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The Ritz-Carlton Residences, Waikiki Beach

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Traveller (301)
Room & Suite (118)
Pool & Beach (35)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“blt”(17 reviews)
“dean and deluca”(5 reviews)
“guest relations”(6 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton Residences, Waikiki Beach
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton Residences, Waikiki Beach
Special Offer: Member Rates
Hotel packages
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Nearby Hotels
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Reviews (406)
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267 results
Traveller rating
232
23
5
1
6
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LanguageEnglish
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232
23
5
1
6
Show reviews that mention
All reviewsbltdean and delucaguest relationsbedroom residencedee deewasher and dryertoto toiletwaikiki beachturn down serviceluxury hotelthe sofa bedconcierge servicenew towerexcellent stayliving areaevery staff memberthe ground floor
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1 - 5 of 267 reviews
Reviewed 4 days ago via mobile

I made a reservation a couple of months ago at the Ritz Carlton Waikiki for myself and my partners vacation this coming August only to be told two months after making the reservation that there was an error in the rates and the correct price...More

2  Thank E2123DXlaurad
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded yesterday

Dear E2123DXlaurad, Thank you for your comments and feedback and my sincere apologies for the lack of service you have experienced while trying to resolve this issue. If you would call the resort directly, I would be pleased to personally assist. Kind regards, Douglas Chang...More

Reviewed 2 weeks ago via mobile

We brought our granddaughters here for vacation. The staff was the best ever. Everyone went out of their way to make you feel special. A 10 out of 10 for the entire staff. Well done. We leave wishing we had more time to spend. What...More

Thank Sandy H
Reviewed 3 weeks ago

This is my second stay at the Ritz Carlton Waikiki both for one week each. I have also stayed at 30 + Ritz properties. This property sets the standard for them all. If you are looking for a luxury condo property in Waikiki look no...More

4  Thank CRDSC
Reviewed 3 weeks ago

I was in room 1803. The view from my balcony was full on ocean! From the time I was there until I left, I experienced immaculate service. I have 0 complaints about the property, amenities, food (Dean & Deluca), or staff. My room was very...More

Thank VFPSF
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 3 weeks ago

Dear VFPSF, Thank you for the wonderful review and compliments on your experience. So happy to read that you were well taken care of by the Ladies and Gentlemen from start to finish and that you found your residence and the resort's amenities perfectly matched...More

Reviewed 4 weeks ago via mobile

I just have to write my first review on TA. My husband and I celebrated our honeymoon and are so happy we chose to stay at the Ritz!!! The property is beautiful and the service is impeccable! The staff is amazing - they truly went...More

Thank Christina A
Response from Douglas C, General Manager at The Ritz-Carlton Residences, Waikiki BeachResponded 3 weeks ago

Aloha Christina A, Congratulations on your marriage and thank you very much for choosing The Ritz-Carlton to celebrate this very special occasion. I am delighted to be the recipient of your first review and thrilled that you had such a wonderful experience as our guests....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$560 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Honolulu
#3 Top resorts Hotel in Honolulu
#3 Spa Hotel in Honolulu
#4 Luxury Hotel in Honolulu
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$560 - US$828 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Honolulu
#3 Top resorts Hotel in Honolulu
#3 Spa Hotel in Honolulu
#4 Luxury Hotel in Honolulu
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (301)
Room & Suite (118)
Pool & Beach (35)
Dining (2)
Questions & Answers
Ask a question
BFDC
5 June 2018|
AnswerShow all 3 answers
Response from VFPSF | Reviewed this property |
Hello. I booked directly through the hotel and was contacted prior to my trip for those particulars. They did a great job with honoring my requests and beyond.
0
Votes
fahad a
26 May 2018|
AnswerShow all 2 answers
Response from Mercylew | Reviewed this property |
I will add that we did not use our rental car as much as we thought we would. Its easier to Uber around.
0
Votes
fahad a
26 May 2018|
Answer
Response from Mercylew | Reviewed this property |
I don't think so. You should really just rent one at the airport.
0
Votes
Room Tips
"Ask for a room on the side of the hotel opposite the construction"
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"Every single room has an ocean view! All rooms are very spacious."
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"All rooms face the ocean"
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"Amazing service, luxury stay and great location"
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