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Hilton Garden Inn Springfield

747 reviews
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Traveller (49)
Room & Suite (29)
Pool & Beach (4)
Overview
  • Excellent52%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
“hall of fame”(260 reviews)
“parking lot”(97 reviews)
“uno restaurant”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)Write a Review
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Traveller rating
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218
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26
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371
218
80
41
26
Show reviews that mention
All reviewshall of fameparking lotuno restaurantrestaurant next doorattached restauranthilton gardenbreakfast staffnice hotelwould definitely stay here againgreat place to staylobby areaclean roomsroom servicefront desk staffnice breakfastconvenient locationbusiness center
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1 - 5 of 736 reviews
Reviewed 1 week ago

We were extremely happy with our experience. The staff took care of arranging a room away from 2 sports teams staying during our time. The hotel was in excellent condition as well as the room which was clean and well appointed. Be sure and have...More

Review collected in partnership with Hilton Garden Inn
Thank S3545MAjeand
Hotel's Favourite
Reviewed 23 December 2017 via mobile

Although we did not stay here we went to a pageant and used the conference rooms. The staff was so friendly and helpful with any and all questions a 9 year old would ask they have a little buffet for food and it is reasonably...More

1  Thank LaVita D
Response from katelynmarcelina, Manager at Hilton Garden Inn SpringfieldResponded 4 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 2 weeks ago

Our group has used the Hilton Garden Inn Springfield for many years as the official convention hotel for our regional gathering. The banquet is held there and we have clinics too. One of the high points is the excellent service Tammy provides at the bar...More

Review collected in partnership with Hilton Garden Inn
1  Thank David F
Reviewed 4 weeks ago

Right by the highway, the location was great! Also appreciated being able to book on-line. The online reviews were very helpful. We would stay here again and recommend it highly. Next time, we'll use the pool! Very, very clean!

Review collected in partnership with Hilton Garden Inn
1  Thank 441robertq
Reviewed 4 weeks ago

Poor customer service. Horrible for family. Not good for children. Very poor attitude staff. Not genuine. Only good for in and out business but horrible if you need a good nights rest. Pleas do not stay here

Review collected in partnership with Hilton Garden Inn
Thank shequinnab
Response from Lisacrinella, General Manager at Hilton Garden Inn SpringfieldResponded 4 weeks ago

It was unfortunate that you were removed from the hotel due to illegal activity.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$137 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (29)
Pool & Beach (4)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
leona mae S
13 September 2017|
AnswerShow all 7 answers
Response from Hollyday B | Reviewed this property |
Not unless you have a voucher which is usually associated with business traveler accounts.
0
Votes
Betsy B
11 November 2016|
AnswerShow all 2 answers
Response from katelynmarcelina | Property representative |
Hello, Unfortunately we do not have a shuttle service. Uber and a few local Taxi companies are all possible options to get back and forth from the airport. Please let me know if you have any other questions. Thank... More
1
Vote
civil-warrior
13 May 2016|
Answer
Response from Kasac1943 | Reviewed this property |
The hotel looks as if it was built in the 1990's, and they said it had been renovated in the last 5 years. The beds had fresh duvets that supposedly are changed with each guest. don't know when beds/mattresses were... More
0
Votes
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123
Room Tips
"Request a room as far away from the restaurant if possible if you do not want to be disturbed by the band..."
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"there are live bands on the patio in the summer but they only play to 10pm. if that may bother you ask for a..."
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"No helpful tips can I come up with for this place."
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"Our family had booked a total of 5 rooms some with kids and others for just adults all were fine."
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