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Radisson Lackawanna Station Hotel Scranton

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Radisson Lackawanna Station Hotel Scranton
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963 Reviews from our TripAdvisor Community

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Showing 961: English reviews
Elmhurst, Pennsylvania
Reviewed 22 June 2016 via mobile

Multiple people had dirty water glasses while attending a seminar. Such a simple item to check and they failed. Room was nice though. Hotel is beautiful otherwise. Restaurant on site. I did find it odd that I given a holiday inn pen to sign my check at the restaurant.

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Thank LRSS
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for taking the time to review your stay with us on TripAdvisor! I am so sorry for the troubles that you encountered during your seminar with us. I can assure you that this is not the way we typically take care of our guests as our banquet department receives praise from our clients on a regular basis. I...

Reviewed 22 June 2016

Review collected in partnership with Radisson Hotels
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Thank carolynbE5385WN
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Bay Shore, New York
Reviewed 20 June 2016

Review collected in partnership with Radisson Hotels
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Thank ReasonableJane
Newtown, Connecticut
Reviewed 20 June 2016

First room given very small, asked for a different room was slightly better, but still small , write-up says remodel, failed to mention the workmanship was subpar, Property is very SCUZZY -, some of the staff not much better** wife witnessed the solicitation of a prostitute at entrance of hotel ** just avoid

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Thank zaptweet
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for reaching out and writing your review about your recent stay! We are thrilled about our complete guest room renovation and we are sorry they did not meet your expectations. We will review the conditions of your room with our renovations team to ensure all guest rooms are up to Radisson Hotels standards. We hope to welcome you...

King of Prussia, Pennsylvania
Reviewed 17 June 2016

Review collected in partnership with Radisson Hotels
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Thank lindafF4310AH
Greater Philadelphia, United States
Reviewed 16 June 2016

Review collected in partnership with Radisson Hotels
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Thank Maria M A
Abington, United States
Reviewed 15 June 2016

I went to the University of Scranton as an Undergraduate, '93. This past weekend, I returned for a meeting of the Pennsylvania State Democratic Committee. We meet regularly across the state, but I can say unequivocally that this was the best meeting ever. Maybe it was the memories evoked by the beautiful setting, and the feeling of stepping back in...

Review collected in partnership with Radisson Hotels
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Thank Linda H
PA
Reviewed 14 June 2016

Stayed for for a meeting so the hotel was full. Staff was great and friendly. Room was horrendous. Smelled like chemicals and when we got there ozone machine was still in room. Didn't work and smell made me wheeze all night. The bed was a 3/4 empty sleep number mattress that was no longer hooked up. The bed also vibrated...

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Thank dfhkcj
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Thank you for taking the time to review your stay with us at the historic Radisson Lackawanna Station Hotel! We are thrilled that you chose to stay with us. I am so sorry that your experience did not meet your expectations. I completely understand how important a good night's sleep is when travelling and I apologize that we failed you...

Philadelphia, United States
Reviewed 13 June 2016

Review collected in partnership with Radisson Hotels
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Thank Brooke P
Katie C, Front Office Manager at Radisson Lackawanna Station Hotel Scranton, responded to this review

Williamsport, Pennsylvania
Reviewed 8 June 2016

Review collected in partnership with Radisson Hotels
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Thank bartla2014

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Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Beautifully restored former D.L.& W rail station. Designed by Kenneth Murchison and dedicated by President Truesdale in 1908, this neo-classical French Renaissance structure is the gem of Scranton boasting 146 renovated guest rooms along with Carmen's 2.0 Restaurant, Trax Bar & Grille, and elegantly appointed modern Banquet and Event space. We also offer freshly brewed coffee along with 10 wines by-the-glass, specialty Italian desserts, and pastries in our Station Cafe located in the Grand Lobby. Our distinctively professional and qualified staff proudly offer a 24-hour Fitness Center, 24-hour Business Center, 24-Hour Security, Free in-room high speed wireless, and complimentary airport shuttle to/from Scranton/Wilkes Barre International Airport. ... more   less 

Additional Information about Radisson Lackawanna Station Hotel Scranton

Address: 700 Lackawanna Ave, Scranton, PA 18503-1705
Region: United States > Pennsylvania > Scranton
Price Range: $150 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Lackawanna Station Hotel Scranton 3.5*
Number of rooms: 146
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Also Known As:
Radisson Scranton
Scranton Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Lackawanna Station Hotel Scranton staff and other travellers.
5 questions
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8 months ago
Scranton, Pennsylvania
over a year ago
Waltham, Massachusetts
over a year ago

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Questions? Get answers from Radisson Lackawanna Station Hotel Scranton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a corner room on the 2nd floor, scenic view, spacious.”
Kettlemom, 28 Mar 2017 | Read review
“You hear the piano everywhere and the staff does not seem to monitor the lobby.”
rosey967, 21 Mar 2017 | Read review
“Upper floors offer interesting view of main level below”
MurphyM95, 18 Mar 2017 | Read review
“Our room with a King size bed and a sofa was great. It also had a refrigerator, sink and microwave.”
kmeier2017, 3 Mar 2017 | Read review
“Can't offer any!!”
cumberlandlady, 28 Dec 2016 | Read review
5 of 5