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Embassy Suites by Hilton Flagstaff

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Traveller (123)
Room & Suite (87)
Dining (8)
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Overview
  • Excellent47%
  • Very good27%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Flagstaff
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Flagstaff
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,593)
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Traveller rating
695
421
249
122
71
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695
421
249
122
71
Show reviews that mention
All reviewsmade to order breakfastevening receptiongrand canyonstarbucks coffeefree happy hourliving roomcomplimentary breakfastfree drinksnau campusbreakfast was excellentfront desk staffbeds were comfortableyogurtroad tripwilliesofasnow
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1 - 5 of 1,558 reviews
Reviewed yesterday

As a honors member I always try to stay at a Hilton property. I was using my points for this stay and since this hotel was minimum points and complimentary breakfast and happy hour I jumped at it. Easy access off interstate made it very...More

Review collected in partnership with Embassy Suites Hotels
Thank garysl2016
Hotel's Favourite
Reviewed 1 February 2018

We love staying at this Embassy Suites when we are in Flagstaff. The staff are always friendly. This time we stayed for two nights. Our room was clean, spacious, and comfortable, with all of the amenities we needed- fridge, microwave, sofa bed. They offer a...More

Thank christine n
Reviewed 1 week ago

Great place to stay while in this area, I would love to return with my family on vacation sontheyvcan enjoy the outdoors this place has to offer.I came here on a business trip so I disimy know the area very well but the staff gave...More

Review collected in partnership with Embassy Suites Hotels
Thank ndominguezlocal698
Reviewed 1 week ago via mobile

This establishment really just needs the rooms updated. The lobby and the dining area was fine and the breakfast was really good- phenomenal omelets with home fries! The staff was very accommodating morning and night. Any time we had an issue it was taken care...More

1  Thank mommapitt
Response from Glenn M, General Manager at Embassy Suites by Hilton FlagstaffResponded 1 week ago

mommapitt, Thank you for the review. I am glad to hear that you enjoyed our amazing staff and fabulous breakfast. I am sorry to hear that you didn't like our rooms.

Reviewed 1 week ago

This was simply my worst experience in a hotel ever. I will never ever patronize the Embassy suites brand again due to the incredibly poor service and behavior of the management and staff in Flagstaff. Below is my letter to Hilton, their parent company: I...More

1  Thank dfx2018
Response from Glenn M, General Manager at Embassy Suites by Hilton FlagstaffResponded 1 week ago

dfx2018, Thank you for the review. I find that most reviewers try to be honest and accurate in their reviews. Unfortunately, that is not the case here. When a guest has a complaint, and informs us about the complaint, we do apologize and do whatever...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$138 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Flagstaff
#7 Romantic Hotel in Flagstaff
#9 Family Hotel in Flagstaff
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (87)
Dining (8)
Pool & Beach (3)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
iansiddall7
19 August 2017|
AnswerShow all 10 answers
Response from Jerry L | Reviewed this property |
I found the staff to be very good at answering questions so email them to find out what is available transportation wise as it may vary from season to season. I would not walk from the train with baggage at that time of the... More
2
Votes
JadeZora
9 August 2017|
AnswerShow all 3 answers
Response from Dianna S | Reviewed this property |
pool towels are always provided. And you can take them up to your room after swimming.
2
Votes
Dana N
18 October 2016|
AnswerShow all 2 answers
Response from VictoriasTraveling | Reviewed this property |
I am not sure but most places are accommodating do to the local competition. Sorry I could not answer your question.
0
Votes
Room Tips
"Avoid this hotel"
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"People constantly walking near windows on first floor."
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"Rooms on backside away from road and near quiet dorms of campus."
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"2nd Floor."
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