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The Westin Buffalo

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Traveller (121)
Room & Suite (54)
Dining (8)
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Overview
  • Excellent84%
  • Very good13%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“heavenly bed”(6 reviews)
“workout clothes”(3 reviews)
“rain head”(3 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from The Westin Buffalo
Special Offer: Book Early and Save
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Special Offer: Book Early and Save
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (108)
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Traveller rating
84
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84
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All reviewsheavenly bedworkout clothesrain headhotel is beautifulstone workwood tonesfurniture piecesbusiness visitfirst thing you noticefitness studiofront deskbig tvwhite tunafree weightsblackout curtainswalk in showerhotel downtown
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1 - 5 of 103 reviews
Reviewed 3 weeks ago via mobile

We stayed at Westin Buffalo for the easter long weekend. It was a cold, windy and rainy weekend that’s why we stayed indoors most of the time. The hotel is only about a year old and it’s kept spotless. It would have been better if...More

Thank JRB0106
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 3 days ago

Dear JRB0106 Thank you so much for taking the time to write such a comprehensive review surrounding your stay with us. A review like yours is exactly the type of review that benefits the TripAdvisor community and allows members to make a real assessment about...More

Hotel's Favourite
Reviewed 15 November 2017

..stay here. Westin Buffalo was the perfect home away from home during a 4 night work trip. Hotel is clean, rooms are sizable and well outfitted, bath amenities luxurious as always with the famous white tea scent. Heavenly bed is just that..heavenly. Staff was eager...More

Thank Lauren W
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 16 November 2017

Dear Lauren W- Thank you for taking time to write such a comprehensive review surrounding your stay at our hotel. It's nice to hear from a road warrior that searches out the opportunities and benefits a hotel like ours has to offer. Love that you...More

Reviewed 3 weeks ago

I travel to Buffalo a lot for work and have had some pretty sad experiences at hotels in the area. So, when I saw The Westin pop up, I was excited. From the time I entered the hotel, I was treated like a star. The...More

Thank rpgist
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 3 days ago

Dear rpgist - Thank you for writing such a detailed review surrounding our recent visit. It is our goal to exceed our guests expectations and to provide the special touches that make your stay memorable. We have shared your review with our team to ensure...More

Reviewed 21 March 2018 via mobile

Spent a weekend here with some friends. Property is fresh and if not new, it at least feels that way. The lobby and restaurant are both really nice - I wanted Jake’s to be open on Saturday. Neighborhood is great with a ton of bars...More

Thank Diiiiiiccccckkkkk
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 3 weeks ago

Dear rky5000 - Than you for taking time to write your review. and a special thank you for the shoutout to Mitch. I will make sure he hears about your review. I have shared your feedback about increased communication with the appropriate team members and...More

Reviewed 18 March 2018 via mobile

As world travelers, we have been fortunate to stay at some amazing hotels. This rivals many in the upper echelon range. The rooms are well appointed and decorated on trend, but what makes this stand out is the staff. Truly, they have been hand picked...More

Thank briarhill164
Response from John E, Guest Relations Manager at The Westin BuffaloResponded 21 March 2018

Dear briarhill164 - Thank you so much for your kind words and positive feedback. It means so much to all of us to hear comments about our team's attitude to serve. It is our goal to exceed our guest's expectation with every opportunity. Please come...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$187 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$187 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (121)
Room & Suite (54)
Dining (8)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
rlynn m
2 October 2017|
AnswerShow all 5 answers
Response from Richard H | Reviewed this property |
I am not from that area, but when I was booking my conference, The Marriott on the Harbor side was suppose to be excellent. Years ago I held an event at the Hyatt Regency. That was in downtown too. But the Westin is... More
0
Votes
Anita M
27 July 2017|
AnswerShow all 3 answers
Response from davidcT9638AW | Reviewed this property |
Not sure . I would call the hotel and ask them
0
Votes
Zitamarina R
1 May 2017|
AnswerShow all 4 answers
Response from Cinful65 | Reviewed this property |
They had a shuttle when we were there and it did not cost anything.
1
Vote
Room Tips
"Junior Suite has plenty of room for a family with a kitchen and dining table"
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"The rooms are all excellent"
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"There are better, cheaper options in same area"
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"I would suggest going to the highest floor available to eek out the best city views."
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