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All reviewsroom was cleanyogurtwould stay here againfree breakfasthave stayed here several timesindoor poolthe breakfast areastayed one nightparking lotmake your own waffleslong drivehighwayrefrigeratoruniversity
I always expect a good friendly and comfortable stay at a Fairfield Inn, and the Scranton location was on point. Breakfast is just right for me, and everything went smoothly. The staff was competent and friendly, the room was clean, comfortable, and quiet, and everything...More
Please stay away from this hotel. In all our years of traveling this is by far the filthiest Marriott we have ever stayed. Entering the filthy dirt encrusted torn carpet in lobby and breakfast corner was enough to turn your stomach. Having arrived after 10...More
Thank Linda H
Response from Holly B, Manager at Fairfield Inn ScrantonResponded 2 days ago
Thank you for your feedback. At the Fairfield Inn, we always strive to reflect the highest quality standards that make you want to return. Unfortunately, we have fallen short of these expectations. On behalf of all our staff, please accept our apologies for the condition...More
Stayed here 3 years ago and it was not 5 Star. Still is not. Decorator is missing - soiled carpets, halls are worn carpeting and in need of vacuuming. Colors of walls are 2015. Not current and the greens are dated and not welcoming. Not...More
Response from Holly B, Manager at Fairfield Inn ScrantonResponded 1 week ago
Thank you for your feedback. We apologize for the condition of the hotel. Our corporate office is aware of the issues and has scheduled us to be remodeled in March of 2019. We invite you to come back so that we may provide you with...More
Had to find a place to stay since the weather was not cooperating. Find this place which is close to 81. Place looks pretty recent, very clean and service was vey good. A bit expensive for a room but happy to have find it.More
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 2 weeks ago
Thank you for your TripAdvisor review. We are happy to hear that you were able to get out of the rain and stay at our facility. We appreciate your business and hope to have you stay with us again should you travel through the Scranton...More
I recently stayed here on my way up to Canada. Nice place to stay for a night. a bunch of places to eat near by. Safe and clean. For the price you cannot beat it. I would definitely stay here again when traveling.
Thank Chris K
Response from KaleyGM, General Manager at Fairfield Inn ScrantonResponded 10 July 2018
Thank you for your feedback regarding your recent stay with us. We are happy to hear that you enjoyed your stay with us. We look forward to having you stay with us again!