The brand new Holiday Inn Express Waikiki is located at the gateway of exciting Waikiki. This 44-story hotel offers panoramic views of the Pacific Ocean, Koolau mountains and Waikiki skyline. Located just 3 blocks from Waikiki beach and 4 blocks from the Hawaii Convention Center, the hotel offers convenient access to shopping, dining, and activities. All new guest rooms feature complimentary internet access, a compact refrigerator, Keurig coffee maker and a microwave. More perks include FREE WiFi and FREE breakfast daily (served from 6:30am -9:30am). Parking is available for our guest at $29 per day. $100 fee for early departures.
Enjoy fun on-site amenities like a 5th floor skydeck with a 9-hole mini-golf course, shuffleboard, giant chess game, ping pong and pool tables, foosball, and a full exercise room is available Soak up some sun on an open deck with a pool and hot tub.
A great home during your getaway, Holiday Inn Express Waikiki is the ultimate in Waikiki hospitality.
We stayed here for a week while visiting family. I hate Waikiki but where else to stay? On check in, the staff was downright rude, for no reason. We had to go through the same Covid screening we had just done at the airport. Did they think we swam here? Rooms are tiny. You can't dry your hair inside the bathroom because there is literally no elbow room. No counter space, either. Toiletries had to be stored in dresser drawers. Bed and pillows were comfortable but linens were old and worn. Breakfast is grab and go with hot and cold options. Not very good and coffee is awful. Pool was out of order. Overall a pretty bad place. Can't wait to get home.
Initial check-in process went smooth. Sawn truly exceeds all customer service expectations and proves IHG's motto, creating great hotels guest's love, true! However, the room is a little cramped for a family of 4, the parking spaces in the garage are limited, too small, and overpriced, and the security detail could be better. I felt our family was being targeted by one particular rent-a-cop. He was white, brunette, dad-bod, about 5'8 ft, and at least 200 lbs. It started on our 2nd day after arrival. The front desk called "security" on my 15 yr old niece because she needed her key card reactivated and instead of asking my niece for her ID, Sheryl and rent-a-cop decided to traumatize my niece and escort her back to my suite where my handicap mother was waiting. Frustrated because I had to cut my family time short with our local family and friends, I came back to the hotel to address this issue. The situation escalated once my aunt decided to park her car in the hotel garage. Upon departing after having dinner at the hotel with my family, my aunt found a parking citation on her windshield for being parked in an "over-sized car" lane only, yet the silver Corolla and other small Honda parked in the adjacent lanes had none. I am very understanding, but this was a personal vendetta. The rent-a-cop still lurks closely behind us whenever I or my family cross the lobby and it's becoming almost as if he is racially profiling us. We're here until the end of the month. Lord help us!…
We stayed here for our two week vacation. It is such a nice place. Close to buses and the beach. It has some nice amenities like golf, huge chess, and ping pong, as well as individual cabanas and breakfast is also included.
Holiday Inn Waikiki is a good hotel outside of the main attractions in Waikiki. The staff were friendly and attentive and they made sure your requests were fulfilled to your highest pleasure. The only downsides were the long elevator waits, the cramped rooms, and the expensive parking in their parking garage. Other than that, it was a wonderful stay.
My husband and I checked in to stay for a few nights. It was difficult getting to the lobby for check in with construction in the area but the women who worked the front desk were very kind and helpful, thanking us for being frequent customers of IGH properties. Our room was on the 33rd floor and the wait for the elevators was often quite awhile and the recommended policy of 2/elevator made it more difficult to get to higher levels in a reasonable time. Masks were required in all public areas of the hotel property. Daily rate with a corporate discount was around $150/night which was very good for the location. Keep in mind there are lots of taxes added on and the end price was closer to $200 a night. The room was smaller than most average hotel rooms - the king sized bed took most of the space, and there was no desk available for two of us doing remote work, simply one chair and a portable table. I used the bed and bedside table while my husband used the other. We had to call maintenance for the A/C our first night because it was freezing! Found out it was set at 60 and we had no way to adjust it - the thermostat was not working and the screen was blank. When he arrived he asked to see the remote control… part of the problem apparently, there wasn’t one. He messed with the unit and said he reset it to 70 but after he left it got very hot and we found it was set to 82. We decided it wasn’t worth trying again. It was especially tricky using their parking ramp to park. We received notice that spots were limited and the process of seeing if there were available spots in the ramp or not was complicated as well. Cost of the ramp is typical for the area at $35/night. There was a “bag breakfast” available with a prepackaged egg, potatoes, sausage or bacon; choice of cereal, milk, juice, apple/orange; breakfast bar and coffee each morning and when we went at 7:15 there was no wait. We heard the line was long at 6:30. The location is close to the shopping and restaurants downtown and the beach, within easy walking distance. Our room view was of Diamond Head and would have been an amazing picture view but the windows were very dirty. I gave an average rating because overall it was a good stay but not exceptional or outstanding and there were some difficulties.…