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Comfort Suites

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364 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Lockport, New York
Reviewed 16 September 2015

Stayed here for 3 nights in August to attend a music festival at nearby Montage Mountain. Booked online months in advance. Service was awesome, desk clerk was very friendly and funny and was able to get our group side by side rooms. Had king bed room, all rooms are suites with a couch, fridge, microwave, coffee maker. bathroom is very...

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Helpful?
1Thank mkkirk1
Dan E, General Manager at Comfort Suites, responded to this review

Thank you. We hope you enjoyed the festival and appreciate you taking the time to review our hotel. We look forward to seeing you for one of the concerts or festivals next summer of=r perhaps for a ski trip this winter. Sincerely, Dan Edwards General Manager

Charlottesville, Virginia
Reviewed 5 September 2015

We stayed here on the way back home from Maine in the summer with our two toddlers. Because we have small children, we often choose to stay in suites at mid-priced hotels, and Comfort Suites was a cut above the usual room we get at other places. The common area of the suite was a nice size, with a table...

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Helpful?
1Thank onfire444
Dan E, General Manager at Comfort Suites, responded to this review

We appreciate you taking the time to let us and others know how much you enjoyed your stay with us. We hope you'll stay with us again the next time you're in our area.

Connecticut
Reviewed 30 August 2015

For the price point, you can't beat this hotel. We were trying to get into the Hampton, due to the excellent reviews, It might be all it is rated as being, but I'll gladly return to the Comfort Inn & Suites. The rooms are spacious and very clean. They are not overly large for a suite, but we were simply...

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Helpful?
1Thank Roycethevoice
Dan E, General Manager at Comfort Suites, responded to this review

Thank you. We look forward to your next visit and appreciate that you took the time to write such a nice review of our hotel.

Reviewed 30 August 2015 via mobile

We arrived late one night, after 11pm, and they had two rooms left. The girl at the desk was very friendly. She gave us exactly what we needed, a king suite with a pull out couch. Walked into the room and we also had a full kitchen and jacuzzi bath! The beds were very comfortable, and everything was clean. The...

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Helpful?
1Thank Meghan B
Dan E, General Manager at Comfort Suites, responded to this review

Thank you Meghan. We pride ourselves on our staff service and love to hear when people appreciate that. We keep breakfast open until 11 on Saturday and Sunday because we know people like to sleep a little later on weekends. We hope you'll stay with us again the next time you're in the area.

North Carolina
Reviewed 28 August 2015 via mobile

We stayed at this Comfort Suites a few years ago and had a good experience, unfortunately it seems that things have gone downhill since then. The staff was friendly and helpful, but the room was not what we expected. The pillow for the pull out couch was disgusting with sweat and drool stains, and the bed sheets were cheap and...

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Helpful?
Thank Julie M
Dan E, General Manager at Comfort Suites, responded to this review

I'm sorry that you didn't enjoy your stay with us. Our staff tries very hard to make everyone's stay comfortable and we feel bad when we fail. We did a total renovation to the hotel witin the last year and have had terrific feedback from most of our guests. The drapery panels do not close but behind them are blackout...

Commack, New York
Reviewed 27 August 2015

My family and I have had the pleasure of staying at this hotel three times in the last year. We have never been less than 100% satisfied with our accommodations. This hotel is properly run and staffed by professionals who care. My son and I ride our ATV's at Lost Trails in Dunmore and further north in Union Dale. We...

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Helpful?
2Thank John M
Dan E, General Manager at Comfort Suites, responded to this review

Thank you John. We always love hearing from return guests and appreciate that you took the time to let others know all that our hotel has to offer. We hope to see you many more times in the future.

Annapolis, MD
Reviewed 27 August 2015

We really thought this hotel was nice. The bed was comfortable and it was quiet. It had a refrigerator, microwave and comfortable sofa. It was very clean. The wifi was great! Breakfast was hot and offered a variety of choices which were tasty. We thought we got a good value and would not hesitate to stop in again

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Helpful?
1Thank Boggie62
Dan E, General Manager at Comfort Suites, responded to this review

Thank you. We're glad you liked what we had to offer and appreciate that you took the time to write such a nice review.

Malone, New York
Reviewed 18 August 2015

We arrived late at night--just after midnight--and were very tired. I had asked if we could have a room away from the highway, as I knew it would be a short sleep. Thankfully we were accommodated. Check in was fast and friendly. The beds and sofa bed were extremely comfortable. In the morning, we didn't have such a great experience....

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Helpful?
2Thank BKZK
Dan E, General Manager at Comfort Suites, responded to this review

I apologize for the less than acceptable service that you received during your stay with us. Please know that this is not our usual standard and hope you'll give us another chance to show that we can do better.

Toronto, Canada
Reviewed 13 August 2015

This hotel was exactly right for our overnight stay. The room was very large and clean with an excellent king bed. The front desk clerk was extremely friendly and pleasant. The breakfast was what you would expect. Decent variety and quality. The pool area was clean with plenty of chairs and towels and my husband enjoyed the whirlpool.

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Helpful?
1Thank Irina K
Dan E, General Manager at Comfort Suites, responded to this review

We're glad that you and your husband enjoyed your stay with us. We look forward to your next visit.

Pennsylvania
Reviewed 13 August 2015

Check in was smooth and the front desk staff were friendly and helpful with directions. The room was average and had a small refrigerator and microwave. Walls are a bit thin and you can hear people in the bathroom next door through the vent. The hotel sits away from the highway, so it's quiet. They provide complimentary beverages all day...

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Helpful?
1Thank caribbeantraveler91
Dan E, General Manager at Comfort Suites, responded to this review

Thank you. We're glad you enjoyed your stay with us and agree that our location is convenient to pretty much everything in the area. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites

Address: 44 Montage Mountain Rd, Scranton, PA 18507-1753
Region: United States > Pennsylvania > Scranton
Price Range: $122 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 100
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Also Known As:
Comfort Hotel Scranton
Comfort Suites Scranton
Scranton Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
8 questions
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Ottawa, ON
2 days ago
Oakdale, Connecticut
over a year ago
Lewistown, Pennsylvania
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Squeaky floors. Ask for top floor.”
 of 5 bubbles rundogrun, 10 Oct 2016 | Read review
“Higher floors facing south have a better view.”
 of 5 bubbles Brad4dM, 28 Aug 2016 | Read review
“3rd floor rooms are quite and they have two elevators so wasn't any wait.”
 of 5 bubbles Jedd1017, 23 Aug 2016 | Read review
“corner suites/ rooms seems to be the quietest and the best room on the floor.”
 of 5 bubbles Q7956IGritag, 14 Aug 2016 | Read review
“the woodfire pizza place next doors is excellent”
 of 5 bubbles sassydogAllen_Tx, 21 Jul 2016 | Read review
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