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Doubletree by Hilton Hotel Murfreesboro

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Doubletree by Hilton Hotel Murfreesboro
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799 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Murfreesboro
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Showing 796: English reviews
Johnson City, Tennessee
1 review
Reviewed 30 May 2016

Even though promises are made with reservations the desk people had no clue and did not live up to their promises. Even with tax exempt from school I was charged tax. Was also promised breakfast since I was booked as a senior citizen that didn't happen either. But the hotel was near Panera so I had good breakfast.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank T2460OFjanetb
SandyMurfreesboro, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review

I apologize that our staff did not more clearly explain the State's tax exemption policy. They only permit sales tax to be removed if the name on the payment (check or credit card) matches the name on the tax exempt form. If this was the case, please reach out to me so that I may make the proper adjustments. Sandra... More 

Norman, Oklahoma
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 May 2016 via mobile

They only had a handicap room. The room was dark, and when I opened the shades I noticed the AC was very dirty. When I wiped it off it was sticky. The restaurant was a hamburger place and was ok. I don't write bad reviews but I thought I needed to. Maybe some of the rooms have been updated. This... More 

Helpful?
Thank TsWaddle
SandyMurfreesboro, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review

Thank you for the detailed review and for sharing the room number you are referring to. I will have our maintenance staff check that A/C unit immediately. I apologize for the lack of attention to detail by our staff. Sandra Roberson General Manager More 

Crestwood, Missouri
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2016

Staff was very polite and welcoming. The stay overall had many unnecessary problems. The cleanliness of the room needed improving/ phone was not working properly/room was not ready at check-in time/internet connection was poor/

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carol E
Isidro-HiltonHelp, on behalf of the Doubletree by Hilton Hotel Murfreesboro at Doubletree by Hilton Hotel Murfreesboro, responded to this review

Dear Carol E, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our... More 

Treasure Island
2 reviews
Reviewed 25 May 2016

I would highly recommend this hotel if you're going to be in this area. The staff, accommodations, and common areas were wonderful. The breakfast and afternoon social were fantastic as were the staff that were running it. You can tell, even by just the small things, when you've chosen a reputable Hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JoAnn P
Milan, Tennessee
Level Contributor
4 reviews
4 hotel reviews
Reviewed 23 May 2016

As a Hilton Honors member, I always choose a Hilton property 99 % of the time. I have a son that will be attending MTSU in the fall and we were there to tour the campus check out the city. So this is probably going to be one of many trips I make to Murfreesboro. This Double Tree is nice... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank S1924LMmichaelp
Sparta, Tennessee
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 May 2016

We had a wonderful stay here at the Double Tree. We did not get the room that we wanted (a junior suite 2 beds), but they gave us a king size bed and a roll-away. The room was really small, so the bed barely fit. They offered us a FULL refund and unlimited cookies because we did not get the... More 

Helpful?
Thank Jonathan C
Nashville, Tennessee
2 reviews
Reviewed 19 May 2016

The overall service was very good. The bed and bathroom were clean and comfortable. However, the carpet and air conditioning vents were overdue for a cleaning. Especially in rooms were pets have previously been.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dianecQ1582QT
SandyMurfreesboro, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review

I sincerely appreciate the feedback you have provided and will share your comments with our Executive Housekeeper. I apologize that there was a lack of attention to detail in the cleanliness of the room you occupied and I thank you for letting me know of the issues you faced while our guest. Sincerely, Sandra Roberson General Manager More 

United States
1 review
Reviewed 18 May 2016

The Staff were very pleasant. The Bar was excellent. The rooms need an update and a good cleaning. The parking was decently close. Check-In was nice - especially the cookies! We were made to feel very welcome.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Heather Renee N
SandyMurfreesboro, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review

While I am disappointed you were assigned a room that has not yet been renovated, I am please you found our staff to be helpful and enjoyed our restaurant. I am sorry for the areas of your stay in which we failed you. Sincerely, Sandra Roberson General Manager More 

Fort Myers, Florida
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 May 2016 via mobile

We arrived and was pleased with the lobby. We went to our room 113 and the room looked very nice , updated. The air was set at 62 on arrival and it wasn't that cold in the room so we thought maybe they just turned it on before we arrived. We went to dinner I stopped by the front desk... More 

Helpful?
Thank Pattyj013
SandyMurfreesboro, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review

Thank you for providing such a detailed account of your stay. I am very pleased that, for the most part, all went well and I am also glad you were able to meet Lori! She is a favorite among our guests and I am very proud of her and the outstanding guest service she offers! I am sorry there was... More 

Minneapolis, Minnesota
1 review
Reviewed 17 May 2016

Property is a bit run down..peeling wallpaper, thin walls, a/c and heat is register by the window. Other guests were quite loud during our first night stay. I will look for other accommodations the next time I'm in town. (We were there visiting MTSU with my son)

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kristenr743
SandyMurfreesboro, General Manager at Doubletree by Hilton Hotel Murfreesboro, responded to this review

Thank you for posting comments about your stay at our location. I am very sorry you experienced a noise issue while our guest and that the room you occupied needed some updates. We actually just completed the renovation of our lobby space and fitness center and our next planned updates will include the guest room corridors and the guest rooms.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Murfreesboro, your ideal choice for Murfreesboro Tennessee hotels. The DoubleTree by Hilton in Murfreesboro provides lodging near Middle Tennessee State University, Middle Tennessee Medical Center, Alvin C. York Veterans Hospital and General Mills. We are also located near Murfreesboro attractions such as Tennessee Miller Coliseum, Oaklands, Stones River Battlefield, Cannonsburg, Sam Davis Home and Jack Daniel's Distillery. Nissan, State Farm, Pillsbury, Verizon and Stones River Mall are also nearby. When visiting Murfreesboro, Tennessee, make the DoubleTree by Hilton hotel Murfreesboro, your first choice for Murfreesboro hotels. ... more   less 

Additional Information about Doubletree by Hilton Hotel Murfreesboro

Address: 1850 Old Fort Parkway, Murfreesboro, TN 37129
Region: United States > Tennessee > Murfreesboro
Price Range: $147 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Murfreesboro 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Expedia, Hotels.com, Orbitz, Odigeo and Travelocity so you can book your Doubletree by Hilton Hotel Murfreesboro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Murfreesboro Hotel Murfreesboro
Hotel Style:
#4 Business Hotel in Murfreesboro
#5 Romantic Hotel in Murfreesboro
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Murfreesboro staff and other travellers.
5 questions
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over a year ago
Winter Springs, Florida
over a year ago
Henderson, Tennessee
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Questions? Get answers from Doubletree by Hilton Hotel Murfreesboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors seem to have less noise and traffic on an average.”
 of 5 bubbles 546ricki, 9 Nov 2016 | Read review
“4th floor is Honors floor which is the floor we were on”
 of 5 bubbles kdfitzgerald7, 7 Nov 2016 | Read review
“Choose another hotel”
  • Complain about a dirty room and they bring you towels and just leave them like this!
  • Toilet
  • They placed a tissue over the air vent? Not sure what this is about!
 of 5 bubbles LeeLee7576, 18 Oct 2016 | Read review
“Rooms were a bit musty. Maybe ask for a newly renovated room, if that's an option.”
 of 5 bubbles myWindingRoad, 14 Oct 2016 | Read review
“cross your fingers”
 of 5 bubbles 930nann, 12 Jul 2016 | Read review
5 of 5
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