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SpringHill Suites Flagstaff

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SpringHill Suites Flagstaff
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692 Reviews from our TripAdvisor Community

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Showing 660: English reviews
Hagerstown, MD
Reviewed 11 December 2015

This hotel has fantastic front desk and breakfast staff. They are friendly and efficient. The breakfast area was immaculate and completely stocked; actually one of the best I have seen in my travels. The room was a maintenance nightmare. I was on the fifth floor and a summary of the items in the room that needed attention are: sticky drink...

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Helpful?
1Thank diverdude2
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your recent stay with us. I'm glad that our staff offered you great guest service. It does sound like we fell short in other areas of the hotel. We will get your comments to the correct departments to make sure that this was an isolated incident. We hope that you will come...

golden, CO
Reviewed 23 November 2015 via mobile

Stayed for one night with hubby. I am a gold member and the room they gave me-on 5th floor was not too wonderful. Mold in shower, broken reading light, stains on carpet( pull the squares up), stains on furniture, molding behind desk area cracked and broken, dust on lamp bases... If this is what a gold member gets, I 'd...

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Helpful?
1Thank lovetoeatout25
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We wil get these issues to the appropriate team members to have them corrected. We hope to see you again next time...

Pflugerville, Texas
Reviewed 9 November 2015 via mobile

The number one thing about this hotel is its customer service. The entire staff goes above and beyond in making sure your needs are accommodated. They will go out of their way to ensure that you need everything to make your stay enjoyable. A special kudos to Brooke and Safir who really made our family feel at home. The rooms...

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Helpful?
1Thank genie50218
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thanks for taking the time to review your recent stay wth us and for the outstanding review. Our number one priority is guest service! We hope to see you next time you are in Flagstaff.

Reviewed 6 November 2015

The hotel property itself is ok. Clean and does the job. What makes this place awesome is the staff. The hotel manager Safir was very friendly, enthiusastic and had a great overall positive attitude. You can tell he is the type of guy that will put his 110% positive attitude into anything he does in life. Not just while at...

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Helpful?
1Thank Donald L
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

We appreciate you taking the time to review your current stay with us. We are happy to hear that we were able to provide you with the level of guest service that you deserve. We look forward to seeing you on any future trips to Flagstaff.

Taos, New Mexico
Reviewed 3 November 2015

I'm here in Flagstaff for training and staying here and I love the room! I was a bit disappointed that the hotel does not have a hot tub but...Safir the front desk agent offered the sister hotel where I would be able to use the hot tub. He is the sweetest hotel front desk agent as he heard me sniffling...

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Helpful?
2Thank Macrina P
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us. We are ver pleased to hear that Safir took good care of you during your stay. Guest service is our number one priority! We hope that you will stay with us again next time you are in Flagstaff.

Prescott, Arizona
Reviewed 2 November 2015

So this hotel is noteworthy in that it includes the most egregious example of bean counters run amuck that I have ever seen at a hotel. THE ROOM REFRIGERATOR HAS A THREE HOUR TIMER!! That's right, if you put dinner leftovers (or whatever) in the fridge you better be ready to wake up every 3 hours and reset the timer....

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Helpful?
1Thank Richard_PF_59
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your recent stay with us. We do apologize that you had a bad experience with one of our refridgerators. We will make sure that we have our maintenance department look into this to make sure that this was an isolated incident.

Chennai
Reviewed 2 November 2015 via mobile

Nice hotel, great rooms and service. The rooms look pretty new and clean, well maintained. This is a good Springhill option if you are looking for a Marriott in Flagstaff. Good complimentary breakfast, pretty decent spread. Staff are nice and courteous. Would recommend this hotel.

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1Thank DLEE2107
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your recent stay with us. We are happy to hear that you had a pleasant stay. We hope to see you again soon.

Reviewed 28 October 2015 via mobile

We checked in around 5:30pm. The desk attendant was quick and friendly. The manager was there greeting guests as they came into hotel. There was a small snack area in the lobby as well as a touch screen TV set up to help guests find various attractions from food to museums. The whole hotel was rather contemporary in color and...

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Helpful?
1Thank 100DMS
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your recent stay with us. We truly appreciate your feedback as well as your business. We are sorry to hear that you didn't enjoy the breakfast. We are glad that our staff did provide you with top notch guest service. We hope that you will visit us again next time you are...

Lincoln, Nebraska
Reviewed 24 October 2015

I was just passing through Flagstaff on my way between locations and found a wonderful spot at this hotel. The employees working up front were extremely welcoming and friendly. Probably some of the nicest employees i've seen at a hotel. The rooms were decorated and laid out in a very trendy, modern style that I love. The bed was very...

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Helpful?
1Thank Sara S
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thanks for taking time to revew your recent stay with us. We always enjoying hearing when a guest is delighted with their stay. We hope that you stay with us again when your travels bring you back to Flagstaff!

Sun City West, Arizona
Reviewed 22 October 2015

The location is quiet, safe and free of noise from trains and highway. The room was well-designed and comfortable. The recently redecorated lobby has a variety of seating options and an open feel. The breakfast was typical and lousy. My husband and I have stayed here several times over the last ten years; this is our favorite hotel/motel in Flagstaff....

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1Thank LynnCactusWren
Hilliary R, General Manager at SpringHill Suites Flagstaff, responded to this review

Thank you for taking the time to review your stay with us. We are glad to hear that you enjoyed your time with us and in Flagstaff. We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the crossroads of I-17 and I-40, the hotel is steps away from many restaurants and shopping areas. Relax around the swimming pool or soak up the magnificent views of the San Francisco Peaks. Whether traveling on business or pleasure our hotel is just minutes away from local restaurants, shopping and historic downtown Flagstaff.In addition to our centralized location and our dedicated staff, you will appreciate our spacious studio suites with either a king bed or two queen beds. Additional amenities include: sofa bed, mini-fridge, microwave, in-room coffee service, a large well-lit desk, daily complimentary hot breakfast buffet, 24 hour fitness room, complimentary internet access, and much more. ... more   less 

Additional Information about SpringHill Suites Flagstaff

Address: 2455 Beulah Blvd, Flagstaff, AZ 86001
Region: United States > Arizona > Flagstaff
Price Range: $217 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Flagstaff 3*
Number of rooms: 112
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Also Known As:
Springhill Suites Flagstaff Hotel Flagstaff
Hotel Style:
#6 Business Hotel in Flagstaff
#7 Family Hotel in Flagstaff
#10 Romantic Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Flagstaff staff and other travellers.
8 questions
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Questions? Get answers from SpringHill Suites Flagstaff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side has rooms with a view of the mountains.”
ActiveTraveler411, 28 Feb 2017 | Read review
“They left 2 sets of earplugs because of construction. Construction is in the back a lot close to finishing.”
okdudee, 5 Jan 2017 | Read review
“Go elsewhere”
IamMe, 3 Nov 2016 | Read review
“Rooms facing the front are quieter as long as Univ. of AZ construction is underway; our room 514 was good.”
  • Shows our original room and final room
  • Coffee pot, refrigerator and microwave
  • Restful Living Room and Work Desk
  • Bathroom sink outside of toilet/shower area
  • Two Queen Beds with Light over each bed.
JerryH9905, 2 Nov 2016 | Read review
“Sofa bed wasn't comfortable. ”
216eyalt, 27 Oct 2016 | Read review
5 of 5