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Staff was very friendly, rooms OK (I didn't feel that it was run down like some of the other reviewers here), but not like most Marriotts -- small bathrooms and layout..
Not the safest neighborhood, but not the worst. Parking is $17, which I didn't...More
Response from Lisa N, Manager at Tower Square Hotel SpringfieldResponded 24 March 2016
Thank you for your feedback about your recent stay. As a gold member you are a valued guest to Springfield and to Marriott Hotels. We do appreciate and value you positive comments about staff service. We will discuss informing guests of what is included in...More
Was here for a dance competition down the street. I found this location great to the Mass. Mutual center, only a four minute walk.
Plenty of parking in the garage.
The staff was prompt and friendly at check in , and as well when I...More
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 23 March 2016
Thank you for staying with us during the dance competition which was held at the MassMutual Center. As mentioned, we have a great location which is a short walk to that venue. I was happy to read that overall you have a nice...More
It's a Marriott that needs some updating but it's in a great location and has two restaurants at the first floor - champions and a more hotel like bar which I can't think of, currents maybe. The food at champions was subpar but the tv...More
Thank Nick W
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 19 March 2016
Thank you for staying with us and for posting your review. I appreciate your time and feedback related to your visit and the amenities we offer. I was disappointed to read that we did not meet your expectations compared to other Marriott Hotels. Please...More
I find this to be a very nice hotel. Very close to adjoining shopping mall and great restaurant on the premises. Rooms are clean and very well maintained with nice view of the river bridge as well as the rivers edge.More
Thank Mike B
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 17 March 2016
Thank you for staying with us and for posting your review. I appreciate your positive comments regarding the cleanliness of your room and view of the river from your guest room. We look forward to your next visit when you’re traveling bring you back...More
Given the choices for hotels in Downtown Springfield, the Marriott is an acceptable option although there is nothing exceptional about. The check in process was easy and friendly enough. The rooms are a bit dated and the beds could have been better. All that being...More
1 Thank Milo01945
Response from Bill H, General Manager at Tower Square Hotel SpringfieldResponded 3 March 2016
Thank you for staying with us and for providing your feedback. I was pleased to read that from your perspective we are the best option when traveling to Springfield and your stay was trouble free.
US$179 - US$296 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted... More
The Springfield Marriott is connected to a public parking garage with 1200 spots. The garage is run by a 3rd party and we do charge $17.00 per night per car with unlimited in and out privileges. This is a discounted compared to the $30.00 fee the garage would typically charge for a 24 hour time period.
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"Facing west over the river is a nice view, but can be noisy w/ highway and construction"