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06/08/2017 07/08/2017
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    Springfield Marriott

    2 Boland Way, Springfield, MA 01115
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    06/08/2017 07/08/2017
    US$152
    US$152
    US$152
    Traveller (84)
    Room & Suite (37)
    Pool & Beach (4)
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    Overview
    • Excellent22%
    • Very good44%
    • Average20%
    • Poor11%
    • Terrible3%
    Travellers talk about
    “room key” (18 reviews)
    “lobby level” (5 reviews)
    Wifi
    Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Sheraton Springfield at Monarch Place
    552 reviews
    #5 of 8 hotels in Springfield
     
    Hampton Inn & Suites Springfield/Downtown
    241 reviews
    #1 of 8 hotels in Springfield
     
    Hilton Garden Inn Springfield
    690 reviews
    #2 of 8 hotels in Springfield
     
    La Quinta Inn & Suites Springfield
    534 reviews
    #3 of 8 hotels in Springfield
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (355)
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    There are newer reviews for Springfield Marriott
    See the most recent reviews

    11 - 15 of 350 reviews

    Reviewed 30 April 2017 via mobile

    Just had a horrible experience at this Marriot The Manager could not be less flexible or less accommodating. I understand that hotels have certain policies but such a lack of compassion is rare among humans. The hotel is a great location but.....l The Sheraton across...More

    Thank edwardgb
    Response from Lisa N, Manager at Springfield MarriottResponded 1 May 2017

    Good Day, Thank you for your feedback on this Trip Advisor Review. Our goal is to provide all guests with an positive experience and exceptional customer service. I apologize that we fell short of that goal during your stay with us. Your feedback will be...More

    Reviewed 22 April 2017 via mobile

    The room was comfortable and the place was clean. The front staff member was a bit rude and we all shared the same opinion. The parking key never worked - it was only until the last day it was disclosed only one key was registered...More

    Thank Heyyitsheather
    Response from Bill H, General Manager at Springfield MarriottResponded 24 April 2017

    Dear Traveler, Thank you for providing feedback regarding your stay. I appreciate your comments about the overall cleanliness of your room and the hotel in general. I was disappointed to read your perspective regarding staff service, parking keys and housekeeping related comments. Please accept my...More

    Reviewed 12 April 2017 via mobile

    My son and I checked into this property at one of the busiest times of the year as there was a big cheering competition that weekend. It didn't prevent from all the staff we encountered give us great service and always with a smile. Kudos...More

    Thank Mjjjl04
    Response from Bill H, General Manager at Springfield MarriottResponded 14 April 2017

    Dear Traveler, Thank you for staying with us and for posting your feedback. I was pleased to read about the service provided by our team during a busy weekend. I will share your comments with my team and we hope to see you again in...More

    Reviewed 11 April 2017

    I was on a business trip to Springfield and stayed here for two nights. Once again I found the staff to be friendly and very helpful. The rooms were nice and clean. Although the elevators seemed to be a bit slow on this visit but...More

    Thank Mike B
    Response from Bill H, General Manager at Springfield MarriottResponded 12 April 2017

    Dear Traveler, Thank you for your return visit and for the acknowledgement of our staff and overall cleanliness. I appreciate your feedback and we look forward to your next visit.

    Reviewed 2 April 2017 via mobile

    I was staying at the hotel with 900 other. We were split getter the Marriott and the Sheraton. The two hotels were able to handle such a large group - Marriott better than the Sheraton but both hotel were necessary. My room was nicely appointed...More

    Thank William4932
    Response from Bill H, General Manager at Springfield MarriottResponded 7 April 2017

    Dear Traveler, Thank you for staying with us and for sharing your experience. We enjoyed being one of the host hotels for your group and hope you enjoyed the citywide convention. We look forward to next year’s convention as well.

    Sheraton Springfield at Monarch Place
    552 reviews
    #5 of 8 hotels in Springfield
     
    Hampton Inn & Suites Springfield/Downtown
    241 reviews
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    Hilton Garden Inn Springfield
    690 reviews
    #2 of 8 hotels in Springfield
     
    La Quinta Inn & Suites Springfield
    534 reviews
    #3 of 8 hotels in Springfield
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$155 - US$264 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 262
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Orbitz, Booking.com, Hotels.com, Priceline, Expedia, Hotwire, TripOnline SA, Travelocity, Cheap Tickets, Cancelon and HotelQuickly so you can book your Springfield Marriott reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Springfield
    • Also Known As
    • Marriott Springfield Hotel Springfield
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    Traveller (84)
    Room & Suite (37)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (59)
    Business Centre & Event Rooms (3)
    Bathroom (1)
    Family and Play Areas (1)
    Nearby
    Regency Inn and Suites West Springfield
    303 reviews
    2.25 km away
     
    Sheraton Springfield at Monarch Place
    552 reviews
    .05 km away
     
    Hampton Inn & Suites Springfield/Downtown
    241 reviews
    1.22 km away
     
    Naomi's Inn
    205 reviews
    2.54 km away
     
    Nearby Restaurants
    Theodore's
    293 reviews
    .28 km away
    The Student Prince Cafe & The Fort Dining Room
    389 reviews
    .26 km away
    Nadim’s Downtown Mediterranean Grill
    153 reviews
    .19 km away
    Adolfo's Italian Restaurant
    72 reviews
    .35 km away
    Nearby Attractions
    Dr. Seuss National Memorial Sculpture Garden
    336 reviews
    .59 km away
    Springfield Museums
    349 reviews
    .59 km away
    Basketball Hall of Fame
    478 reviews
    1.06 km away
    Springfield Armory National Historic Site
    201 reviews
    1.51 km away
    Ask a question
    Questions & Answers
    Diane D
    16 June 2016|
    AnswerShow all 4 answers
    Response from A J F | Reviewed this property |
    No pets allowed.
    1
    Vote
    Debbie A C
    8 January 2015|
    AnswerShow all 6 answers
    Response from Bill H | Property representative |
    The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
    0
    Votes
    Room Tips
    "Avoid the 'river view' it is really a highway view with the noise that comes with that."
    Read review
    "Bathroom is small, any room would be fine but everyone in our group said the same about the size if the..."
    Read review
    "choose an alternative hotel"
    Read review
    "All rooms appear equal"
    Read review
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