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The Royal Hawaiian, a Luxury Collection Resort, Waikiki

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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2515
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Traveller (4356)
Room & Suite (823)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 13/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Updated 13/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#36 of 93 hotels in Honolulu
Location
Cleanliness
Service
Value
Travellers' Choice

Built in 1927, The Royal Hawaiian, a Luxury Collection Resort, Waikiki is an iconic resort hotel in Honolulu, Hawaii that ushered in a new era of luxurious resort travel to Hawaii.

Situated in the heart of Waikiki, the luxury hotel offers cultural activities, concierge service, valet parking, doctors-on-call, florist, currency exchange service, Japanese concierge, laundry and dry cleaning, world-class restaurants and bars, wireless internet access in rooms and all public areas, multi-lingual staff, 24-hour room service, business center, and beach and pool services at our Malulani Pool and Helumoa Playground.

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Property amenities
Paid private parking on-site
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Hot bath
Pool / beach towels
Outdoor pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English
Hotel links
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4942Reviews147Q+A100Room tips
Traveller rating
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Cheryl R wrote a review Aug 2018
Lahaina, Hawaii20 contributions3 helpful votes
On my 11th trip to Hawaii I finally stayed here. My favourite yet. The staff were excellent. We were upgraded to ocean front with breakfast and evening drinks and canapes included. Magnificent buildings to wander through. If only walls could tell stories! Pool was a bit small and not much sun but Sheraton big pool available next door and Waikiki beach out the front!
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Date of stay: August 2018
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 29 Aug 2018
Aloha Cheryl R, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a memorable stay with us, and enjoyed your oceanfront room and lounge offerings at Mailani Tower. I am also very happy to hear that our staff took great care of you. We look forward to sharing your thoughtful comments with our team, and hope to have the opportunity to welcome you back for your 12th trip to Hawaii. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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CandiceDenver wrote a review Aug 2018
Denver, Colorado4 contributions7 helpful votes
We absolutely loved our stay at the Royal Hawaiian Resort. The hotel is tucked in off of an alley so is removed from the hustle and bustle of Waikiki and feels like an oasis in the city. The hotel was beautifully appointed with old-world carpets and lovely furniture and open breezeways / colonnades overlooking a serene garden area. The location of the hotel is right on one of the prime parts of Waikiki Beach with the best area for boogie boarding, swimming and body surfing. We traveled with our 10 year old twin daughters and they spent hours out in the water boogie boarding. Many of the hotels in Waikiki are located across a busy street from the beach, but the Royal Hawaiian is right on the beach. So, out one direction, you're at the beach, and if you walk out the back
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Date of stay: August 2018
2 Helpful votes
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 29 Aug 2018
Aloha CandiceDenver, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a memorable stay with us, and enjoyed the location of our property and the close proximity to the beach and restaurants. I'm glad that you felt the calm and peacefulness that our guests have come to love at our resort as well. We thank you again for your thoughtful comments, and look forward to welcoming you back again in the future. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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22Aussie wrote a review Aug 2018
5 contributions4 helpful votes
We were upgraded at the Royal Hawaiian in July. It was amazing with the view of the beach. The room was amazing. Comfy bed and tea and coffee making facilities. Space to have your luggage and the in-house toiletries were top quality. Location was a short distance to the bus stop for the trolley tours, restaurants and shops. There was a complimentary breakfast and happy hour for all guests. The mai tai bar was fantastic and they serve you while soaking up the sun at the pool side lounges. For beach days they provide complimentary towels and it’s only a short walk to gorgeous Waikiki beach. Loved it and can’t wait to return!
