Quality Inn

Quality Inn

white sheer curtain w/smashed fly
Traveller (47)
Room & Suite (70)
Dining (11)

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Avg. S$102 /night, 2/12 - 2/13
S$135
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S$108
per night
S$81
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About

#2 of 4 motels in Luray
4.1 of 5 bubbles
Location
3.1 of 5 bubbles
Rooms
3.3 of 5 bubbles
Value
3.3 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.5 of 5 bubbles
Sleep Quality

See why so many travellers make Quality Inn their motel of choice when visiting Luray. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

Guest rooms offer amenities such as a flat screen TV, air conditioning, and a refrigerator, and guests can go online with free wifi offered by the motel.

Quality Inn features 24 hour front desk, room service, and newspaper, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Quality Inn, free parking is available.

While visiting Luray, you may want to try some shrimp at one of the nearby restaurants, such as Uncle Buck's Family Restaurant, Gennaro's Pizza & Italian Restaurant, or Moonshadows Restaurant.

If you’re looking for things to do, you can check out Luray Caverns (1.0 mi), The Car and Carriage Caravan Museum (0.9 mi), or Warehouse Art Gallery (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance.

At Quality Inn, your comfort and satisfaction come first, and they look forward to welcoming you to Luray.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Vending machine
Express check-in / check-out
Room features
Air conditioning
Housekeeping
Room service
Iron
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English

Location

410 W Main St, Luray, VA 22835-1025
Traveller rating
  • 107
  • 148
  • 139
  • 87
  • 73
Time of year
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Detailed Reviews
Ellen B wrote a review Aug 2020
Bear, Delaware
3.0 of 5 bubbles
We stayed here for two nights while we hiked in Shenandoah and visited the caverns. Pluses, less than 30 minutes to the Thornton Gap entrance station for the park, less than 5 minutes from the caverns and several restaurants nearby.
The manager was friendly at check in and accommodating- the first room they gave us had an overwhelming smoke odor, even though it was non-smoking. They immediately gave us another room that did not smell of smoke.
That said, this is a budget hotel. Nothing fancy. The carpets could use a deep clean and the bathroom could use some new paint. I wouldn’t stay more than two nights.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Quality Inn
Responded 13 Aug 2020
Dear Ellen, Though we're happy to hear our accommodating service and fantastic location were both aspects of your stay that you loved, it is unfortunate that not everything about your time with us was perfect. Rest assured, your insight has been passed along so we can continue to improve, and we hope to see you again the next time your travels point you in our direction.
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pretblueye wrote a review Apr 2021
Egg Harbor Township, New Jersey
3.0 of 5 bubbles
Liked · the fact that the car was parked right outside the room door. The front desk clerk on the afternoon of Apr 13th was very polite. Even when I had lost the slip of paper that had the password for WiFi and I had to ask for a 2nd one. It also is not far from the Luray Caverns and the drive from the hotel to meet up with Interstate 81 is nice. The hotel does have its own restaurant , but it is not open for dinner, only for breakfast and you get a slip at check in for 20%off.
Breakfast at the hotel was good and reasonable priced.

Disliked · Has nothing to do with the hotel, but the pizzeria right next door to the hotel is closed. We asked about places to eat and the clerk told us that there was a deli a few blocks up from the hotel. We checked that out only to discovered that it was shut down. We ended up ordering a pizza from Dominos, Which for a small pizza of 6 slices was over priced.
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Date of stay: April 2021
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Quality Inn
Responded 25 May 2021
Thank you for your feedback regarding your recent stay with us. We're glad our proximity to Luray Caverns was convenient. However, we're truly sorry that nearby dining options were closed. We'll make sure our team is updated about available eateries in the area. That being said, it's nice to learn that our tasty, reasonably priced breakfast, handy parking, and friendly front desk assistance were satisfactory. We value your thoughtful input and hope for an opportunity to make your next visit even better.
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MidlanticBoomerGuy wrote a review Oct 2021
Mechanicsburg, PA
3.0 of 5 bubbles
Rooms were dated but OK. Bedding, bathroom and carpet were clean, When I moved the nightstand to access a plug, the floorboard was HEAVILY coated with dust. Desk clerk, Paul, meant well but did not pick up on a polite hint to stick to the business and instead unnecessarily complicated and prolonged the check in process with personal stories, commentary about the CHOICE system, other employees and guests, etc. A PITA.

