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La Quinta Inn & Suites Springfield

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Traveller (58)
Room & Suite (39)
Dining (14)
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Overview
  • Excellent38%
  • Very good41%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“dunkin donuts”(40 reviews)
“waffles”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (655)
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All reviewsdunkin donutswaffleshard boiled eggspull out couchsix flagsbig eroom was cleanfree breakfastwaffle makeroff the highwayfront desk staffnight's sleeptwo queen bedsnice place to staywould stay here againequine affairethe breakfast area
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1 - 5 of 639 reviews
Reviewed 1 week ago

I enjoyed my stay. Will return if in the area. Everyone was very nice. Very clean. Convenient. Right off the highway. We didn't have breakfast but it smelled really good. The beds were really comfortable.

Review collected in partnership with La Quinta
Thank 715joyg
Response from Cristina G, General Manager at La Quinta Inn & Suites SpringfieldResponded 4 days ago

Thanks for your feedback! I’m pleased to hear that you've had such an enjoyable stay at Springfield La Quinta. Our team looks forward to providing you with exceptional service in the future. We’ll see you soon. Sincerely, Kadian Lewis Front Office Manager

Hotel's Favourite
Reviewed 19 December 2017

When we aren't camping, we stay at La Quinta! Not only is this particular franchise a nice one, pets always stay free! We were put on the "pet floor" which happens to be the 6th floor. Our room was nice, large and very clean. The...More

1  Thank Sarah C
Response from Cristina G, Manager at La Quinta Inn & Suites SpringfieldResponded 20 December 2017

Thanks for your feedback! I’m pleased to hear that you've had such an lovely stay at Springfield La Quinta. Thank you for letting us know about your thoughts on placement of guest on the pet floor, that is helpful. Our team looks forward to providing...More

Reviewed 2 weeks ago

Overall the hotel was clean and staff was very friendly and helpful. But our suite have toilet that did not stop running, so that was annoying. We stayed two nights and the room was not cleaned, we were not given clean towels or new shampoo...More

Review collected in partnership with La Quinta
1  Thank C8111MFkarenm
Response from Cristina G, General Manager at La Quinta Inn & Suites SpringfieldResponded 2 weeks ago

Thank you for your feedback. I will be sure to share your comments with our team. Rest assured that we do have engineers on staff that will aid in the case of a running toilet. If you ever need assistance with guest supplies or room...More

Reviewed 2 weeks ago

only 3 skimpy pillows on the bed. no complimentary toothbrush or toothpaste. no shower cap for my wife. towel had a stain. breakfast options were old bread, eggs, bacon. scratch the eggs. we had to wait 20 minutes for a batch to come out. wouldve...More

Review collected in partnership with La Quinta
Thank joushuav
Response from Cristina G, General Manager at La Quinta Inn & Suites SpringfieldResponded 2 weeks ago

Thanks for your feedback! I’m sorry to hear that your stay did not meet your expectation. Your feedback will help us to work on areas that we have fallen short. It’s our commitment to serve our guests to our best ability and hope to always...More

Reviewed 2 weeks ago

The manager went above and beyond to help my family with a problem on our end. She handled it efficiently and with much consideration to our issues. We greatly appreciate the kindness and high level of customer service we received. We will visit again as...More

Thank Alyssa S
Response from Cristina G, General Manager at La Quinta Inn & Suites SpringfieldResponded 2 weeks ago

Thanks for your feedback! I’m pleased to hear that you've had such an enjoyable stay at Springfield La Quinta. I am so pleased to hear that our management and team provided you with great hospitality. Our team looks forward to providing you with exceptional service...More

View more reviews
Best Value Properties in Springfield, MA
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$112 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (58)
Room & Suite (39)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Desiree A
16 February 2018|
AnswerShow all 3 answers
Response from Lori Ann M | Reviewed this property |
sorry I don't know we were in town for a wedding. but my son went in early in the morning around 9am. e-mail the hotel. it was a nice place to stay.
1
Vote
Carla B
12 November 2017|
AnswerShow all 6 answers
Response from Cristina G | Property representative |
Hi, yes we have a heated indoor pool. No hot tub at this time.
0
Votes
lsutiger54
20 August 2017|
Answer
Response from 202geraldp | Reviewed this property |
Half a mile on chestnut street
0
Votes
Room Tips
"Rooms are clean, service is great and its a good value!"
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"don't stay here, period."
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"we were on the 8th floor, room 818- nice view"
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"Find a better hotel!"
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