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Holiday Inn Express & Suites Downtown Buffalo

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#11 of 22 Hotels in Buffalo
Certificate of Excellence
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Holiday Inn Express & Suites Downtown Buffalo
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637 Reviews from our TripAdvisor Community

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Showing 608: English reviews
Stoney Creek Canada
Reviewed 3 days ago NEW

A great open concept when entering this hotel, very good Reception area, the staff is very customer friendly and always helpful with directions to points of interest in Buffalo. This hotel offers a free breakfast with an amazing pancake machine (They come out really good) The city offers free trolley service in the downtown area to canalside, they let you...

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Helpful?
Thank Canadajack25
Saint Paul, Minnesota, United States
Reviewed 4 days ago NEW

This is a very nice hotel and in a good location. I was upgraded to a suite which was spacious and had two TVs, a king bed and a pull out couch. There was a nice alcove with a table and good lighting to use for applying make-up, a nice touch. Also they had added extra electric outlets by the...

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Thank bletournea
Cambridge, Canada
Reviewed 6 days ago NEW

the room was very clean, the staff is friendly, close to downtown and shea's and can grab the trolley to keybank arena, friendly and courteous and just a great place to stay. There is even a complimentary breakfast

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Thank Gary E
Reviewed 1 week ago NEW

Got this room to attend show at Shea Theater, which is right around the corner, very convenient. The room itself was very large, I found it to be clean, updated and the coffee in the room was good. The cons for the room were the delay in the television and there is no safe. The breakfast in the morning was...

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Thank Reginald H
Bowie, Maryland
Reviewed 2 weeks ago

This was my first stay at this Holiday Inn Express location. The service was very good. The morning breakfast option was a definite plus. I have to admit that on my first day, I tried the orange juice out of the machine and I did not like it. I know that I am particular and maybe it was just not...

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Helpful?
Thank Keith R
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, Thank you for sharing your recent experience with us. I am glad that you enjoyed the service that was provided and that it was an over all good stay for you. I apologize that the orange juice was not tasting right during your stay but I appreciate this feedback for future guests. Unfortunately with our hotel being...

Houston, Texas
Reviewed 3 weeks ago

This is the nicest Holiday Inn that I have been too. The rooms/suites are very spacious, comparable to the Mariott Suites at Dulles airport. The staff is very friendly and professional. While I am not a big fan of hotel breakfasts in general this one is quite decent with a pancake machine and more importantly a good selection of Greek...

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Helpful?
Thank Mark J
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, Thank you so much for reviewing our hotel! I am thrilled to know that your experience was great at our Holiday Inn Express and Suites. We take pride in our hotel and it always great to hear when a guest enjoys everything from their spacious suite to our complimentary hot buffet breakfast. We hope to have you...

Suffolk, United Kingdom
Reviewed 5 weeks ago

This was one of our best ever hotel experiences. A very warm and helpful welcome from Mario and his colleagues, clean and well appointed room; and decent breakfast in a spacious dining area. I was impressed with their pancake machine: just press the button and pancake appears after one minute. The hotel is well located on the corner of Main...

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1Thank NowlookatmeBanburys
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, 5 Stars! Thank you so much! I am ecstatic to hear that you were pleased with our Front Desk staff and I will be sure to pass along the compliment to Mario. Also I am delighted to know that your room was up to your standards as well as our complimentary hot buffet breakfast. The pancake machine...

Amityville, New York
Reviewed 28 October 2016 via mobile

The location is close to theatres, the convention center and many diverse restaurants. Like most of the downtown hotels it is advised to find public parking lots and not to park on the street. The rooms are comfortable, well appointed with Keurig coffee maker, microwave and mini fridge. The beds were comfortable with ample pillows. The free breakfast buffet has...

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Helpful?
Thank Ed M
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your recent stay with us! I am delighted to hear that you enjoyed our complimentary hot buffet buffet which does include a great variety so we are able to please all of our guests. Also I am glad that you were pleased with our rooms, which we...

Tuttle, Oklahoma
Reviewed 26 October 2016 via mobile

We booked a Queen Suite which turned out one of the beds was a pull out couch. It worked out okay for us since we have two boys(6&8) to sleep on the pull-out, but I would have made other arrangements had I known. The room was very spacious and clean. Two rooms and two televisions. The living area also had...

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Helpful?
Thank okiemama1923
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, We greatly appreciate you taking the time to share with us about your recent stay. I am truly sorry to hear that you were dissapointed in the room type. At our property we have one room type which are our King Suites, therefore all of our rooms are identical. I am sorry that the website was misleading...

Reviewed 24 October 2016 via mobile

resent visit to Buffalo and stayed two nights at this hotel. perfect location for downtown. my room was very clean and well kept. Breakfast was offered each morning free with my stay. food was ok, the room in which its served is very small and a bit cramped. I suggest using the parking garage the hotel suggest s.its only a...

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Helpful?
Thank jvmk79
Gladys W, Front Office Manager at Holiday Inn Express & Suites Downtown Buffalo, responded to this review

Dear Valued Guest, We appreciate your feedback on your recent stay with us at the Holiday Inn Express and Suites Downtown Buffalo. I am pleased to hear then you enjoyed our downtown location as well as the cleanliness of your room. Although I apologize that we could not exceed your expectations on our breakfast. We are a downtown location so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Downtown Buffalo

Address: 601 Main St, Buffalo, NY 14203-1488
Region: United States > New York > Buffalo
Price Range: $153 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Downtown Buffalo 2.5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#6 Business Hotel in Buffalo
#7 Romantic Hotel in Buffalo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Downtown Buffalo staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Downtown Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4TH Floor facing the Electric Building”
 of 5 bubbles Canadajack25, 8 Dec 2016 | Read review
“Ask for a high floor. It is in downtown and street traffic can be heard on lower floors.”
 of 5 bubbles bletournea, 7 Dec 2016 | Read review
“There is a tram that runs pretty regularly on one side. Ask for the non-tram side.”
 of 5 bubbles cbakersmith, 24 Sep 2016 | Read review
“We were up on the 5th floor.”
 of 5 bubbles 386chipl, 30 Aug 2016 | Read review
“Go somewhere else!”
  • The paint was peeling from the ceiling too.
 of 5 bubbles Christine83578, 7 Jul 2016 | Read review
5 of 5
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