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Hilton Garden Inn Springfield

744 reviews
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Traveller (49)
Room & Suite (23)
Pool & Beach (4)
Overview
  • Excellent51%
  • Very good30%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“hall of fame”(260 reviews)
“parking lot”(97 reviews)
“uno restaurant”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (744)Write a Review
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26
Show reviews that mention
All reviewshall of fameparking lotuno restaurantfront deskattached restaurantrestaurant next doorhilton gardenbreakfast staffnice hotelwould definitely stay here againgreat place to staylobby areaclean roomsroom servicenice breakfastconvenient locationbusiness center
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91 - 95 of 733 reviews
Reviewed 27 April 2017

Went out there for a family wedding in Agawam. Hotel was in a great location close to Agawam for wedding and close to major highways and downtown. For the hotel the front desk staff was very friendly and helpful as well as the breakfast staff...More

Thank 591719Happy
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 25 April 2017

Was staying in the this hotel in 2015, 2016 and 2017. The place is really good for families with small kids. They have pool, spa and gym area. Breakfast is buffet style, but you have to pay $12 + tax for it. in 2016 gym...More

Thank sandrapanchenko
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 13 April 2017

Called three times over two hours from 1030pm to 1230 am about the persons in the adjoining room smoking cigarettes. Was told the first two times they would take care of it. The third time was told they couldn't do anything about it since the...More

Review collected in partnership with Hilton Garden Inn
1  Thank jmcco006
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience....More

Reviewed 12 April 2017

I spent two nights at the Hilton in March to watch a grandchild play ice hockey nearby. I didn't really expect much, but was pleasantly surprised. Aside from the location, for which the only word is "strange", the personnel couldn't be nicer or more helpful;...More

Thank eleanorcanhams
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

Reviewed 10 April 2017

We had an amazing experience! The staff was friendly and pleasant to deal with. I appreciate the help when I was worried and trying to get my daughter to the hospital. I can not say anything but good things!

Review collected in partnership with Hilton Garden Inn
Thank tquebec
Response from katelynmarcelina, Executive Assistant at Hilton Garden Inn SpringfieldResponded 25 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Hot Tub
Tennis Court
Details
Price range
US$137 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (49)
Room & Suite (23)
Pool & Beach (4)
Hotel & Grounds (33)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
leona mae S
13 September 2017|
AnswerShow all 6 answers
Response from Shawn F | Reviewed this property |
No, they have a " buffet" breakfast at about 12$ per person. If you don't mind a short walk there is a Dunkin and a McD within a half mile
0
Votes
Betsy B
11 November 2016|
AnswerShow all 2 answers
Response from katelynmarcelina | Property representative |
Hello, Unfortunately we do not have a shuttle service. Uber and a few local Taxi companies are all possible options to get back and forth from the airport. Please let me know if you have any other questions. Thank... More
1
Vote
civil-warrior
13 May 2016|
Answer
Response from Kasac1943 | Reviewed this property |
The hotel looks as if it was built in the 1990's, and they said it had been renovated in the last 5 years. The beds had fresh duvets that supposedly are changed with each guest. don't know when beds/mattresses were... More
0
Votes
Room Tips
"Request a room as far away from the restaurant if possible if you do not want to be disturbed by the band..."
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"there are live bands on the patio in the summer but they only play to 10pm. if that may bother you ask for a..."
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"No helpful tips can I come up with for this place."
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"Our family had booked a total of 5 rooms some with kids and others for just adults all were fine."
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