Breakfast was best feature. Overpriced-- $25 less 10% discount for 2 omlettes, 1 order of potatoes and 2 coffees. Tip was extra. I was grateful for the convenience, friendly and hospitable service and quality. A number. of locals at there, probably with more than a 10& discount, but that was OK with me.
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Date of stay: October 2021
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Quality Inn
Responded 12 Oct 2021
Thank you for offering feedback about your recent experience at our hotel. It's good to hear you found our accommodations clean and to your satisfaction and enjoyed our breakfast. Guest comments are very important to us, and we will use yours as we are continuously working towards improving our service. It would be our pleasure to host you again when your travels bring you back to Luray.
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Navigate308817 wrote a review Sept 2023
5.0 of 5 bubbles
We had an accessible room and were very pleased with the bathroom layout with a step-in shower with grab bars where needed.. The area was very picturesque and another plus was a lovely attached restaurant where we enjoyed a tasty breakfast with reasonable prices as well as a discount from the hotel. Everyone was pleasant and helpful. This is a great place to stay in Luray, Va.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: After touring Luray, enjoy a night in Luray and their lovely attached restaurant for a tasty...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Quality Inn
Responded 4 Sept 2023
Hi Navigate308817, A big thank you for leaving your five-star rating of our hotel. We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff. We look forward to seeing you again.
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Trippingalong2014 wrote a review Oct 2024
Lewiston, Idaho
1.0 of 5 bubbles
This is what we sent to the Manager....

Mr. Patel,
We seldom do reviews unless we had an exceptionally good or horribly bad experience. This time it was horribly bad.

Went to our room and the smoke smell was SO overwhelming that the desk clerk told us she was not happy either.
She put us in another room and all 3 of us agreed, it had a smoke smell too. Betsy was the desk clerk. Very, very helpful. Told us she would move us again but constantly smelled smoke in the rooms. She brought in a portable air cleaner. Actually it just blew out scented air, but it helped & we left the door open for a bit.

After we settled in we put items away and literally had a dust layer on everything.
(I'm not picky, I've cleaned homes while going to college and it isn't fun work, therfore we always leave a very nice tip. However, this was unacceptable. So no tip!)
By this time it was late evening, we had been on the road all day & had not even had dinner. So we cleaned it ourselves.

Then later we unpacked only to find a pair of panties on the floor, under the desk!!!! Obviously the room had not been vacuumed and as we looked around for more items, it was obvious there was little or no vacuum work done!!
We took the item to Betsy and told her of the lack of cleaning. She documented it all.
Later she called telling us she spoke to the Manager. We were told we would be allowed to check out without a penalty. REALLY?? That was the best the manager had, to tell us we can leave....late evening with no where close to go? We know because this was not our first choice.
That was the answer, not even an apology, just " you can leave"??

Additionally, this review does not address the dirty parking lot or stairs...garbage and old cigarette butts; and old cigarettes even on the stairs

