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The Mansion on Delaware Avenue

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The Mansion on Delaware Avenue
The Mansion on Delaware Avenue
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462 Reviews from our TripAdvisor Community

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Buffalo, NY
Reviewed 2 weeks ago via mobile

We celebrated our 4 year Anniversary with a 1 night stay on January 22. The Mansion is beautiful in a Classic and Historic way. We booked a classic room on a travel site, but when we checked in we were happy to see that somehow we had been upgraded to a premium grand room. The room was clean, had high...

1Thank Rach72906
Buffalo, New York
Reviewed 4 weeks ago

We are normally an $80 a night or less - traveler. I decided to splurge for my wife's birthday and booked two nights at The Mansion. I cannot begin to tell you how amazing the restored 1860 facility is nor how friendly and helpful the staff were, especially Michael and Jennifer. It is a 24 hour butler attended facility, and...

Thank RobM682
Toronto, Canada
Reviewed 16 March 2017

Very good service here. We were greeted with Michael at the front desk, who was so friendly and helpful. The room was not huge but it was comfortable. We could hear people outside our room through the door, although it wasn't a huge concern. There is a parking lot across the street, and a couple of restaurants within walking distance....

Thank isabellaaaxu
Tampa, Florida
Reviewed 9 March 2017

My husband and I stayed here for two nights in February 2017. We booked the fireplace premium grand room. It was a nice room. The staff upon arrival were friendly. We were early, so they kept our bags at the front desk for us so that we could go wander the area. We found the area to be nice, unlike...

Thank JennyJ6304
Buffalo, New York
Reviewed 8 March 2017

Every time we stayed at the historic Mansion on Delaware in the past few years it was always a great experience. We realized that it had been a few years since we had been there so we decided it was time to go again. They have not lost any of their high standards of cleanliness and customer service. Our stay...

Thank ejohnson134
Reviewed 27 February 2017

This historic mansion offered charm and service that exceeded our expectations. Upon arrival we were greeted by a friendly butler that showed us to the reception area. After checking in we had a guided tour around the property and was escorted to our room. The room was exquisite. Enormous doorways and ceilings and was extremely clean. The rooms were quiet...

Thank ejclouden
Reviewed 16 February 2017 via mobile

Mansion on Delaware Ave was amazing!The staffing there provided all information and showed us our room! There was complimentary chocolate covered fresh fruit awaiting us. The view was beautiful, bed comfortable and we were able to control the temperature of our room! The bathroom was huge and the shower/tub was great; shower head and 2 jets on side of wall...

Thank elizabeth w
Reviewed 15 February 2017

I am back. Around the town transportation and great food reminded me what I've missed. After trying newly opened facilities, I have returned to my roots. A beautiful, peaceful and authentic architecture. Thank you Butlers-

Thank Dennis M
Burlington, Canada
Reviewed 27 January 2017 via mobile

I very much anticipated my stay here for an overnight Theater getaway. The building is a gem in downtown Buffalo. Service was good for check in. Our room was a bit underwhelming. The carpet has some ridges in it from wear and the ceiling was stained. The bathroom looking a bit tired. Breakfast was a lovely spread but as a...

Thank Merri F
Washington DC, District of Columbia
Reviewed 22 January 2017

The Mansion has seriously deteriorated--the facilities are worn and the staff is barely attentive. Have stayed there multiple times over the years and always enjoyed my experience but over New Year's weekend not so much! Had an expensive heirloom necklace stolen from my room -- and not even an apology or offer to help from management. Other observations--mostly negative unfortunately:...

1Thank JoanneDorval
Geno_Principe, General Manager at The Mansion on Delaware Avenue, responded to this review

Thank you for your review Ms. Dorval, I am sorry to hear that your recent stay with us was not to your liking. We always appreciate constructive criticism so that we may always continue improving. In regards to your comments, we were able to move you to the largest room in the Classic Room category due to your request for...

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  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Buffalo's first and only AAA Four Diamond hotel provides a cosmopolitan, European hotel experience with value added complimentary amenities such as valet parking, breakfast, afternoon cocktails, downtown Land Rover transportation, free wireless and/or hi-speed internet and more. Guestrooms receive equivalent deluxe services and amenities, with size and architectural detail distinguishing each room type. ... more   less 

Additional Information about The Mansion on Delaware Avenue

Address: 414 Delaware Ave, Delaware & Edward Street, Buffalo, NY 14202-1604
Region: United States > New York > Buffalo
Price Range: $281 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mansion on Delaware Avenue 4*
Number of rooms: 28
Reservation Options:
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Also Known As:
The Mansion On Delaware Avenue Hotel Buffalo
Mansion On Delaware Avenue Buffalo
Hotel Style:
#1 Romantic Hotel in Buffalo
#4 Business Hotel in Buffalo
#6 Family Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from The Mansion on Delaware Avenue staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“WE have had three different rooms awn three separate stays and all were very nice.”
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