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Hampton Inn & Suites Buffalo Downtown

1,263 reviews
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Traveller (141)
Room & Suite (107)
Pool & Beach (15)
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Overview
  • Excellent69%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“chocolate bar”(72 reviews)
“free parking”(75 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Buffalo Downtown
Special Offer: Double Points, Every Stay
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Reviews (1,263)Write a Review
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Show reviews that mention
All reviewschocolate barrestaurants attachedfree parkinggreat hotelfree breakfastthe breakfast areagreat stayhot tubindoor poolwithin walking distancebusiness centerwould definitely stay here againbuffalo downtownniagara fallsfamily weddingroom keygreat room
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1 - 5 of 1,229 reviews
Reviewed 1 week ago

The staff at this hotel were wonderful! Everyone was so friendly and helpful! Stayed here on business and enjoyed complimentary breakfast, parking and snack for my work day. I will be staying again on all my return trips!!More

Review collected in partnership with Hampton
Thank klmiller5865
Response from Christine H, Manager at Hampton Inn & Suites Buffalo DowntownResponded 6 days ago

Thank you for taking the time to leave such a wonderful review about your recent stay at the Hampton Inn and Suites Downtown Buffalo. We are so glad you were able to enjoy the complimentary breakfast and evening "treats". The easy to use free, gated...More

Hotel's Favourite
Reviewed 18 October 2017

The staff was always positive, pleasant, and helpful.The room was comfortable and clean. The breakfast was good with fresh made waffles.The business center was easy to access and use. The hotel location was perfect for my trip. There was adequate parking. I was able to...More

Review collected in partnership with Hampton
Thank LTCBobby
Response from Christine H, Manager at Hampton Inn & Suites Buffalo DowntownResponded 19 October 2017

Thank you for your wonderful review of your recent stay at the Hampton Inn and Suites Downtown Buffalo. We appreciate all feedback and we will definitely share your comments with our entire staff. It is our goal to make sure all of our guests are...More

Reviewed 1 week ago via mobile

I just have to give a shout out to the Hampton Inn and Suites downtown Buffalo. I recently stayed this past weekend for a girl's night. The hotel itself is located in prime proximity to whatever it is you're looking for (Bars, Restaurants, etc..) It...More

Thank Cherie H
Response from Christine H, Manager at Hampton Inn & Suites Buffalo DowntownResponded 6 days ago

Thank you for your wonderful review of your recent stay at the Hampton Inn and Suites Downtown! We are so glad you enjoyed the location and the staff was so helpful and accommodating. Please come back and see us again!

Reviewed 1 week ago

Good location for events at Keybank Center, a casino or other downtown Buffalo events. The suite was great. Rooms large, bathroom large & clean. Free parking is always nice. Complementary breakfast has something for everyone.

Review collected in partnership with Hampton
Thank S928WPwilliamr
Reviewed 1 week ago

The front desk lady "Wanda" was very unprofessional, disrespectful extremely belligerent confrontational and a bit intrusive. She is not a good representation of this hotel. She was too quickly escalated and inconsiderate with regards to her behavior in front of my daughter and her friend....More

Review collected in partnership with Hampton
1  Thank noreturn2018
Response from Renee D, General Manager at Hampton Inn & Suites Buffalo DowntownResponded 1 week ago

Thank you for letting us know about your recent experience at our hotel. This is an unfortunate situation and I am sorry to hear your daughter did not enjoy her birthday. The Hampton Inn and Suites does have a very strict "no party" policy that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$150 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$150 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Buffalo
#1 Business Hotel in Buffalo
#2 Romantic Hotel in Buffalo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (141)
Room & Suite (107)
Pool & Beach (15)
Dining (7)
Amenities (43)
Business Centre & Event Rooms (1)
Questions & Answers
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jelomu
29 August 2017|
AnswerShow all 5 answers
Response from pclMassachusetts | Reviewed this property |
From what I saw, there is plenty of parking. You also need your room key to enter the parking area so you shouldn't have to worry about non guests taking up spots. This is a great hotel in a great location, enjoy your stay.
0
Votes
georgine m
31 July 2017|
Answer
Response from friskegirl26 | Reviewed this property |
They have very few smoking rooms and you will not be guaranteed a smoking room from my experience. The Best Western up the street has multiple smoking rooms and yes two bed smoking rooms....I would try there instead.
1
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Room Tips
"Don't book here they may not honor it"
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"Choose one somewhere else."
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"No complaints here, I liked that it was very quiet."
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"King suites are huge!"
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