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24/12/2017 25/12/2017
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    Residence Inn Scranton

    947 Viewmont Dr, Scranton, PA 18519-1663
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (39)
    Room & Suite (33)
    Dining (2)
    • Excellent30%
    • Very good41%
    • Average14%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (162)
    There are newer reviews for Residence Inn Scranton
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    41 - 45 of 160 reviews

    Reviewed 25 April 2016

    The employees were very kind and the food was what you would expect (which is fine) but I was surprised by the state of the room. The wear and tear left rust on the refrigerator and serious old and fresh stains on the couch. I...More

    2  Thank travelingmom2016NC
    Response from Amanda E, General Manager at Residence Inn ScrantonResponded 25 April 2016

    Dear travelingmom2016NC, We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay except with our friendly team. We have reviewed your notes with our to to make any necessary changes. We...More

    Reviewed 24 April 2016

    The hotel itself appears to be an older facility and as such the furnishings are showing the effect of time and use. Upon arrival staff was efficient and welcoming. We were assigned room# 113 on the first floor, a very short distance from the front...More

    1  Thank 640dennish
    Response from Amanda E, General Manager at Residence Inn ScrantonResponded 26 April 2016

    Dear 640dennish, We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay except with our friendly team. We are sorry we did not hear from you during your stay to address...More

    Reviewed 19 April 2016

    The hotel was in a great location - very close to a mall and plenty of restaurants. It was very clean and the staff was friendly and helpful. The room was very spacious and the bed was comfortable. Breakfast was great, a lot of choices...More

    Thank BJ4Steel
    Response from Amanda E, General Manager at Residence Inn ScrantonResponded 22 April 2016

    Dear BJ4Steel. Thank you for sharing your experience at the Scranton Residence Inn, we are so happy you enjoyed our hotel and location and look forward to welcoming you back.

    Reviewed 8 March 2016

    Nice hotel, clean, comfortable. Only 1 negative was internet connectivity through wi-fi. My wife and I both have Apple products and it took technical support people to get us on line. The staff was extremely friendly and helpful, but a Hotel group like Marriott should...More

    Review collected in partnership with this hotel
    Thank Daniel L
    Response from Amanda E, General Manager at Residence Inn ScrantonResponded 15 March 2016

    Dear Daniel L. Thank you for your review and compliments of my team we, I am very lucky to have such a service orientated group. I'm very happy that our technical support was able to assist you with your WiFi connections, and will look into...More

    Reviewed 22 February 2016

    Enjoyable mini vacation in Scranton. We did not go snow tubing because it was freezing cold. We went shopping, bowling and laser tag. The hotel was very well maintained. The front desk pleasant and professional. We had a private one bedroom suite spacious and suitable...More

    Thank Delores S
    Response from Amanda E, General Manager at Residence Inn ScrantonResponded 24 February 2016

    Dear Delores S. Thank you for the kind feedback. We are happy you were able to enjoy some of the area attractions during the frigid winter weather. Please come back and visit us soon!

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    #2 of 3 hotels in Dickson City
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    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Price range
    • US$119 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
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    • Number of rooms
    • 78
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Travelocity, Expedia, Hotels.com, getaroom.com, Hotwire, TripOnline SA, Orbitz, Cheap Tickets and Cancelon so you can book your Residence Inn Scranton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Scranton
    • Also Known As
    • Residence Inn Scranton Hotel Scranton ,
    • Residence Inn Dickson City ,
    • Dickson City Residence Inn ,
    • Scranton Residence Inn
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    Traveller (39)
    Room & Suite (33)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (18)
    Bathroom (5)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    I'm considering staying at this hotel. I have several questions: 1) This is a pet friendly hotel, do the rooms smell of pet urine or poop? 2) On of the reviewers indicated that some of the long term guests cook outside in the hotel parking lot is this actually happening? It sounds like a low class hotel or government subsided accommodations. Is it? 3) I'm reading some of the comments that the hotel is noisy, is this true? 4) Many of the comments seem to be critical of the hotel yet the general manager of the hotel thanks the guest for staying at the hotel but never addresses the reviewers complaints which tells me that if the general manager doesn't recognize issues at their hotel the staff must also be oblivious to any guest complaints...how does the hotel personnel address issues at this hotel? Thanks
    2 August 2017|
    AnswerShow all 2 answers
    Response from Keshia P | Reviewed this property |
    The hotel was very clean and did not smell from pets. The people outside seemed like construction workers and I personally did not like the cookouts and hanging in the parking lot but i did not really have any issues with... More
    1 July 2016|
    AnswerShow all 6 answers
    Response from Amanda E | Property representative |
    Yes we are pet friendly
    Room Tips
    "Stay elsewhere."
    Read review
    "Ask for rooms away from the highway"
    Read review
    "Ask for second floor for less hall traffic"
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    "A terrific choice of hotels"
    Read review
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