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Hilton Garden Inn Flagstaff

1,224 reviews
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Traveller (96)
Room & Suite (47)
Dining (17)
Overview
  • Excellent54%
  • Very good32%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(153 reviews)
“grand canyon”(163 reviews)
“breakfast buffet”(35 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Flagstaff
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,224)Write a Review
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Traveller rating
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607
370
134
32
15
Show reviews that mention
All reviewsfront deskgrand canyonbreakfast buffetroom was cleanindoor poolconvenient locationgreat staystay there againstaff was very friendly and helpfulnice roomsfridge and microwaveeasy accesscoffee makerroad tripparking lotwaffleshgi
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11 - 15 of 1,158 reviews
Reviewed 13 December 2017

The room was clean but the bed was so sunken in on one side that I couldn't get comfortable all night and had a kink in my neck the whole next day. It really was bad I even took pictures. Would not exMore

Review collected in partnership with Hilton Garden Inn
Thank 521reannab
Response from HiltonFlagstaffAZ, General Manager at Hilton Garden Inn FlagstaffResponded 14 December 2017

Thanks for taking the time to let us know about your experience. Sorry to hear about your uncomfortable nights sleep. Next time do not hesitate to call the front desk and let them know. We will make it right, Guaranteed! Again thanks for your feedback....More

Reviewed 29 November 2017

This hotel is defined by its exceptional staff who went out of their way at every turn to insure our needs were met. The hotel is perfectly located a block off the interstate near other businesses including gas stations, restaurants, and shops. It was a...More

Review collected in partnership with Hilton Garden Inn
Thank ProfessorDana2011
Response from HiltonFlagstaffAZ, General Manager at Hilton Garden Inn FlagstaffResponded 1 December 2017

Thanks for the excellent review! We truly appreciate it! I'm happy to hear you found our staff as well as our location to your liking. We look forward to welcoming you back soon. Thanks, Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Reviewed 29 November 2017

Clean, friendly, and accessible. Buffet breakfast one of the best and their kitchen staff very friendly and hospitable! The pool is tiny and gets crowded with one or two family with kids. It is close to everything near Flagstaff, and the price is right!

Review collected in partnership with Hilton Garden Inn
Thank nancylL1708KA
Response from HiltonFlagstaffAZ, General Manager at Hilton Garden Inn FlagstaffResponded 1 December 2017

Thanks for the excellent review! We truly appreciate all your kind words as well as your business. We look forward to welcoming you back soon. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

Reviewed 26 November 2017

Hotel is much older than some others nearby. Room walls are extremely thin as u can hear everything on either side of you. Rooms were clean. Fresh cookies in the afternoon but I wouldn’t stay here again for the price it’s not worth it.More

Review collected in partnership with Hilton Garden Inn
Thank V7829XOtracys
Response from HiltonFlagstaffAZ, General Manager at Hilton Garden Inn FlagstaffResponded 28 November 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our...More

Reviewed 26 November 2017

We stayed here one night on our way from Las Vegas to the Grand Canyon, and enjoyed the hotel and location very much. It's a bit tricky to find because it sits on a hill top not readily visible from the main street that accesses...More

Thank mhkay
Response from HiltonFlagstaffAZ, General Manager at Hilton Garden Inn FlagstaffResponded 28 November 2017

Thanks for the excellent review! We truly appreciate all your kind words about our hotel. We look forward to welcoming you back soon. Toby Gladden General Manager Hilton Garden Inn-Flagstaff

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Flagstaff
#1 Green Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Flagstaff
#1 Green Hotel in Flagstaff
#4 Family Hotel in Flagstaff
#5 Romantic Hotel in Flagstaff
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (96)
Room & Suite (47)
Dining (17)
Pool & Beach (2)
Hotel & Grounds (53)
Bathroom (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Nellie A
19 January 2018|
Answer
Response from Marcus W | Property representative |
Our hotel is roughly a 7 minute drive from the airport, and we do offer a complimentary shuttle from 9am-9pm by request only. If you call the hotel directly, we would be happy to schedule a shuttle pick up for you if needed... More
0
Votes
Jason C
26 March 2017|
Answer
Response from HiltonFlagstaffAZ | Property representative |
We are holding be done around the first week or so of May.
0
Votes
Room Tips
"You get what you pay for so don't skimp"
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"Rooms towards the back not facing the street are probably best"
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"Best rooms and quiet at night!"
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"Rooms 320-324...upper floor, not facing Milton"
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