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Embassy Suites by Hilton Buffalo

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1,124 Reviews from our TripAdvisor Community

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Showing 1,105: English reviews
Hamburg, New York
Reviewed 15 February 2016

We visited this hotel on Valentines Day, the entire staff is very professional. From the moment for park your vehicle at the valet station you understand your business matters. Check in was easy, our room was very clean. The beds are very comfortable. A great feature was the Managers Reception at night, it allowed you to have a few drinks...

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Helpful?
Thank Warren R
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Afternoon Warren R, Thank you for your kind words about your recent Valentine’s Day stay. We are proud to have a great team and amenities that every guest can enjoy. Thank you for sharing your concern with the sound proofing, that is something we will look into. Thank you for your business. We hope to see you again.

Buffalo, United States
Reviewed 11 February 2016

We took our kids on an overnight at the Embassy Suite as a little winter "vacation". The kids loved the pool and the staff of the hotel was very helpful and accommodating. WONDERFUL complimentary evening reception and breafast. We will definitely stay here again.

Review collected in partnership with Embassy Suites Hotels
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Thank Laurie N
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Morning Laurie N, We are so glad to hear that you had a wonderful experience on your overnight winter vacation. We truly value your business and we Thank you for taking the time to share that experience hear on Trip Advisor. See you soon!

Cambridge, Canada
Reviewed 9 February 2016 via mobile

Although our stay was brief it was comfortable. The room was clean and a good size. Unfortunately our kids slept on the pull out sofa which was located right beside the heating unit that sounded like a train was going by their heads every time the heat came on. Eventually we had to turn the heat off to have peace...

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Thank LGregory3
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Morning LGregory3, Thank you for taking the time to share your experience here on Trip Advisor. I am glad to hear your stay was comfortable and am truly sorry for the noise your kids experienced while on the pullout. We are working on a sounding solution for this. Thank you for your business.

Indianapolis, Indiana
Reviewed 6 February 2016

We stayed in a suite while visiting family, and were very impressed with the hotel! Lovely rooms and we had an excellent suite. We enjoyed the cocktail hour and were sad that we missed breakfast, as that looked good as well.

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Thank BlueHorizon7
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Thank you BlueHorizon7, Thank you for your kind words on your stay at our hotel. I too, am sad that you missed breakfast. I hope that when you come back, you stay with us so you can have that amazing complimentary breakfast.

Richmond, Virginia
Reviewed 4 February 2016 via mobile

Hotel remains immaculate, but the service has suffered. Checked-in as an Hilton Honors member only to find out I've missed happy hour, airport shuttle, and complimentary breakfast...no advantage being a HH member. Front desk was unoccupied as I left this morning.

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Thank M B
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Afternoon M B, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve...

Rochester, New York
Reviewed 3 February 2016

we were in town for a cheerleading competition, the hotel was very close to the venue - within walking distance. The rooms were clean, the exercise facility had enough equipment to accommodate many cheerleaders. the food was good.

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Thank TiffanyTibb
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Moring TiffanyTibb, Congratulations on making it hear for the tournament. Thank you for your kind words about the food and the cleanliness of your room. Thank you for choosing to stay with us.

Toronto
Reviewed 1 February 2016

We stayed for just the night, and would definitely return. The hotel is easy to find, and the staff were very friendly and professional. Valet parking starts the stay off on the right foot Hotel lobby features a bar and has a nice overall ambiance. The elevators require a keycard to access each floor which is a nice safety feature....

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Thank Mark_n_Dale
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Afternoon Mark_n_Dale, Thank you so much for taking the time to review your experience. I believe you touched upon each and every amenity we have and pointed out there function. We value ourselves on having a great team and I must say that I am pleased that we were able to deliver that service for you. We hope to...

Marietta, Georgia
Reviewed 31 January 2016

This place is the place to stay for value, location and professionalism. The rooms are big and very well-prepared. Whether you are here for business or pleasure, The Embassy Suites is your best choice.

Review collected in partnership with Embassy Suites Hotels
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Thank riffman1948
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Afternoon riffman1948, Thank you for seeing us as the best choice to stay with. We have a fantastic value and we are proud of our team that does an outstanding job. We value your business and thank you for staying with us.

Reviewed 31 January 2016 via mobile

Stayed on 5th floor 1/30/2016, while I was satisfied with my stay, the shower was not up to my expected standard for this hotel price point. Turning the shower on required an odd reach around the shower door letting your arm free to be sprayed with cold water, plus once inside it was pretty tight quarters with the safety bar...

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Thank Jason S
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Afternoon Jason S, Thank you for taking the time to post your review of our hotel, here on Trip Advisor. I apologize that we were not able to meet your expectations in some areas, and I am sorry about the design of the shower. Thank you for your business.

Montreal, Canada
Reviewed 27 January 2016

The hotel is really nice, large room with confortable bed. The whirlpool bath in the room are huge and really nice. I order room service, it was delivered fast and the food was hot, so I really enjoyed it. Complimentary Evenings and Breakfast are perfect and a big plus to this hotel. I would recommend this hotel for anyone that...

Review collected in partnership with Embassy Suites Hotels
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Thank SAJAM2012
Bob K, General Manager at Embassy Suites by Hilton Buffalo, responded to this review

Good Afternoon Sajam2012, Thank you for the recommendation on anyone staying in the area. We are the only hotel in downtown Buffalo that offer a complimentary full breakfast buffet with omelet station and complimentary drinks each evening. Thank you for your business.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Buffalo is a new property built to green construction standards in the heart of downtown Buffalo. While staying with our hotel you'll be treated to cityscape views, complimentary wireless Internet, complimentary cooked-to-order breakfast every morning and a nightly manager's reception featuring complimentary appetizers and cocktails.Each spacious 2-room suites feature separates living rooms and bedrooms. Each bed is equipped with 250-thread count Sleep Essentials™ bedding, designer furniture including a pull out sofa, plush armchairs, work desk, and ottomans, two flat-screen televisions, two telephones, a mini-fridge, wet bar, microwave and more. On-site you'll find two restaurants that offer a variety of meal options. Della Terra is a beautiful two story, glass enclosed restaurant featuring northern Italian cuisine. The Avant Beanery is our lobby espresso bar that features Starbucks® coffees and serves pre-made salads, sandwiches and pastries. We also provide room service for those who want to enjoy a delicious meal in the privacy of their room.Our hotel is also perfect for business meetings and wedding receptions. Our contemporary facilities include seven meeting rooms with a combined total of 6,034 square feet. A complimentary 24-hour business center is perfect for those last minute business needs. We are happy to help plan your business gatherings; events, weddings and we offer full catering and audio/visual support. ... more   less 

Additional Information about Embassy Suites by Hilton Buffalo

Address: 200 Delaware Avenue, Buffalo, NY 14202
Region: United States > New York > Buffalo
Price Range: $190 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Buffalo 3.5*
Number of rooms: 44
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Travelocity and Priceline so you can book your Embassy Suites by Hilton Buffalo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Buffalo Hotel Buffalo
Hotel Style:
#2 Business Hotel in Buffalo
#3 Family Hotel in Buffalo
#3 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Buffalo staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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