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Rodeway Inn & Suites

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233 Reviews from our TripAdvisor Community

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Showing 189: English reviews
Reviewed 30 September 2016

We found the hotel to be clean and comfortable enough, so I am a little surprised by all of the negative reviews as we found it to be a friendly place. The breakfast was limited but aside from that we had a good experience here.

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Helpful?
Thank revelvia
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Dear evelvia, Thank you for taking the time to let us know how you enjoyed your stay with us! We are so glad to know that you enjoyed your stay as well as our breakfast and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We do hope to see you again soon...

Rome, Italy
Reviewed 8 September 2016 via mobile

We booked here some days before based on photographs uploaded by rodeway inn. As soon as we arrived we realized that the photos were photoshopped heavily!!!! The offensive odor started tickling our nostrils since the moment we got in the reception to effect the check in. On the way to the room the corridor was superdirty,old and smelly,like never maintained....

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Helpful?
Thank Giuliana12345
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Dear Giuliana12345, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to...

Riverside, California
Reviewed 31 August 2016

I stayed here with a friend for one night on my way through the area. Room prices in Flagstaff seemed to be generally more expensive than average and this Rodeway, while not what I would call cheap, was on the more reasonable end of the scale compared to what was generally available at the time I was there. Staff were...

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Helpful?
Thank GrayBeard001
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Pittsburg, California
Reviewed 23 July 2016 via mobile

We stayed for one night while visiting the Grand Canyon. It was nasty and old. We payed $143.00 for the night. They are at Liberty to charge whatever they want as is near the a tourist attraction. The bathtub was dirty, the carpets were wet and not vacuumed. Will never stay here again.

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Helpful?
Thank Nora F
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you for taking the time to complete our survey and share your experience! We strive to ensure that our atmosphere does not equate to a lower standard of cleanliness. We make it a point to ensure that your room smells fresh and is perfectly clean upon arrival and will never translate to a lesser quality of room and service....

Corrales, New Mexico
Reviewed 19 July 2016

Absolute dump. Asked for handicap room and got a room with a tub, 29 inch doorway would not accomodate a wheel chair. Carpet in hall dirty, electric plug in room near sink so loose that shaver plug continually fell out. TV worked intermittently, thermostat was questionable. Housekeeping supervisor walked into a room occupied by two 17 year old girls unanounced,...

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1Thank Mickey6448
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this...

Reviewed 18 July 2016 via mobile

It was a good choice to stay here instead of going to Sedona and paying twice as much. The place is nice, stands on crossroads to all nearby attractions (including Sedona road 89A). A nice pool, free pool towels, a hot tub open till 10 pm, a gas station right next to the place. Our room faced the busy highway,...

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Helpful?
Thank Anna S
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are very happy to learn that your stay was so peaceful, and we hope to see...

Melbourne, Australia
Reviewed 18 July 2016

My notes I took down on this property was that it had; large, clean rooms; very comfortable bed; old but very well kept; the room had a bar fridge & microwave; friendly helpful staff; backed onto main road but there was very little noise; no coffee/tea making facilities but there was 24hr access in the foyer;and the continental breakfast was...

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Helpful?
Thank Donna L
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

Dardenne Prairie, Missouri
Reviewed 14 July 2016

I was helping a family member move by driving a U-Haul truck, pulling a car from St Louis to Orange County, CA. I was aggressive with my time making the trip in three days / two nights. The first night I slept in the truck, but needed a place to stay the second night -- just to get some sleep...

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Helpful?
Thank TKB71
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Wellington, New Zealand
Reviewed 19 June 2016

We chose to stay here because of the proximity to other places we wanted to visit. The room was comfy and the bathroom a good size. The location although well situated to routes we need to take to other attractions (Grand Canyon etc) was well removed from the old town of Flagstaff and decent food options, shops and facilities.The price...

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Helpful?
Thank kiwi_choccie_11
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our staff and breakfast options. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality...

Arizona
Reviewed 15 June 2016

We stayed based on the 4 1/2 stars given to this hotel. Does NOT deserve 4 1/2 stars! Barely average hotel. All the outside doors are broke and don't lock. Not very secure. They do have cameras. The inside is dingy and carpets were stained. Shower was a stand up with no ledge, so water went all over bathroom floor....

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Helpful?
Thank kf7ez
GMFlagstaff, Guest Relations Manager at Rodeway Inn & Suites, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Rodeway Inn & Suites

Address: 2285 E Butler Ave, Flagstaff, AZ 86004-6015 (Formerly Flagstaff Inn)
Region: United States > Arizona > Flagstaff
Price Range: $88 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Rodeway Inn & Suites 2*
Number of rooms: 100
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Also Known As:
Rodeway Inn Flagstaff
Flagstaff Rodeway Inn
Hotel Style:
#15 Business Hotel in Flagstaff
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Questions & Answers

Here's what travellers have asked, with answers from Rodeway Inn & Suites staff and other travellers.
2 questions
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over a year ago
Phoenix, Arizona
over a year ago

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Questions? Get answers from Rodeway Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that is either on the second floor or doesn't face the parking lot on the first floor if possible as it was quite noisy at night.”
 of 5 bubbles 58stevek, 27 Mar 2017 | Read review
“Choose the rooms with mountain view”
 of 5 bubbles DiveshV, 16 Feb 2017 | Read review
“Very noisy close to highway”
 of 5 bubbles kf7ez, 14 Jun 2016 | Read review
“Ask for room on pool side. Upstairs with balcony, or ground floor with patio.”
 of 5 bubbles 351aileenb, 4 May 2016 | Read review
“May want to get a room away from I-40”
 of 5 bubbles AnthonyM903, 4 Apr 2016 | Read review
5 of 5