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Castle Waikiki Grand Hotel

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Castle Waikiki Grand Hotel
Castle Waikiki Grand Hotel
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283 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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Reviewed 4 days ago NEW

Paid $180 online which wasn't the best deal but still a bit better than the more familiar names in town. Nice staff at front desk who will hold your bags after check-out which was nice. However, was shocked to be billed $52 upon check-in for room cleaning services as if that is not included in a regular hotel booking. Combining...

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1Thank Colin L
Vancouver Island B.C.
Reviewed 1 week ago

The Waikiki Grand is a fantastic hotel, the staff is wonderful, Foxy Roxy makes your day, ice cold lemon water served in the lobby. The hotel was clean and well maintained. Great snorkeling is just across the road. Amazing views from the 10th floor and seating for your morning coffee. Secure room to put your luggage in if you have...

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Thank Madzwolf
Reviewed 3 weeks ago

Not a typical hotel - it's more of a condo complex where many units are available as hotel rooms. We had a City View with Kitchenette. Room was very clean and modern. Only problem was that the refrigerator was not as cold as i like, but that was a minor issue. We may be a bit biased because we selected...

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3Thank Billy F
Toronto, Canada
Reviewed 12 January 2017

clean unit.The beddings were all clean as well. Theres a laundry room downstairs in the basement (p1) and it was also clean! Im all about cleanliness and customer service and this hotel went beyond! the staff are all very friendly. very close to the beach and plus a starbucks for anyone needing that caffeine fix early in the morning. theres...

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2Thank Sheryll D
Ottawa, Canada
Reviewed 21 December 2016

It's not the newest hotel but the location is fantastic and the staff make this place awesome. In particular Roxy at the front desk went out of her way to make sure everything went smoothly for me. Friendly service all around.

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2Thank Tarek_swims
Los Angeles, California
Reviewed 16 December 2016

This is NOT a new, luxurious Waikiki property. That said, we thoroughly enjoyed our stay...."Foxy Roxy" is a great asset at the front desk, with a WINNING attitude and smile. Hula's Bar and Lei Stand on the second floor is a great watering hole, but be advised it's a gay bar, if that matters to you....view from the panoramic top...

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1Thank V4289TKjohn
Sydney
Reviewed 3 November 2016

The staff at this hotel were very helpful, we were disappointed with the room. The best part about this hotel is the view from the sun deck over the beach and the zoo. The first morning we could not work out how to operate the shower, you had to pull down the bath spout discharge. I have used a lot...

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2Thank mhpink
Reviewed 24 October 2016 via mobile

We stayed here for the majority of our honeymoon, friendly staff for the most part and a clean and tidy room, however, at three am at three minute intervals three nights in a row the smoke detected siren went off in everyone's room, no one seemed to know why, we didn't know weather to evacuate or stay put, I went...

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Thank Gav I
San Diego, California
Reviewed 19 September 2016

The location was the only redeeming quality to our stay. Quick walk to the beach. The staff often had attitude and clearly did not want to be there. The room had so many things wrong with it I don't even know when to start. The door itself didn't close and lock properly in place, which resulted in the door jiggling...

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1Thank sdweber81
Felipe D, General Manager at Castle Waikiki Grand Hotel, responded to this review

Aloha, I am deeply troubled to hear about your experience at our hotel. I would love the chance to speak with you about your stay, please contact me anytime via email fdomingo@castleresorts.com, so that we can assist you further. We sincerely apologize for the challenges that you have faced and looking forward to hearing from you soon. I would like...

Reviewed 18 September 2016 via mobile

What a shock and disappointment we had when checking into our room....looked more like student self-catering accommodation from the 1970's!! We expected a proper hotel but the room was dated, old wooden cupboard doors padlocked with owner's possessions inside, a broken bedside lamp fixed with sellotape, a dated bathroom suite, faded duvet cover, bulbs out in main light, a TV...

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Thank seventiesgirl500
Felipe D, General Manager at Castle Waikiki Grand Hotel, responded to this review

Aloha Fan, Thank you for taking the time to share your honest feedback with us. We are pleased to hear that you enjoyed our location, but regret to hear of your challenges and offer our sincerest apologies. We strive to maintain excellent quality standards in Castle managed units and ask if you would email me advising of the unit you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Waikiki Grand is located one block from the sands of Waikiki Beach, across from the Honolulu Zoo and near the Waikiki Aquarium. Beach activities, art shows, cultural festivals, and music concerts in Queen Kapiolani Park are just steps away. Enjoy a meal at Teddy's Bigger Burgers or have a cocktail at Hula's Bar & Lei Stand. The hotel offers a selection of moderately-priced, non-smoking hotel rooms with ocean, Diamond Head, or Kapiolani Park views. ... more   less 

Additional Information about Castle Waikiki Grand Hotel

Address: 134 Kapahulu Ave, Honolulu, Oahu, HI 96815-4014
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $200 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Castle Waikiki Grand Hotel 2.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Castle Waikiki Grand Hotel Honolulu, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Castle Waikiki Grand Hotel staff and other travellers.
12 questions
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Vancouver, Canada
over a year ago
3 months ago
Auckland Region, New Zealand

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Questions? Get answers from Castle Waikiki Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“expensive for the value”
 of 5 bubbles colinl632, 18 Feb 2017 | Read review
“Hula bar is on the second floor is open till 2am so choose your room/floor accordingly”
 of 5 bubbles Madzwolf, 10 Feb 2017 | Read review
“Kitchenette rooms on 3rd floor are directly above the bar, so if you go to bed early, you may want 4th floor or higher.”
 of 5 bubbles billyf889, 27 Jan 2017 | Read review
“Cheap = small.”
 of 5 bubbles The253, 30 Aug 2016 | Read review
“Any room would be great I reckon. Ours was!”
 of 5 bubbles russellbronwyn, 16 Aug 2016 | Read review
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