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Hilton Scranton & Conference Center

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Hilton Scranton & Conference Center
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872 Reviews from our TripAdvisor Community

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Waretown, New Jersey, United States
Reviewed 3 days ago NEWvia mobile

I stayed here overnight for business. The location is great. We were able to walk to where our business meeting was as well as to the restaurant for dinner. The rooms are really, really large.. almost unusually large for a hotel. The bed was very comfortable, toiletries were nice (even had makeup remover wipe). We had drinks at the bar...

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Helpful?
Thank Erica S
Demarest, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

Stayed on a Friday night. Nice room, 2 doubles on 4th floor, no view. Clean room, nice bathroom. Friendly service. Coffee in room. Starbucks in lobby free wifi! Buffet breakfast ($14) good. omelets, juice, bacon, yogurt... good friendly service.Worth it. Shuttle to the wedding we were attending at Scranton Club (abt 3 blocks away) with fast service. No worries. Pool...

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Helpful?
Thank karens3boys
About Hotel's Favourite Review
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Karen! We are thrilled you enjoyed your stay with us. It is so rewarding to hear you enjoyed our accommodations. Our housekeeping staff works hard to make sure everything is up to our immaculate standard. We LOVE our breakfast buffet as well. The chef continues to improve our selection and quality of food. The Scranton Club is beautiful- glad...

Columbus, Ohio
Reviewed 1 week ago NEW

Our room was given to someone else, and the hotel did not do much to resolve the issue. We continued to be reassured by the manager that he would fix our room situation (3 person to a small one king bed room) which they had moved us to since they had no room for us. We had a child with...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Haley C
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Good afternoon Haley, Thank you for sharing your experience. We deeply apologize for the poor service you received during your stay with us. We are extremely disappointed as this is the opposite of our Hilton Scranton standard. Hopefully you will allow us to make it up to you. If you choose to grant us another chance to Make It Right,...

Wilbraham, Massachusetts
Reviewed 1 week ago via mobile

Scranton downtown is exactly big, the Hilton is centrally located. Has nice bar with good food and reasonable drink prices. Parking is next door and requires you walk outside. Restaurants are within easy walk.

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Helpful?
Thank Rolandobones
Alexandria, Virginia
Reviewed 1 week ago

A friend and I stayed here during a trip thru the Northeast. The staff was friendly, the manager's evening reception was enjoyable (good food and wine), and the rooms were comfortable. The Hilton is within walking distance to local restaurants and shops. And, the price was decent. The only negative was the "fake" Starbucks in the lobby. Both the pasty...

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Helpful?
Thank CarlNova22302
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Good afternoon Carl! I am thrilled you and your friend had the opportunity to experience all that our hotel and the Electric City has to offer! Your notes have been passed along to our barista and kitchen regarding the coffee and pastry feedback. Next time we assure you that you will be pleased with your breakfast. Thank you so very...

Washington DC, District of Columbia
Reviewed 1 week ago

I have stayed in this hotel many times since it opened. I have always found the staff to be helpful and available. The rooms are always clean and the restaurant are good. We h ave had several small family luncheons there adn all were successful. I am going there tomorrow and I know I will have a nice experience

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Helpful?
Thank mryan222017
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi mryan222017! We are ecstatic to hear you had a wonderful experience and find us to be a "Great hotel". Our staff appreciates your compliments. It is kind of you to recognize the hard work our kitchen and wait staff put into our restaurant. The Hilton Scranton family looks forward to seeing you again soon! In the Spirit of Hospitality,...

N. Attleboro, United States
Reviewed 2 weeks ago

This Hotel is in a great location. You can walk to several places to eat and drink. Hotel has covered parking and the parking fee is fair. The new building of this hotel pays respect to the hotel build it replaced with interesting lobby architecture. Hotel staff is a cut above all other properties in the Hilton chain.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark C
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Mark! Thank you kindly for your generous 5-star rating! This is what the Hilton Scranton team strives for. It gives us tremendous satisfaction we have succeeded with you. Thank you for noticing our "cut above the rest staff"! This is one of the factors that places us in a top 15% spot in all Hilton Hotels worldwide. We are...