I will give you fair warning that when we return home I will be doing several reviews about our horrible experience, not to make trouble, but to warn others.
The one person who will receive high accolades will be Betsy, who was sincerely upset for us and did her best to make us comfortable.
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Date of stay: September 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: No continental breakfast, even tho our online booking site stated that it did.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Quality Inn
Responded 14 Oct 2024
Dear Trippingalong2014, Thank you for taking the time to share your detailed feedback. First and foremost, we sincerely apologize for the unpleasant experience you had during your stay. This is certainly not the standard we strive to maintain, and we deeply regret the issues you encountered, from the smoke smell to the cleanliness of your room. We appreciate you recognizing Betsy’s efforts to assist you—she truly cares about our guests, and we’re grateful for her dedication. However, we know that her efforts could not make up for the shortcomings you experienced, and for that, we are very sorry. Your feedback has been shared with our management team, and we are addressing the concerns raised to prevent this from happening again. We are taking immediate steps to improve both the cleanliness of our property and the guest experience overall. Your experience is important to us, and we want to make things right. Thank you again for your feedback, and we hope to regain your trust in the future.
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MarshaC624 wrote a review Sept 2022
Fredericksburg, Texas
5.0 of 5 bubbles
Staff were friendly & helpful. Great energy. Room was clean & comfortable. Bonus points for having 3 trash cans in the room - many times for a comparable room there is only one, two if lucky. Breakfast in the attached restaurant was hot & tasty. Large cup of coffee as soon as I walked in the door too !
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Quality Inn
Responded 23 Sept 2022
Hi MarshaC624, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast, and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!
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mattywb wrote a review Jan 2023
Loudon, Tennessee
5.0 of 5 bubbles
It was the perfect place to stay coming back through on a long road trip, wanting to see Shenandoah in the morning. Cold outside in January, but the warm water and AC made up for it. The bed was oddly the best I’ve felt at any hotel even though I’m not a fan of firm beds. Great price, great people, and a great place to stay if you want to visit the park just a few minutes away. The attached restaurant is a big plus too; it’s the only one I’ve ever seen serve scrapple, and you even get a 10% off coupon with your stay.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Quality Inn
Responded 11 Jan 2023
Hi mattywb, It is really nice to know that you liked the stay and services at our hotel during your recent visit. I’m so pleased that you found us a convenient and pleasant place to stay and that our amenities were to your liking. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcoming you again soon!
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Richard W wrote a review Jul 2020
Alexandra, United States
5.0 of 5 bubbles
My Wife go to Luray at least once a year. This is the first time we stayed at Quality Inn and was much better than the two other hotels we stayed at in the past 9 years in Luray. The hotel was clean, the staff followed CDC guidelines for COVID 19 pandemic. The room was clean and comfortable. The hotel restaurant only serves breakfast, but that meal was excellent and the staff were courteous and attentive to every table. Great breakfast, & made it easier to be able to walk down from our room to the restaurant to eat and get on the road to enjoy our day’s plans. We did not use the pool, but it seemed to be cleaned. This is a pet friendly hotel, but we did not bring our pets. Lastly the hotel is located on Main Street which not a bad location, very close to restaurants and less than a mile away from Luray Caverns. Highly recommend this hotel.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Quality Inn
Responded 6 Jul 2020
Dear Richard, We want everyone who stays at Quality Inn Luray to have an excellent visit, so we're happy to hear we succeeded with you! It's great to know that our clean, comfortable rooms provided you with the ideal place to rest and that our tasty breakfast menu left you feeling full and satisfied. Thank you for sharing how much you appreciated our attention to CDC guidelines during this time. We look forward to being your new go-to hotel in the area.
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citygirl88 wrote a review Apr 2022
Boston, MA
1.0 of 5 bubbles
Stay away! We were put on the first floor in the back of the hotel. Our non-smoking room was obviously smoked in because it reeked of cigarettes. The bedspreads and blankets all had stains on them. Thank goodness for the flat sheet! The carpets were dirty as well as the tile area in front of the sink. The microwave was dirty inside and sticky outside. The water in the sink didn’t drain but luckily my husband knew how to fix it from underneath. The bathroom fan is super loud so if you have kids don’t turn on the light in the middle of the night for fear of waking anyone up.
1 star because the the shower was nice with good water pressure.
I have a headache from the cigarette infused room.
Definitely will never stay here again.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Quality Inn
Responded 22 Apr 2022
Dear citygirl88, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of the your room, amenities and the cleanliness of our hotel. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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Stacey B wrote a review Sept 2020
Pittsburgh
4.0 of 5 bubbles
Small hotel on Main Street in Luray close to Caverns, restaurants & National Park. Manager was friendly, check-in & out were easy & room had everything we needed. Beds/pillows were comfortable & noise level at night was quiet.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Quality Inn
Responded 29 Sept 2020
Dear Stacey, Thank you for choosing us for your time in the area. From our location to our accommodations and service, we are delighted our marks were hit! We enjoyed having you and we trust we will see you again the next time you are in town.
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…
Expedition172918 asked a question Jul 2020
Sunderland, United Kingdom
is your swimming pool open?
Answer from Laura F
6 contributions8 helpful votes
The pool was open but no lifeguard on duty.
Excursion221959 asked a question Jan 2019
Montchanin, Delaware1 contribution
I’d there an indoor pool?
Answer from Joyce B
Cullman, Alabama14 contributions9 helpful votes
Sorry, we didn't use pool, so don't know.
Answer from Jim T
15 contributions1 helpful vote
I thought official "service dogs" had a pass to go everywhere. The condition of this hotel would not negate bringing in such a companion. I thing a lot of animals likely stay there anyway ;)
Answer from Jonathon L
Luray, Virginia1 contribution
I'm not sure what your question is, but many of our hotel guests have children
Trippingalong2014 wrote a tip Oct 2024
Lewiston, Idaho104 contributions23 helpful votes
1.0 of 5 bubbles
"No continental breakfast, even tho our online booking site stated that it did."
Read full review
Nasar Abbasi wrote a tip Aug 2024
Arlington, Virginia22 contributions5 helpful votes
5.0 of 5 bubbles
"This hotel doesnot provide breakfast."
Read full review
Navigate308817 wrote a tip Sept 2023
1 contribution
5.0 of 5 bubbles
"After touring Luray, enjoy a night in Luray and their lovely attached restaurant for a tasty breakfast just like the locals do. "
Read full review
lissette A wrote a tip Jul 2023
96 contributions5 helpful votes
5.0 of 5 bubbles
"It was a good place to relax after a long day of hiking if you are not picky where you stay this was a good place."
Read full review
beverlyjfrench wrote a tip Jul 2023
4 contributions3 helpful votes
5.0 of 5 bubbles
"Air conditioner was pretty loud, sounds like it is on its last leg, but it did its job. "
Read full review
…
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PRICE RANGE
S$100 - S$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western intown of luray hotel luray, best western intown luray, best western luray, luray best western
FORMERLY KNOWN AS
BEST WESTERN Intown Luray
LOCATION
United StatesVirginiaLuray
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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QUALITY INN | UPDATED 2024 Motel Reviews, Price Comparison and 141 Photos (Luray, VA) - Tripadvisor

Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include The Art Space on 211 (0.7 km), Page Theatres (0.7 km), and Hawksbill Trading Company (0.5 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Quality Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Quality Inn?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Gathering Grounds Patisserie & Cafe, West Main Market, and Speakeasy Bar & Restaurant.
Are there opportunities to exercise at Quality Inn?
Yes, guests have access to a pool during their stay.
Is Quality Inn located near the city centre?
Yes, it is 0.6 km away from the centre of Luray.
Are pets allowed at Quality Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Quality Inn accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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