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The Royal Hawaiian, a Luxury Collection Resort

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#17 of 84 Hotels in Honolulu
Certificate of Excellence
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3,269 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,538: English reviews
Keaau, Hawaii
Reviewed 1 week ago

I live in Hawaii and stay at The Royal every time I go to Honolulu. I've never had cause for complaint. Every member of the staff that I've interacted with has had a positive attitude and has helped make my time there memorable.

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Helpful?
Thank elmerchismo
Richmond, California
Reviewed 1 week ago

We stayed here for 6 days in early December as part of a tour group for the 75th Pearl Harbor Anniversary. Our room was clean and the beds very comfortable. The resort is gorgeous inside and out and centrally located for easy access to the beach, shopping and dining. The staff were very pleasant and always helpful, although we did...

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Thank Kathy W
Poole, United Kingdom
Reviewed 1 week ago

Very old and tired hotel which is understaffed and is not even close to a 5 star hotel more like a 3 star. Charged even for a sunbed if you could get one! Always had to at the restaurants with an average wait of over 30 mins. The rooms are very dark and old with small bathrooms in an old...

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1Thank SRER41
Williston ND
Reviewed 1 week ago

13 of us stayed for seven days at the Royal Hawaiian and it was perfect. Having four under ten they could be on the beach or the pool, great access to both. The rooms were very clean and staff very friendly and helpful. Our only concern was meals for kids rather pricey feeding at hotel. It is a beautiful setting...

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Thank Burnetta F
Sydney, Australia
Reviewed 1 week ago

Hotel grounds and public areas absolutely beautiful. Rooms (Garden Rooms) lived up to expectations and loved the King-sized beds. Location couldn't be beaten. Short walk to the heart of Waikiki's shopping and private beach and pool wonderful. Azure Restaurant and Mai Tai Bar top notch when we didn't feel like going further afield. Staff friendly and helpful. Hard to leave...

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Thank N3738HZsusanh
Chicago, Illinois
Reviewed 2 weeks ago via mobile

Stayed for five nights during New Year. Came with high expectations but TRH failed to deliver. The hotel was located in the heart of the strip, so you can't really beat the convenience of that, but that's where the pros end (pretty much) Based on my stay, a list of pros and cons. Pros: - fantastic location; - good beach;...

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Thank Ruizhi L
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Ruizhi L, Thank you for sharing your recent experience with us at The Royal Hawaiian, a Luxury Collection Resort. We appreciate your feedback, and sincerely apologize for the disappointing experience you encountered during your stay with us, including multiple service-related issues, lack of room amenities/services, and the less-than-eventful dinner experience at Azure during New Year’s Eve. It must have...

Tokyo, Japan
Reviewed 2 weeks ago

Every year we visit The Royal Hawaiian, a Luxury Collection Resort start from the warm well come and all perfect. Staff are friendly and helpful, room are clean and beautiful "This is No1 Hawaiian Hotel" Love to come back! If any chance upgrade a breakfast buffet (Adding more Japanese items) it will be 120%

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1Thank 淳二郎山
Sydney
Reviewed 2 weeks ago

We have been coming to Waikiki for around 8 years now for our family vacations and for the first time we decided to go a little crazy for Christmas and take out rooms in both the Royal Hawaiian and the Outrigger on the Beach so that we felt we had plenty of choices when it came to leisure, pool and...

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2Thank mjp66
St. Catharines, Canada
Reviewed 2 weeks ago

Kathy and I were in Hawaii for the 25th, 50th and the 75th anniversary for Pearl Harbor and each time stayed at the Royal Hawaiian Hotel. The first two times we stayed in the historic original section and this time on the upper floors of the new towers. The original suites were an experience but the tower offers a great...

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Thank T8582WEjohnc
Jacksonville, Florida
Reviewed 2 weeks ago via mobile

This was our first stop (next was Maui) and wowed from start to finish. We came to Oahu 10 years ago and while walking on Waikiki Beach I said next time I visit here, we're staying at the pink palace! We brought our 16 and 14 year-olds and had a blast. We had connecting rooms on the tower, oceanfront deluxe....

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Thank LaChapelle

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $556 - $2,348 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#5 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a quiet room, choose a higher floor in the tower.”
  • View from a Mailani tower room
  • Long view from Mailani tower room
  • View down to the pool in the evening.
 of 5 bubbles anneg6226, 15 Jan 2017 | Read review
“Love our historic room situated just behind check-in. ”
 of 5 bubbles Xjeffers, 15 Jan 2017 | Read review
“We had a room looking back across the garden entry, with a partial view of the ocean, 2nd or 3rd floor, awesome.”
 of 5 bubbles 195duncanb, 14 Jan 2017 | Read review
“Tower full ocean view room ”
 of 5 bubbles L6195POpeterj, 12 Jan 2017 | Read review
“We had two rooms during our stay. The first was a larger suite-like room facing the ocean and was perfect in every way. The second room was back toward the courtyard and had a smaller odd shaped bathroom with noisy plumbing. I would ask about which room we would be getting next time. ”
 of 5 bubbles Surfnpez, 12 Jan 2017 | Read review
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