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SpringHill Suites Flagstaff

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Traveller (139)
Room & Suite (70)
Dining (14)
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Overview
  • Excellent45%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(125 reviews)
“spring hill”(8 reviews)
“grand canyon”(95 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (759)
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Traveller rating
308
227
112
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29
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308
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112
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29
Show reviews that mention
All reviewsfront deskspring hillgrand canyonglass doordesk areawalk in closetwafflessitting areaindoor poolsofa bedthe breakfast areafree breakfasthotel roomking suitenice propertynice roomeasy access
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1 - 5 of 721 reviews
Reviewed 4 days ago

We've stayed at Springhill Suites a few time and it's a likely go to if I find one. It's nice to have a little extra space. We stayed on a floor that had very recently been renovated. A nice plus. We were hoping for adjoining...More

Thank jenaye
Response from Hilliary R, General Manager at SpringHill Suites FlagstaffResponded yesterday

Thank you for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed your time with us. We will make sure to share your feedback with the team. We look forward to seeing you next time your...More

Reviewed 1 week ago

Worst Marriott ever. The room was dirty with stained carpets. It also had a musty smell to it. Staff was not as courteous as one would expect. I reserved my room through an internet reservation, but the hotel decided to double charge my card without...More

Thank Scott N Kimberl... M
Response from Hilliary R, General Manager at SpringHill Suites FlagstaffResponded 6 days ago

Thank you for taking the time to share your recent experience at the SpringHill Suites Flagstaff with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell...More

Reviewed 21 March 2018 via mobile

When we booked the website said nothing about hotel being renovated. We booked it cause they had a indoor pool and it would help keep the kids busy the 5 days we were in town. But because of the renovation the pool was closed also....More

Thank Jeff A
Response from Hilliary R, General Manager at SpringHill Suites FlagstaffResponded 21 March 2018

Thank you for taking the time to share your feedback. As a part of our continued commitment to renew our property, we apologize for the inconvenience our recent transformation may have caused. We hope to reveal our refreshed hotel with you the next time your...More

Reviewed 13 March 2018

Stayed here during an orientation at NAU. This hotel was clean, well maintained, easy to access, centrally located, and reasonable. 3 of us shared 1 room, it was clean and recently remodeled. Parking was easy and access to the university was excellent. Stayed here during...More

Thank Rey C
Response from Hilliary R, General Manager at SpringHill Suites FlagstaffResponded 21 March 2018

Thank you for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed your time with us. We will make sure to share your feedback with the team. We look forward to seeing you next time your...More

Reviewed 5 March 2018

Went to Flagstaff for a day trip, but ended up getting a last minute hotel room here for the night. The staff went above and beyond to help us out and provided toothbrushes, toothpaste, makeup wipes, razors, shaving cream, combs. There is a Walmart right...More

Thank blueighty2
Response from Hilliary R, General Manager at SpringHill Suites FlagstaffResponded 5 March 2018

Thank you for taking time to review your recent stay. We appreciate your feedback and are happy to hear that our hotel provided the amenities that you were looking for. We hope that you will visit us again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$110 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
#10 Romantic Hotel in Flagstaff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
#10 Romantic Hotel in Flagstaff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (139)
Room & Suite (70)
Dining (14)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Abate1
26 January 2017|
Answer
Response from Hilliary R | Property representative |
Yes, every room has a pull-out sofa.
1
Vote
Abate1
26 January 2017|
Answer
Response from Hilliary R | Property representative |
No, there are no rollaway beds.
0
Votes
Becka E
23 December 2016|
AnswerShow all 4 answers
Response from AsylumResident | Reviewed this property |
Sorry, can't say. Don't have any pets. Otherwise, a real nice hotel. Call them and see what their policy is.
0
Votes
Room Tips
"Conveniently located near I-17 and I-40. Offers free breakfast."
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"All rooms probably about equal."
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"Stay away!!!"
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"Try to avoid areas being painted."
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