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I was able to get a good rate, the staff was friendly and professional, the lobby was not great, but they are under repairs / construction, the room was small, but adequate and ventilation was good and reasonably quiet, the sink area was extremely small,...More
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 20 March 2017
Thank you for taking the time to review your most recent stay with us. Please know that I take all reviews very seriously and will work to improve on the items you noted. Please know that we have several different room types and would love...More
Oh man...I turned up at the company house after a 26 hour trip, only for the magic pass code refusing to let me in. -10c / 20f very exciting.
This has nothing to do with the Holiday Inn except for when my Uber dropped me...More
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 20 February 2017
Thank you for your review! I am thrilled to hear that we were able to assist you in an emergency situation! We hope to see you again in the future, hopefully for fun and not survival! Thank you again for your review. Happy travels!!
I was here for a 1-night business stay. Room space was good, and all staff I dealt with courteous and helpful. Breakfast was pretty reasonable. The hotel is quite close to I-15, so I found the noise levels fairly high, at all hours. A couple...More
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 6 February 2017
Thank you for your review. I am sorry to hear that we did not meet your expectations. Please know that we take all guest reviews very seriously, and will work hard to correct the problems you have experienced. I do hope that you will stay...More
The upside? The check-in staff were very pleasant and my room looked great. The downside? I could hear the guests in the room above me running across their floor/my ceiling; I could hear every time they ran their shower. The mattress in my room sagged...More
Thank Mitzi M
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 30 January 2017
Thank you for taking the time to review your stay. I am very sorry to hear that your stay was less than satisfactory. Please know that we take all reviews very seriously and will work to improve on the items you have brought to our...More
Room was clean, service was nice, bed was comfortable. No for the negatives. Bathroom was very small. No place to put things near the sink. Bathtub was super small and very little water came out. Lots of kids in hotel. I have to say the...More
Response from Kimberly S, General Manager at Holiday Inn Express American Fork - North ProvoResponded 17 January 2017
Thank you for taking the time to review your most recent stay with us. I am happy to hear that the room was clean and comfortable. I am sorry that the bathroom did not have enough space. Please know that we have several rooms types...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$90 - US$117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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