reviewslogan airportfree shuttleshuttle serviceroom was cleanfree breakfasthi expressearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastyogurtvisiting boston
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1 - 5 of 603 reviews
Reviewed 1 week ago

This hotel was the perfect place to stay when you have a 4:30am flight out of BOS/Logan. The rooms a clean, the staff is friendly and the Park/Fly package is very reasonable. I was concerned about missing my international flight based on their shuttle times...More

Thank Darlyne J
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 1 week ago

Thank you so much for your great feedback. I am glad to see you had a great stay with us. We love it when guests are able to find the great value we offer with our Park and Fly packages. We hope to see you...More

Hotel's Favourite
Reviewed 2 weeks ago

We stayed here the night before flying out of Logan for a week long vacation. Their shuttle took us to and from the airport. We found this place to be a decent value for the money and convenient. The late night front desk staff was...More

Thank Cathy T
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 2 weeks ago

Thank you so much for taking the time to post a review. We are glad to see you enjoyed your stay with us and found our shuttle to be a great help. The shuttle service and complimentary breakfast is what allows us to offer you...More

Reviewed 10 December 2017

I stayed at this property for one night, and I'm glad it wasn't two. The staff were rude and dismissive, the rooms were old and in poor condition, and the property is located in a very bad neighborhood. I was stupid enough to book this...More

1  Thank BoogerBlaster
Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 26 December 2017

Hello BoogerBlaster, Thanks for being a Spire Elite member and for choosing our hotel! On the other hand, I'm sorry that the quality of our room didn't meet your expectations including the overall level of service you received, which has fallen below our standards. Rest...More

Reviewed 27 November 2017

It seems like a common theme as I look through other reviews and I will confirm it. This Hotel "IS NOT" close to the airport. I had a late flight in and an early flight out the next day so I wanted something close. I...More

Thank Neal H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 12 December 2017

Hi Neal H, Thanks for giving our hotel a try. I'm sorry to hear that there was a confusion on our hotel's name. It does not have anything to do with the airport proximity. I hope you can take advantage of the complimentary breakfast should...More

Reviewed 27 November 2017

I was about to say it was average, but decided really it's very good for what it is. A lot of reviewers comment to the effect of "not really near that near the airport", but you have to pay for that. And hey! Free Shuttle!...More

1  Thank Adam045
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$92 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (78)
Room & Suite (40)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
gsamplesrn
11 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
14 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
30 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
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Room Tips
"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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"try to stay away from facing the highway"
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