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Comfort Suites

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364 Reviews from our TripAdvisor Community

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Showing 359: English reviews
vermont
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW via mobile

Great customer service at the front desk along with a comfortable clean room with lots of pillows! Good restaurant and pub behind the hotel and free breakfast at the hotel made this our choice to stay the next time we drive through Scranton! And...the price was extremely reasonable..

Helpful?
Thank gailtg
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Great location off I-81. Room was clean and bed comfortable. Many restaurants available within a mile or so. Shopping mall close by as well. Have stayed here several times on our way to New England. Would stay here again.

Helpful?
Thank Linda R
Toms River, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016

We arrived on 10/20/16 and we were greeted with a big smile which made us feel like we were home. The next morning we had a wonderful breakfast multiple choices to consider and the food was great. The room was fantastic and well maintained. We were also told that at 7:00pm there would be chocolate chip cookies and we found... More 

Helpful?
1 Thank gdmunk
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your generous review of our hotel and staff. We make every effort to make our guests feel welcome and comfortable and it makes it all worthwhile reading reviews like yours. We hope to see you again soon. Sincerely, Dan Edwards General Manager More 

Bloomfield, NJ
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 October 2016

The name "Comfort Suites" is very appropriate. Our King-size bed was exactly that - comfortable. They also provide both soft and firm pillows for your comfort. The suite itself was very spacious and, yes, comfortable. The continental breakfast also included hot waffles, sausages and eggs. Coffees, teas, hot chocolate, French vanilla and lemon water are available any time. Hot cookies... More 

Helpful?
1 Thank KenMontNJ
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful comments regarding your stay with us. We thank you for noticing all the little things that we do because we feel that these small details make all the difference. Our staff sincerely appreciates your recognition of their friendliness and we look forward to your next visit. Sincerely, Dan Edwards General Manager More 

New York
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 October 2016

Stayed here for Steamtown Marathon weekend. Room was clean, staff was friendly. Nice continental breakfast spread. Only complaint was maid threw out items in the room (newspaper, utensils) that weren't in trash. A tad too efficient.

Helpful?
Thank rundogrun
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know about your recent stay with us. We always look forward to Marathon Weekend and the positive atmosphere that it creates in our area. I apologize that our housekeeping department got a little over zealous and threw away your newspapers. I'll be sure to let them know about it. We hope to see you next... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2016 via mobile

Booked in advance and chose because of location right off of the interstate highway. Upon our arrival was promptly welcomed and given our room. Room was large, clean & comfortable. Bathroom was the same. Room had a small refrigerator to keep our drinks cool. Went & got Subway subs, brought back to room & watched Thursday night football on widescreen... More 

Helpful?
Thank Daniel L
Dan E, General Manager at Comfort Suites, responded to this review

Sometimes life's simple pleasures are the best. We're glad you enjoyed your stay with us and hope to see you again soon. Sincerely, Dan Edwards General Manager More 

PA
Level Contributor
104 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 October 2016

Stayed here over Family weekend at the University of Scranton. Room was very large, beds were comfortable. Breakfast was great and the staff was very friendly and helpful. The downfall here is the bathroom. Pink Mildew in the tub, black mildew on the caulk outside of the tub and toothpaste left on the faucet. A more thorough cleaning of the... More 

Helpful?
Thank kklammers
Dan E, General Manager at Comfort Suites, responded to this review

Thank you for letting us know about your stay with us. I'll be sure to pass your comments along to our housekeeping and maintenance supervisors so that corrections can be made to the bathroom in that room. I'm glad to hear that you otherwise enjoyed your stay with us. Sincerely, Dan Edwards General Manager More 

Ormond Beach, FL
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 September 2016

My husband and I stayed here twice and really enjoyed it. There is a large area for breakfast. This area also serves as a social gathering area with coffee served all day. We bring playing cards when we travel and always utilize the breakfast area. We have an alternate place if we don't want to stay in our room.

Helpful?
Thank knitwit43
Dan E, General Manager at Comfort Suites, responded to this review

We're glad that you liked us so much you came back a second time. It's nice to hear how much you enjoy our public areas and agree that it's nice to have this large area to gather in the evening. We look forward to your third stay....perhaps I'll join you for a game of cards. Sincerely, Dan Edwards General Manager More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2016

We chose this place based on the reviews and the availability of rooms with kitchenette which is useful for our toddler. It was a mistake to stop there. We arrived late evening went in our room where a gigantic trash bag waited for us, apparently collected from a number of rooms and left there. I asked to move it out... More 

Helpful?
2 Thank AFAndrew
Syracuse, New York
2 reviews
Reviewed 2 September 2016

I must start with why my wife & I were at the Comfort Suites. My younger brother's wife of 51 years died unexpectedly. He lives in Az but burial was in Duryea, Pa. We had relatives coming from Fla, Va., Ill., NY, Md, Western PA & Del. and needed help in coordinating rooms for all these folks. A woman named... More 

Helpful?
Thank Coldspots
Dan E, General Manager at Comfort Suites, responded to this review

Let me start by offering my condolences for your loss. I'm glad we were able to make things a little easier for your family at this time. Jan is a wonderful person and valued member of our staff and I'm so glad to hear how helpful she was to you and your family during such a sad time. I'll be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd., Scranton, PA 18507
Region: United States > Pennsylvania > Scranton
Price Range: $127 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
7 questions
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Ottawa, ON
Oakdale, Connecticut
over a year ago
Lewistown, Pennsylvania
over a year ago
New Philadelphia, Pennsylvania

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Squeaky floors. Ask for top floor.”
 of 5 bubbles rundogrun, 10 Oct 2016 | Read review
“Higher floors facing south have a better view.”
 of 5 bubbles Brad4dM, 28 Aug 2016 | Read review
“3rd floor rooms are quite and they have two elevators so wasn't any wait.”
 of 5 bubbles Jedd1017, 23 Aug 2016 | Read review
“corner suites/ rooms seems to be the quietest and the best room on the floor.”
 of 5 bubbles Q7956IGritag, 14 Aug 2016 | Read review
“the woodfire pizza place next doors is excellent”
 of 5 bubbles sassydogAllen_Tx, 21 Jul 2016 | Read review
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