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Date of stay: July 2018
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 29 Aug 2018
Aloha 22Aussie, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a memorable stay with us, and enjoyed your room overlooking the ocean, along with the location and daily offerings in the lounge. I'm thrilled that you had a chance to experience our world-famous Mai Tai Bar as well! We truly hope to have the opportunity to welcome you back again. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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OftenTravelling wrote a review Aug 2018
istanbul55 contributions102 helpful votes
+1
An undeniable iconic hotel with a good location, it is not quite clean and service is lousy. To identify this pile as a luxury hotel must denote someone’s atmospheric aspirations because its far, far from that. Throughout the stay there were what can only be described as company events in the garden, obliging every guest to become an unwilling participant in little Susie’s good attendance award. The sound system washed over the lobby. The room itself also has aspirational air conditioning controls. Low. Medium. High. Off. The switch is dented, old and something out of a motel. The bathroom is penitential. Mere inches separate the sink from the toilet from the bath. And better close the door before thinking of even washing hands as it impinges on the basin by a good foot. The
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Date of stay: August 2018
4 Helpful votes
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 27 Aug 2018
Aloha OftenTravelling, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. Upon reviewing your comments, we truly regret to learn that you had a less than memorable stay with us. First off, we apologize that the size of our bathroom was uncomfortable. Our goal is to provide a comfortable stay for all of our guests, so we are disappointed when we were unable to provide this. Additionally, we apologize for the overall level of service you received from our staff. As you have noted, the occupancy of our hotel is not something that our guests should be worried about, so we apologize that our team put you in an uncomfortable situation. We truly appreciate that your candid feedback, and will be sure that your comments are shared with our team so that we can make improvements. We thank you again, and hope to have the opportunity to welcome you back for a much more memorable stay with us in the future. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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GillianAC wrote a review Aug 2018
Oxfordshire, United Kingdom13 contributions12 helpful votes
This was our first trip to Hawaii and it was a wonderful experience. The Royal Hawaiian made it special in every way. It has lovely rooms with great atmosphere, great food, helpful staff and brilliant position for the sea, the town and easy access to the airport.
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Date of stay: October 2017
2 Helpful votes
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 27 Aug 2018
Aloha GillianAC, Thank you for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a wonderful experience at our property, and found the atmosphere, food, and staff to all be pleasant. We thank you again for your thoughtful comments, and look forward to having the opportunity to welcome you back again in the future. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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jodi h wrote a review Aug 2018
Seattle, Washington32 contributions11 helpful votes
This is the best location on Waikiki - right in the middle of everything. If you like staying in historic places this is the place for you. The hotel is regal and lovely - the pink colors put you immediately in a Hawaiian state of mind. The Mai Tai bar serves the best Mai Tai's in Honolulu.
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Date of stay: December 2017
1 Helpful vote
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 23 Aug 2018
Aloha jodi h, Thank you for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a memorable stay with us, and enjoyed our Mai Tai Bar. We hope to have the opportunity to welcome you back again in the near future. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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Jim M. wrote a review Aug 2018
Boulder, Colorado49 contributions29 helpful votes
It had a very nice stay with my daughter over a long weekend. The grounds are beautiful and the location is unbeatable. The staff was very pleasant and helpful. We loved the beach and water sports available. We rented boogie boards and took a surf lesson. The concierge was also helpful in arranging tours pre arrival. I do take a star off because as a 5 star rated hotel it had a few misses. For one the housekeeping was subpar. Rooms were not cleaned and organized as I would expect for a 5 star and I have stayed at many. We also only got turn down service the very last night. I always enjoy returning to a room that has been setup for sleeping after an evening out. Not the end of the world but very standard things to expect at a 5 star resort. Also the front
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Date of stay: August 2018
2 Helpful votes
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 23 Aug 2018
Aloha boulderjim77, Thank you for choosing to stay at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that you had a wonderful father daughter stay with us, and appreciate your thoughtful comments about the location, staff, and beach activities that we offer. We thank you for your candid feedback regarding the cleanliness, along with some service issues you have noted. Your feedback is very important to us, and we will be sure this is shared with our team in order for our team to review and make necessary improvements. We thank you again for taking the time to share your comments with us, and hope to have the opportunity to welcome you back again in the future. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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Sam B wrote a review Aug 2018
