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The Royal Hawaiian, a Luxury Collection Resort

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#16 of 84 Hotels in Honolulu
Certificate of Excellence
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3,181 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Hawaiian, a Luxury Collection Resort
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Showing 2,467: English reviews
Cincinnati, Ohio
Reviewed 1 week ago via mobile

Stayed here for a convention in November. Wonderful hotel - super friendly service - every staff member I saw made a point to say aloha - just gave you a warm welcoming feeling. Location is fantastic - had a drink at the beach bar and could just sit for hours looking at the spectacular views of Diamond Head and the...

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Thank SilverCupDrinker
Colorado
Reviewed 1 week ago

As we were leaving the Royal Hawaiian after a short stay, my daughter said, "we are always staying here when we come to Honolulu." The hotel is an oasis of beauty and calm in the hustle-bustle of Waikiki beach. We loved he beautiful lobby/loggia/public areas. From the arrival to departure, the service was excellent - professional yet extremely friendly and...

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Thank MaureenColorado
Melbourne, Australia
Reviewed 1 week ago

A wonderful and caring holiday in an almost perfect location. The staff were extremely helpful and facilitated a beautiful and most memorable stay. I would highly recommend your facility to friends and family.

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Thank grantjo8
Houston, Texas
Reviewed 1 week ago

My husband and I stayed at the pink palace for part of our honeymoon and we had the most amazing time!! The hotel is right on the beach and you have a gorgeous view of Diamond Head! The staff were extremely friendly and called us by name everywhere we went. The grounds are beautiful and the spa is amazing! There...

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Thank Lyssa H
Oradell, New Jersey
Reviewed 1 week ago via mobile

We came to the Royal Hawaiian for the first time in November 2014. We had the pleasure of meeting Ashley Chandler, and amazing amazing Royal Hawaiian employee. Ashley was so kind, knowledgeable, and caring and she made sure that every one of ours was tended to. In large part due to Ashley, we came back exactly one year later, and...

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Thank debbie b
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha debbie b, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are so pleased to hear that you had a fabulous time at our property, and that Ashley Chandler and Cary Keahi left such a great impression on you. We made sure to share your kind comments with them. We truly hope to...

Leesburg, Virginia
Reviewed 1 week ago via mobile

My family and I stayed at the hotel again this year. I was VERY vocal on my last experience and how negative it was. This trip was just the opposite. The Staff are ALWAYS exceptional. The restaurant folks in particular. The good was wonderful and they treat Platinum guests like gold. The tower is beautiful and clean and management was...

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Thank DallasNash
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha DallasNash, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are thrilled to hear that your most recent stay with us was so pleasant, and that our staff provided you and your family with a great experience. We truly hope to have the opportunity to welcome you back again soon. Mahalo, Guest Experience...

Los Angeles, California
Reviewed 1 week ago

We visited the Royal Hawaiian on Thanksgiving weekend and were greeted with a completely uncleaned room. Old food in the fridge, old cheerios on the ground, old balloons and masking tape on the walls. We were disgusted and appalled. Completely unprofessional. Unfortunately this is not where our bad experience stopped. We spokle to management namely Apple, who completely disregarded our...

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1Thank agmaki
Melbourne, Australia
Reviewed 1 week ago

The room was not what I had requested, however I am and will always be impressed by the service our housekeeper 'Myrna' gives us on every occasion that we visit. The majority of the RHH staff are courteous, friendly and happy to assist. The Mai Tai bar sadly has not lived up to the standard of the rest of the...

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Thank dawn_meurling
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha dawn_meurling, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a great experience at our property, and that our housekeeper Myrna provided you with lovely service. We regret to hear that the Mai Tai Bar didn’t meet your expectations, and hope to make improvements so that...

Los Angeles, California
Reviewed 1 week ago

The beach and water were beautiful but very crowded. Locals, and guests of other hotels use the beach in front of the hotel so it can get crazy busy. As guests of the hotel, I didn't appreciate having to get in line by 7 am each morning to secure beach chairs and umbrellas (even after reserving the day before). We...

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1Thank 598loriv
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha 598loriv, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We appreciate you taking the time to leave us a review on your recent experience, and are pleased to hear that our staff provided you with wonderful service, and that our guest experience manager Jaymie Abe-Cameron was so helpful. We must apologize that you...

Christchurch, New Zealand
Reviewed 1 week ago

Have I died and gone to heaven? That's what I thought during my stay. If I had, I can tell you that heaven is suffused with a pinky-peach glow and caressed by pillow soft winds that gently flow around the grand columns of this historic hotel. Magnificent ancient trees spread their boughs over the area leading to the grand front...

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Thank Susierea
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha ConanRichardson, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had such a wonderful experience at our property, and felt like you were transported to heaven. The Pink Palace will be celebrating its 90th Anniversary next February 2017, so we truly hope to have the opportunity to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $536 - $2,073 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
Reservation Options:
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Honolulu, Hawaii
Hotel Style:
#5 Top resorts Hotel in Honolulu
#7 Spa Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#9 Romantic Hotel in Honolulu
#16 Family Hotel in Honolulu
#18 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hawaiian, a Luxury Collection Resort staff and other travellers.
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Questions? Get answers from The Royal Hawaiian, a Luxury Collection Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My only experience is in the Mailani tower - ALL rooms are oceanfront.”
 of 5 bubbles 63markc, 8 Dec 2016 | Read review
“The best views are from a high floor”
  • Outdoor balcony
  • Side balcony view
 of 5 bubbles 266sheris, 8 Dec 2016 | Read review
“I like the historical rooms the best.”
 of 5 bubbles , 6 Dec 2016 | Read review
“You really need a balcony and need to spend lots of $ to get anything decent.”
 of 5 bubbles 944garethh, 4 Dec 2016 | Read review
“Mailani Tower rooms all have lanais and ocean views”
  • Milani Tower view.
 of 5 bubbles thehestons, 2 Dec 2016 | Read review
5 of 5
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