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On arrival at the motel, tired after travelling all day we took a quick glimpse at the room which was nearly in darkness. Decided to check in and took the cases to the room. Well when we found the plug sockets to turn the lights...More
2 Thank 889carol
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 20 July 2014
Thank you for your frank review of our property. I'm terribly sorry that you didn't find your stay more pleasant. I have brought your concerns to the attention of our housekeeping and maintenance staff to check all rooms thoroughly, since I don't know exactly which...More
I choose this place due to the price as it was cheap and near my internship. The price I was given through Expedia was $147 and it stated a refrigerator & microwave were included. At check in, I was told it was $20 extra a...More
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 13 June 2014
We're very sorry that your stay with us did not meet your expectations. The rate that you received through Expedia did not include tax. Our tax is 13%. 6% State and 7% County tax. Also, if you felt there were discrepancies in your bill upon...More
The best thing I had was the access to the internet location and the parking space they have. Other than that, all was bad to me. Cleanliness of the room and the staff who came to clean my room were terrible. The swimming pool was...More
2 Thank Mohammed A
Response from Ms_Maggee_May, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 14 January 2014
Thank you for commenting on your August stay with us. We deeply regret that your 7 days at our property was not more pleasant. We take pride in giving all our guests the best service possible. It would have helped us to make other future...More
Ugh...! This is a perfect example of people managing a facility who have poor quality standards. The rooms were quite dated, Bathtub riddled with cigarete burns, the shower head was a super water saver type, no dirt remavl with this. The morning breakfast consisted of...More
2 Thank Shooster365
Response from DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 1 October 2013
Thank you for your review of our property and for showing us your perspective. We try very hard to keep our property nice, while keeping our prices as low as possible, but it makes it very hard when inconsiderate guests damage our property. We will...More
Make sure you have cash on you, because there is a $50 cash only security deposit required at check-in. Once we got to the room, we saw how sketchy and run down the back of the hotel looks like, the bath tub had mildew and...More
2 Thank sth527
Response from DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites ScrantonResponded 7 August 2013
Thank you for taking the time to review our property and I'm terribly sorry that you did not find your stay more pleasant. The conditions that you state are unacceptable and I have instructed our housekeeping and maintenance staff to go through all back rooms...More
US$56 - US$103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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