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Loved the room, loved the people!! The room was clean with everything I needed. The restaurant was an added benefit being so close to the rooms and the food is great. I was able to have my two dogs with me without any problems, which...More
Thank Penny R
Response from Cd B, Manager at Western Hills MotelResponded 2 weeks ago
If I had seen review before about ‘party’ in the car park and the married couple putting suitcases by their door to make them feel safe, o wouldn’t have looked at the sign let alone stayed here. I’m currently at the hotel with my two...More
Response from Cd B, Guest Relations Manager at Western Hills MotelResponded 3 weeks ago
We are so sorry you felt scared in your room, perhaps if you would have contacted the front desk instead of writing the review we could have helped. You note that in the room next to you that there was an old man with...More
We were traveling on Route 66 and enjoy staying in the old neon motor court hotels. This one needs some attention. My husband was eaten up by bedbugs here. Some lights in the room did not work and the hair dryer was broken. The host...More
Response from chase b, Guest Relations Manager at Western Hills MotelResponded 6 November 2017
We are so sorry that you had a bad experience during your stay. It is unfortunate that you did not advise us of these issues during your stay so we could have addressed them at the time or offered you another room.
Since you did...More
My girlfriend and I stayed here for just a night as we were driving through along Highway 66 and couldn't have been more pleased. The room was simple but clean and the wifi worked great. The owner at the desk was very courteous and helpful...More
Response from chase b, Manager at Western Hills MotelResponded 28 May 2017
I stayed here for 3 days to visit my daughter who is at NAU. I arrived the last Saturday of April and was greeted with snow flurries. This hotel is walking distance to downtown and a few minutes drive to the mall. It was a...More
1 Thank Claudia G
Response from chase b, Manager at Western Hills MotelResponded 7 May 2017
We are happy you enjoyed your visit and er hope to see you again soon.