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Mainstay Hotel & Conference Center

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Mainstay Hotel & Conference Center
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591 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Springfield, Massachusetts
Reviewed 13 May 2014

We stayed at the best western over the mothers day weekend. The staff was very helpful and full of energy. We twice ate in the hotel restaurant and enjoyed good meals at a reasonable price. The room was neat and clean and very quiet. An excellent value for the money. I would recommend this hotel to my family and friends.

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Helpful?
Thank bob06201128
Haverhill, United States
Reviewed 9 May 2014

We stayed 2 nights while we went to a conference at the Hyatt on Goat Island. The Best Western was not the Hyatt but we were glad we stayed there. Great Price, Great water pressure in the shower and very comfortable beds. We paid half of what the others paid at the Hyatt. The first night was loud with voices...

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Thank Cheryl M
Brick, United States
Reviewed 1 May 2014

Not up to Best Western standards. No continental breakfast like in most Best Westerns. Restaurant breakfast food was terrible and staff was not very helpful in finding hotel amenities like ice machine which was very hard to find.

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Thank Alvin G
New York City, New York
Reviewed 30 April 2014

This is at best 2 stars. The rooms are very old decorated and basic, the bathroom wasnt the best cleaned either. The drapes were very dusty. The bed was a bit aged as well, not as comfortable. Noisy in the morning. It is across the street from the casino, and 10 minute drive to the center. The staff was friendly....

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1Thank nadro2010
Clifton Park, United States
Reviewed 29 April 2014

This hotel is a gem for an overnight or weekend. It is located just outside downtown Newport and is across the street from a casino. The hotel has a restaurant that is very good and the staff are friendly and accommodating. It has been remodeled recently so decor is nice. Staff are friendly and helpful. There is a lot to...

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2Thank Jeff M
Boston, United States
Reviewed 28 April 2014

Appears to be a group hotel - there is no sound proofing whatsoever to drown until all the revelers returning home from 1am to past 3am. Was kept awake until after 3 and had to be up early the next morning. Was not asked at checkout how my stay was - maybe they don't expect repeat customers. Would not recommend...

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1Thank Lisa N
Reviewed 23 April 2014

Mainstay provides a couple of working people a great place to GETAWAY //We use the restaurant//its a great base for visiting the area.The value of Bestwestern Mainstay enables two people a much needed break from our daily routine,if only in the off season.

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1Thank R8842IIjamess
Harrisville, United States
Reviewed 21 April 2014

Great service, great price always clean and very comforting. I have been staying at Best Western with my family since 2011 and I am continuing to book trips and stay at Best Western for consistancy in cleanliness and professionalism. Rates are amazing and locations everywhere!!

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Thank Dana R
Reviewed 17 April 2014

I stayed at this hotel for 4 days/3 nights. The rooms and hallways were clean, there were no strange smells & the desk staff was very helpful. They even got me tea bags when I told them that there were none in my room. The linen & towels were freshened every day. We stayed in a suite with a king...

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Thank Archiva
Wethersfield, Connecticut
Reviewed 16 April 2014

This is an ok place to stay if you are not planning to spend time in the hotel and all of downtown Newport is booked. There is a shuttle service, which is good. The rooms are just ok and smelled like smoke.

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Helpful?
Thank Tracy S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Only one mile from Newport, Rhode Island's historic waterfront, Mainstay Hotel and Conference Center offers convenient amenities and relaxing facilities in a great location. Across the road from Newport Grand Casino and half a mile from Newport Naval Station, we are just a few minutes drive from historic mansions, beautiful beaches, a bustling harbor and many other area attractions and activities. Our 200-room facility offers complimentary parking; seasonal shuttle service (surcharge) to downtown; ATM; fitness center; seasonal outdoor pool; self-service laundry; complimentary Wi-Fi, as well as conference and banquet facilities to host your private party or corporate event for up to 150 people. North End Steakhouse, our restaurant, is open for breakfast, lunch and dinner, from 6:30 a.m. until 9:00 p.m. Sundays to Thursdays, and until 10:00 p.m. Fridays and Saturdays, with bar service daily from 11:00 a.m. to 1:00 a.m. We offer casual, friendly dining for all tastes, with a special accent on signature steaks and great seafood featuring Steak Night Tuesdays, Rib Night Wednesdays, Seafood Thursdays with changing lunch, early bird and dinner specials. ... more   less 

Additional Information about Mainstay Hotel & Conference Center

Address: 151 Admiral Kalbfus Road, Newport, RI 02840 (Formerly Best Western)
Region: United States > Rhode Island > Newport
Price Range: $75 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Hotel & Conference Center 2.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Best Western The Mainstay Hotel Newport
Best Western Newport
Newport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Mainstay Hotel & Conference Center staff and other travellers.
10 questions
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3 months ago
3 months ago
Harrison, New Jersey
over a year ago
Waterville, Ohio

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Questions? Get answers from Mainstay Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor in the back and keep your fingers crossed, its Newport !”
 of 5 bubbles Q8409JWkevinc, 18 Nov 2016 | Read review
“When making the reservation, call to make sure you are getting one of the newly renovated rooms,”
 of 5 bubbles 306RobinB, 4 Nov 2016 | Read review
“stay away from first floor”
 of 5 bubbles cindyj145, 25 Sep 2016 | Read review
“Stay else where”
 of 5 bubbles bhtsholdings, 18 Sep 2016 | Read review
“go direct to hotels for reservations not third party.”
 of 5 bubbles jemeizner, 2 Sep 2016 | Read review
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