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Holiday Inn Express Saugus (Logan Airport)

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Traveller (99)
Room & Suite (43)
Dining (10)
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Overview
  • Excellent27%
  • Very good39%
  • Average16%
  • Poor10%
  • Terrible8%
Travellers talk about
“logan airport”(87 reviews)
“shuttle service”(44 reviews)
“free shuttle”(42 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Saugus (Logan Airport)
Special Offer: New England Aquarium
Hotel deals
Offers from Holiday Inn Express Saugus (Logan Airport)
Special Offer: New England Aquarium
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (627)
There are newer reviews for Holiday Inn Express Saugus (Logan Airport)
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Traveller rating
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172
225
98
61
52
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All reviewslogan airportshuttle servicefree shuttleroom was cleanfree breakfasthi expresspark flyearly flightbusy roadfront desk staffwould stay here againthe breakfast areaboston areaone night staybooked this hotelnice breakfastbagels
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21 - 25 of 608 reviews
Reviewed 10 October 2017

I thought the hotel was closer to Logan Airport than it is. It takes a minimum of a half hour by shuttle bus to get to and from the hotel, longer during rush hour. It's not really an airport hotel. But it's clean, cheap and...More

Thank Jack L
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 13 October 2017

Thank you so much for your feedback. I am glad you found us to be a great value to you. We pride ourselves on delivering great value and friendly customer service to all our guests. I hope to see you soon.

Reviewed 10 October 2017 via mobile

We had a family member who got Married. They reserved a block of rooms for all the guests that was traveling to stay. Our stay was excellent. The staff was more than accomadating. They saw to it that all the guests rooms was taken care...More

Thank Elwood C
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 13 October 2017

Thank you so much for your great review. Congratulations on the wedding! I know everyone was super excited for this day. It was our honor to have been able to host you guys such a big event.

Reviewed 8 October 2017

We were driving in and flew to Paris. They offered free 16 day parking. We stayed at the beginning and the end of our trip. The cost was $149 per night. A quick check of parking for 16 days at the airport was over $200....More

Thank EddieBear
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 13 October 2017

We are glad you were able to take advantage of one of our Park and Fly packages. It is a great value as you can rest up the day before or after your trip prior to the airport. We offer different park and fly packages...More

Reviewed 1 October 2017

First of all, this is the last time we stay at a H.I.E. It was expensive, not near the airport and too far to the cruise ship docks We stayed in room 244, which was about the size of a very large closet. The floor...More

2  Thank jccawdrey
Response from HIExpressSaugus, General Manager at Holiday Inn Express Saugus (Logan Airport)Responded 13 October 2017

Thank you so much for your feedback. I apologize you did not have a comfortable stay with us. We offer ear plugs in all our rooms to help guests get a great nights sleep. We have placed notes on your profile so next time you...More

Reviewed 30 September 2017

Breakfast was plentiful. Room Ok Mattress needed to be replaced I told girl at front desk she did not respond. Not close to eating establishments if you do not have a car, Stayed only one night. Needs to be remodeled.More

Thank bibbmon
Response from IHGService, Guest Relations Manager at Holiday Inn Express Saugus (Logan Airport)Responded 15 October 2017

Hi bibbmon, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the condition of the mattress and the hotel in general. We always aim to provide...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$147 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$147 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (99)
Room & Suite (43)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
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gsamplesrn
11 May 2017|
Answer
Response from to-live-in-Europe | Reviewed this property |
approx. 10 miles, 30 minutes.
1
Vote
Maureen S
14 April 2017|
AnswerShow all 3 answers
Response from HIExpressSaugus | Property representative |
If you book one of our Park and Fly packages the room and parking will be included. We offer 3 different packages, a 7 day, a 10 day, or a 14 day. If you do not book a park and fly package parking is at a rate of $12 per... More
0
Votes
4gb5
30 December 2016|
Answer
Response from HIExpressSaugus | Property representative |
There is not way to walk to the walmart. If our shuttle service is not too busy with pick ups from the airport it can definitely take you over to WalMart. Please see the front desk for this once at the hotel.
1
Vote
Room Tips
"We had room 401 perfect close to elevator"
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"If you need the shuttle ride to the airport, be sure to schedule it with the front desk, don't just show..."
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"Find another hotel"
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"Away from highway if possible"
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