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06/08/2017 07/08/2017
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    Springfield Marriott

    2 Boland Way, Springfield, MA 01115
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    US$169
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    Traveller (84)
    Room & Suite (37)
    Pool & Beach (4)
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    Overview
    • Excellent23%
    • Very good43%
    • Average20%
    • Poor11%
    • Terrible3%
    Travellers talk about
    “room key” (18 reviews)
    “lobby level” (5 reviews)
    Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Sheraton Springfield at Monarch Place
    552 reviews
    #5 of 8 hotels in Springfield
     
    Hampton Inn & Suites Springfield/Downtown
    241 reviews
    #1 of 8 hotels in Springfield
     
    Hilton Garden Inn Springfield
    691 reviews
    #2 of 8 hotels in Springfield
     
    La Quinta Inn & Suites Springfield
    534 reviews
    #3 of 8 hotels in Springfield
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (355)
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    1 - 5 of 350 reviews

    Reviewed yesterday

    Very nice Hotel with very friendly staff. I just needed a room for the night to get a cold shower and a good night sleep. It was a little hectic getting there due to the Hotels parking garage being under construction and then finding out...More

    Thank Matt L
    Reviewed 3 days ago via mobile

    Great location, terrific staff, full free breakfast. But bed was saggy and not made up until 5pm. The tv was defective. No action done when reported to staff. Park on the street free from Friday 5pm until Monday 8am...save $24 daily parking fee.More

    Thank Mktpro99
    Response from Bill H, General Manager at Springfield MarriottResponded yesterday

    Dear Traveler, Thank you for staying with us and highlighting our location and the service provided by our team. Please accept my apologies for the inconvenience you encountered with the TV which appeared to unresolved before you departed. We will do our best to identify...More

    Reviewed 30 May 2017

    Has to rank as the worst Marriott experience I can remember...from check-in to check-out (and beyond when I emailed the hotel about an error and got no response). First, there was so much construction it was difficult to reach the hotel entrance (not their fault...More

    Thank chimneysweep1912
    Response from Bill H, General Manager at Springfield MarriottResponded 2 June 2017

    Dear Traveler, Thank you for staying with us and for sharing your feedback. I was disappointed to read your perspective and the lack of concern by various team members related to your questions. Please accept my sincere apologies for not meeting your expectations from a...More

    Reviewed 27 May 2017

    Three day meeting, many meeting rooms and the staff was good at keeping everything going smooth. Walking distance to shops and restaurants. Beds were comfortable but the air conditioner in the room is a bit noisy.

    Thank Jeff C
    Response from Bill H, General Manager at Springfield MarriottResponded 29 May 2017

    Dear Traveler, We enjoyed have you and your colleagues with us for your multi-day meeting. I appreciate your comments and thank you for staying with us.

    Reviewed 26 May 2017

    I wanted to write a review to express how the staff at this hotel was so helpful and went above and beyond to help fix my own mistakes. Earlier this week, I left my computer bag in the lobby by accident and didn't realize it...More

    2  Thank Jeff R
    Response from Bill H, General Manager at Springfield MarriottResponded 29 May 2017

    Dear Traveler, Thank you for staying with us and for sharing your overall experience. I was pleased to read how a member of our team found your item and was able to arrange getting it back to you in a timely fashion.

    Sheraton Springfield at Monarch Place
    552 reviews
    #5 of 8 hotels in Springfield
     
    Hampton Inn & Suites Springfield/Downtown
    241 reviews
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    Hilton Garden Inn Springfield
    691 reviews
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    La Quinta Inn & Suites Springfield
    534 reviews
    #3 of 8 hotels in Springfield
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$155 - US$262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and HotelQuickly so you can book your Springfield Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield
    Add Photo Photos
    Traveller (84)
    Room & Suite (37)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (59)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
    Regency Inn and Suites West Springfield
    303 reviews
    2.25 km away
     
    Sheraton Springfield at Monarch Place
    552 reviews
    .05 km away
     
    Hampton Inn & Suites Springfield/Downtown
    241 reviews
    1.22 km away
     
    Naomi's Inn
    205 reviews
    2.54 km away
     
    Nearby Restaurants
    Theodore's
    293 reviews
    .28 km away
    The Student Prince Cafe & The Fort Dining Room
    389 reviews
    .26 km away
    Nadim’s Downtown Mediterranean Grill
    153 reviews
    .19 km away
    Adolfo's Italian Restaurant
    72 reviews
    .35 km away
    Nearby Attractions
    Dr. Seuss National Memorial Sculpture Garden
    336 reviews
    .59 km away
    Springfield Museums
    349 reviews
    .59 km away
    Basketball Hall of Fame
    478 reviews
    1.06 km away
    Springfield Armory National Historic Site
    201 reviews
    1.51 km away
    Ask a question
    Questions & Answers
    Diane D
    16 June 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    8 January 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "Avoid the 'river view' it is really a highway view with the noise that comes with that."
    Read review
    "Bathroom is small, any room would be fine but everyone in our group said the same about the size if the..."
    Read review
    "choose an alternative hotel"
    Read review
    "All rooms appear equal"
    Read review
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