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The Royal Hawaiian, a Luxury Collection Resort

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#17 of 84 Hotels in Honolulu
Certificate of Excellence
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3,294 Reviews from our TripAdvisor Community

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Showing 2,559: English reviews
New York City, New York
Reviewed 3 July 2014

This is one of my favorite hotels in Hawaii. it is old traditional Hawaiian elegance. We stayed here over Christmas with our kids and the property did an amazing job of making this a special time. As we arrived on Christmas eve, there were carolers in the lobby and the property was impecably decorated. They also sent up a Christmas...

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3Thank SassyTraveler999
Auckland, New Zealand
Reviewed 2 July 2014

The ambience is amazing. The image of the pink hotel at Waikiki is trully an iconic one. And it lives up to its image. This place has an atmosphere that harks back to the 1920's and 1930's and we delighted in the style. The position, of course, right on the beach at Waikiki could not be better. We loved the...

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3Thank Susanne M
Chicago, Illinois
Reviewed 1 July 2014

The Royal Hawaiian was beautiful! We stayed here in June 2014 for 5 nights during our wedding (up at Kualoa). We did not spend a whole lot of time at the property but I have to say the time we did spend there was well worth the cost. It was a great place to avoid the hustle and bustle of...

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1Thank BrittanyPR
New York
Reviewed 1 July 2014 via mobile

Despite the 3pm check-in, we had to wait until 5.30pm for our room to be available. Once room was ready, more surprises: carpet in room was soaking wet and we spent the next two days laying down towels on the floor to make room acceptable (given the only other choices made available to us - an "upgrade" to a room...

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4Thank GiEve1010
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear GiEve1010, We truly regret to learn that you experience with us was anything less than exceptional. We apologize for the extended wait for your room to be ready and we are embarrassed and disappointed that the room assigned was not properly prepared for your family. We know this was most certainly not the experience you'd hope to have with...

Thornhill, United Kingdom
Reviewed 30 June 2014

The last time we visited Oahu we were lucky enough to attend a tea dance here with live orchestra. We vowed that the next time we came to the islands we would stay at the Royal Hawaiian and that is what we did. For exactly 7 nights this June. We were given traditional leis upon arrival and fresh juice to...

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1Thank finisterre72
San Diego
Reviewed 29 June 2014

Planned to stay 5 nights and after the first night I decided to depart. This used to be an amazing hotel not that long ago. Great service, good food, good location, plush comfortable rooms. Now from the second I got the front reception the hotel was different. Front reception staff were short tempered and non-accommodating. They accused me of using...

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5Thank Lew21
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Lew21, We truly regret to learn that your recent stay with us was anything less than exceptional. We are quite disappointed to learn that our team fell short in service delivery and we apologize for the way this affected your vacation. Our bed linen is sourced from Frette, a luxury bedding designer; we're very sorry to learn that the...

Richmond, VA
Reviewed 28 June 2014 via mobile

First off, my wife and I have high expectations when vacationing, especially paying for a hotel of this caliber. Check in was smooth, no one tried to sell us anything, which was good and bad. We had no overview of the hotel and the amenities so it took is a day or two to figure out the grounds and how...

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5Thank vcuengineer
Hobart, Australia
Reviewed 26 June 2014

This was my second time at the Royal Hawaiian, the first was a couple of years ago with my husband and son. This time it was just with my husband. It was my 40th birthday present to him (which I got to share!) and it was fabulous once again. The only downside was that at checkin the lovely lady asked...

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3Thank Lindaluvs2travel
Sydney, Australia
Reviewed 25 June 2014

We have been staying at The Royal for over 35 years and are always surprised at just how beautiful the hotel and gardens are.My husband and I leave there feeling like new people again.The friendly welcome we receive at check in ,our gorgeous room with a view of Diamond Head and a stroll to the pool and we are in...

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1Thank Gerry R
Seattle, Washington
Reviewed 25 June 2014

Our family enjoyed our four night stay at the Royal Hawaiian. I always like when a hotel provides coffee early in the morning - it is especially nice when your toddler is up at 3 am due to the time change! And it was nice to offer our son the full Waikiki beach to explore with us at 5 am...

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Thank Lighthouse923

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $539 - $2,339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#5 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is special.”
 of 5 bubbles cynthiasQ8347TH, 22 Jan 2017 | Read review
“Our suite was huge and beautiful and cheaper than a regular room next door at Sheraton Waikiki thanks to Starwood 35% promotion. Watch for Starwood specials. ”
 of 5 bubbles 231cml, 22 Jan 2017 | Read review
“Request garden rooms overlooking the large grassed park - not courtyard view. Garden suites are huge.”
 of 5 bubbles Mackay280, 21 Jan 2017 | Read review
“ Get a corner room in the tower that faces Diamond Head ”
 of 5 bubbles Neuroblade, 21 Jan 2017 | Read review
“We stayed in the older section and it was very nice but mot modern”
 of 5 bubbles Ima_Cruiser, 19 Jan 2017 | Read review
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