Perth, Australia219 contributions62 helpful votes
+1
This was our second stay, and we yet again loved everything about our stay, the Pink Palace is a historic icon and has oodles of charm, take the time to do the historic tour its worth it. We stayed in a Historic Ocean Deluxe room, which was fabulous. The location of the hotel is a huge draw card, right on Waikiki Beach. The team in the Mai Tai bar are truly amazing ( Diane,Kui, Shane, Jamie, Dana, Julius, Cassie, Zoe, Tito, Cheryl, Reid & Alex all deserve a special mention for going above & beyond, they literally cannot do enough for you , 1st class customer service at its best. It was nice this time being able to book a beach lounge set before we arrived, you are able to do this directly on the hotel website, which i highly recommend, as this was booked and paid for in
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Date of stay: July 2018
1 Helpful vote
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 21 Aug 2018
Aloha Sam B, Thank you for choosing to stay with us at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to hear that your second stay with us was yet another memorable one. I'm happy that our Historic Ocean Deluxe room was comfortable, and that the Mai Tai Bar team made you feel like ohana (family). I have shared your kind comments with our team, and they were absolutely thrilled by it. We look forward to welcoming you back for your third stay with us in the near future and share many many more #OnlyatTheRoyal memories with you. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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Karsten OT wrote a review Aug 2018
Sitges, Spain65 contributions49 helpful votes
We were several times in Waikiki with our 5 people big family (3 kids in the age of 22,18,13). The last times we were passing by the Royal Hawaiian and we promised ourselves to stay in this pink colored and so historical Hotel. Too sum it up! It was such an unsatisfactory experience!!! It started with our late arrival, and our Garden Suite with beds for all 5 of us was not ready. It looked like that they were surprised about the five of us. The room / suite was / is definitely not made for five persons. For that amount of money (2 nights and >2.000 USD) I would have expected two rooms with double beds, instead of one king size bed and a living room with two removable beds and a too small sofa for our 13 years old son! Only one shower is also a no go for five people! He had
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Date of stay: August 2018
4 Helpful votes
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 21 Aug 2018
Aloha Karsten O, Thank you for sharing your feedback with us at The Royal Hawaiian, a Luxury Collection Resort. Upon reviewing your comments, we truly regret to hear that you and your family had a less than pleasant stay at our property. From the late arrival that you had to endure to the issues with your suite to the overall service you received during your stay, we understand how disappointing your overall experience was. Your comments are very important to us, and we would like to reassure you that each and every one of your feedback has been shared with our team - from management to housekeeping to the beach services, and we will do all that we can to make improvements. We thank you again for your thoughtful feedback, and hope to have the opportunity to welcome you back again in the future. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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Surfer16532 wrote a review Aug 2018
Calgary, Canada109 contributions70 helpful votes
We stayed there for our 45th wedding anniversary. It was a dream of my wife to stay there. What a disappointment. It probably was well kept and run in when it was built, 90 years ago, it is showing its age and needs a refresh. I ordered champagne and chocolate strawberries to be in our room upon our arrival. They were not. Eventually the champagne showed up but i had to ask for the strawberries. Our room cleaning had something missing every day. Towels, bag for ice, etc. The mirror on the door had dusty finger prints when we came that were only cleaned off the day before wee left.
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Date of stay: July 2018
3 Helpful votes
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Response from StarwoodWaikiki2, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, Waikiki
Responded 20 Aug 2018
Aloha Surfer16532, Thank you for sharing your experience with us at The Royal Hawaiian, a Luxury Collection Resort. Upon reviewing your comments, we truly regret to hear that your very special 45th wedding anniversary turned out to be so disappointing. We understand what a special occasion this was for you, and cannot begin to tell you how saddened we are that we couldn't make it more memorable. From the amenities that you ordered to the inconsistent housekeeping service - these are areas that could have been avoided, and we apologize for these issues. We have shared your feedback with our team in order to make improvements. We thank you again for your thoughtful feedback, and hope to have the opportunity to welcome you back in the future for a much more memorable stay with us. Mahalo, Ayaka H. The Royal Hawaiian, Guest Experience Team
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PRICE RANGE
US$566 - US$709 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal hawaiian, a luxury collection hotel honolulu, royal hawaiian honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
528
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