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Sheraton Springfield at Monarch Place

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Traveller (173)
Room & Suite (74)
Dining (5)
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Overview
  • Excellent24%
  • Very good36%
  • Average21%
  • Poor12%
  • Terrible7%
Travellers talk about
“club floor”(17 reviews)
“renovated room”(8 reviews)
“nice hotel”(34 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
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Offers from Sheraton Springfield at Monarch Place
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (590)
There are newer reviews for Sheraton Springfield at Monarch Place
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Traveller rating
143
198
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73
43
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143
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124
73
43
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All reviewsclub floorrenovated roomnice hotelgreat rateper daydance competitionstay at this hotel againmemorial bridgean overnight stayfitness centerone night staybeds were comfortableindoor poolhall of fameconnecticut riveroff the highwayatrium
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211 - 215 of 581 reviews
Reviewed 14 July 2015

When we arrived, the room we requested was not available so they upgraded us to the club floor. Very nice room and really liked the fluffy blankets and towels. The room smelled fresh and was very clean. Breakfast was very good and the staff were...More

1  Thank rich t
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 18 August 2015

Thank you for sharing your feedback with the TripAdvisor community, I am sorry your reserved room type was not available. I am happy to see we were able to offer some comfort with an upgrade. I hope you will return should your travels bring you...More

Reviewed 10 July 2015 via mobile

great location.. Manager gets it. Bartender was awesome. She has been there for 24 years! Food options were good. Pool and gym clean. They are close to the basketball hall of fame and the Eastern states fairgrounds that hosts the bige fair and many other...More

1  Thank 55Rocky
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 18 August 2015

Thank you for your wonderful review, I am thrilled you enjoyed yourself and I really appreciate that you recognized our long term bartender, she is great and we are lucky to have her with us. I hope you will return when your travels bring you...More

Reviewed 2 July 2015 via mobile

It started with a reservation mix up which was quickly fixed by the staff and a upgrade of our room. The staff were extremely friendly and helpful. The atmosphere very pleasant and close to downtown Springfield. No Airport shuttle available but otherwise very enjoyable.

Thank Darren T
Reviewed 1 July 2015

The room was nice and clean, heat and air operational. Food expensive, as expected. Staff was very very good. Parking was $15.95 a night which made our "special rate" of @135 per night tally up to $169 a night including taxes and parking. Five nights...More

1  Thank truwomandi
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 14 August 2015

thank you for sharing you feedback. Please accept my apologies for the unplanned wake up call, I too would not be happy. I will review this with our front desk staff so this will not occur again. I am glad you found the hotel to...More

Reviewed 26 June 2015

My top 2 requirements for a good motel room is 1) It must be clean 2) Comfortable mattresses. They did both very well. As for the other stuff...upgrade to "Club Floor", which is the top floor, for $30 more you get free hot and cold...More

Thank mikeyfoodguy411
Response from Paul M, General Manager at Sheraton Springfield at Monarch PlaceResponded 14 August 2015

thank you for placing your review on TripAdvisor, I am happy to see you found our hotel clean and our staff friendly. I hope you will return should your travels bring you back to the Springfield area.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$165 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$165 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (74)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Cheryl G
30 August 2017|
AnswerShow all 4 answers
Response from buzz333 | Reviewed this property |
I do not know? We drove when we went. Sorry I can't help. Seems like the kind of hotel that would tho.
0
Votes
Jeff K
18 May 2017|
AnswerShow all 6 answers
Response from Aaron C | Reviewed this property |
Oh, its downtown, so running overall may be a challenge unless you like frequent stops. I would suggest the fitness center in the hotel or LA Fitness
1
Vote
Cheryl C
3 September 2016|
AnswerShow all 4 answers
Response from JBartlett1 | Reviewed this property |
Best thing to do is try google map from that location. Always works for me :)
1
Vote
Room Tips
"River view might be nice. Middle-of-floor room was quiet."
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"Bring your own water!"
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"Higher floor for quiet"
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"9th floor works for me"
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