I stayed here with my family for my sisters wedding on January 4th. I have stayed here on 2 prior occasions so I was excited to stay and have a great weekend with my family. These are the chairs we found in our room! This place is filthy and the furniture is falling apart. There…
Was there to see the buffaloo sabers hockey game at the key bank center. Location was amazing. The only thing that could of been better in the room was the pull out bed. Had a bad sleep. But overall nice clean room.
Convenient location, but the staff have no pulse or blood pressure when it comes to hospitality or customer service. Other venues in Buffalo provide much higher value and great service at the same price
We visited the hotel while attending a friend's holiday party in the apartments above floor 3. The elevator service would not come to pick us up from floor 5, so my girlfriend who had recent foot surgery had to descend 2 flights of stairs in crutches. I called the hotel desk,…
We were looking for a weekend getaway for the Holidays and thought that this old hotel would be the best place. The location is good, the lobby is very pretty and the remodel is great but it lacks hospitality and amenities. Upon check in I asked a question about public…
"ask for a room looking into the city"
"Ask for a room with a desk if you need to desk"
"Go on the website and choose one of their decorated rooms. Also....Make a reservation!!"
"Try to get a city (vs. light shaft) view!"
"We were there for dining, not sleeping"