Blacksburg, Virginia
Reviewed 3 weeks ago

For being a "Hilton" hotel it wasn't as luxurious as the namesake insists. The bar service was nonexistant and i was left walking in the cold to the local bars to get a drink and the food was lackluster at best.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank seansB8965BM
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi seansB8965BM, We sincerely apologize that we failed in giving you the true Hilton Scranton experience. Thank you for giving us honest feedback as this helps us grow tremendously. Your description does not match our standard! It is disappointing we have missed the mark with you. It would be our utmost pleasure to have the opportunity to host you again....

Philadelphia, Pennsylvania
Reviewed 4 weeks ago via mobile

Just had a wonderful time on a Ski Trip. Hotel was friendly, clean and quiet for a big event. Rooms were wonderful, bed comfortable, pool area was nice and comfortable. Loved the hot tub. Food good. Can't wait until next year.

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Helpful?
Thank msmina19
Erin A, Erin Anastos at Hilton Scranton & Conference Center, responded to this review

Hi msina19, Thank you for sharing your experience on this forum. We are thrilled you had such a positive experience. Thank you for complimenting our accommodations. It is validating to be recognized for the hard work our Hilton Scranton family puts in everyday. Hopefully you greatly enjoyed the local slopes! We look very much forward to seeing you again on...

Cleveland, Tennessee
Reviewed 4 weeks ago

Nice Hilton property and the rooms are upgraded and spacious. Not a whole lot going on in Scranton so if you have to stay here, this is just about as nice as there is. There is a pub close by for watching games.

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Helpful?
Thank Airstrip1
Erin A, Sales Coordinator at Hilton Scranton & Conference Center, responded to this review

Hi Airstrip1! We are so glad you appreciated our renovated rooms that our housekeeping staff strives to keep immaculate every day for you! If you should find yourself visiting us in The Electric City again, we would be more than happy to recommend restaurants and attractions. We are proud to announce we will be opening our Bourbon Bar soon! The...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Scranton is an IACC certified conference center located in downtown Scranton Pennsylvania. The Hilton offers 175 guest rooms and suites with on-site dining options in Trolleys Bistro, Casey's Corner, PJ's Pub and the Electric City Cafe which proudly brews Starbuck's coffee. The hotel features a beautiful 50' lap pool, a whirlpool and a 24 hour exercise room. The conference center has 19 total meeting rooms including a 75 seat amphitheater and a grand ballroom accommodating up to 500 guests. ... more   less 

Additional Information about Hilton Scranton & Conference Center

Address: 100 Adams Ave, Scranton, PA 18503-1826
Region: United States > Pennsylvania > Scranton
Price Range: $172 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Scranton & Conference Center 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Scranton Hotel Scranton
Hilton Scranton And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Scranton & Conference Center staff and other travellers.
10 questions
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4 months ago
Florissant, Missouri
11 months ago
ny
6 months ago
Wisconsin

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Questions? Get answers from Hilton Scranton & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We has a king deluxe with a living room area - very nice and comfortable.”
 of 5 bubbles Parrothead66, 8 Jan 2017 | Read review
“Make sure to ask for exactly what you like in a room. Our experience was that they will bend over backwards to supply it.”
 of 5 bubbles terrig652, 28 Nov 2016 | Read review
“the suite is really big - especially if you are going to be in town for a few days.”
 of 5 bubbles X5887TLbobh, 28 Nov 2016 | Read review
“If views matter, ask for something on the front of the hotel, otherwise you will overlook some sort of generator units.”
 of 5 bubbles MarkLaurel, 18 Sep 2016 | Read review
“Don't stay immediately next to the elevator. Sound travels into the room. Relocate and received a dinner for the inconvenience.”
 of 5 bubbles benweiss, 28 Aug 2016 | Read review
5 of 5