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The Surfjack Hotel & Swim Club

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The Surfjack Hotel & Swim Club
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296 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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Reviewed yesterday NEWvia mobile

This hotel meets my needs perfectly. I am not the girl who wants a sprawling resort right on the beach a thousand other tourists. The service of the hotel is top notch. The employees know you as there is such a small amount of people staying. It is tucked away off of the main drag, but still walking distance to...

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Helpful?
Thank Vance S
Charleston
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

After a month of research and reading reviews, I opted to stay at the Surfjack over the Waikiki strip hotels, and I'm so glad I did. The staff, especially Krystle and Ben, were so friendly & made our stay memorable. My husband and I were there for a week so the staff felt like family. The hotel's just 2-3 blocks...

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3Thank 843CDM
About Hotel's Favourite Review
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you for taking the time to share the wonderful details of your recent experience. We are beyond thrilled you and your husband had an excellent stay and made lifetime memories with us! We are delighted to hear you enjoyed our chic and comfortable accommodations, wonderful amenities, live entertainment and that you received excellent service from our incredible...

Tucson, United States
Reviewed 2 days ago NEW

This place was PERFEC!! It is located in the best spot in Waikiki. All the shops, restaurants, and the beach are walking distance. 4 minutes to the ocean at most! Our room was clean and so comfortable! The food is DELICIOUS!! But the absolute best part is the STAFF! Sai, Benjamin, Zach, Jordyn....everyone whether front desk or in the restaurant,...

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Thank Marissa L
everywhere
Reviewed 2 days ago NEW

This hotel is absolutely lovely...the entire staff is wonderful and are truly personable. They went above and beyond to ensure everyone had an amazing stay. Every item in the hotel has been curated with purpose and you can tell. The rooms are lovely, well appointed, and relaxing. The restaurant is delicious. I chose to eat in the hotel for two...

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Thank wheretogonext1
Reviewed 4 days ago NEWvia mobile

I chose this hotel based on the very high score on trip advisor and the excellent reviews but was unsure whether it would live up to the hype. It did and more. You're not just a customer at this hotel, you're a guest and this made the world of difference to my holiday. There was so much to love about...

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1Thank JacquelineSun
Honolulu
Reviewed 4 days ago NEW

Very cute! I could had very comfortable staying. Staff are so nice and friendly. The room keeps clean and simple.The location is not near to the beach, but we can lend a bicycles . I want to come back again!

Review collected in partnership with this hotel
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Thank mikinet0925
Auckland, New Zealand
Reviewed 5 days ago NEWvia mobile

Stayed 2 nights. Enjoyed our room, the surf art and friendly service. Recommend to all. Liked the foyer area and the little nooks with comfy seating and relaxed atmosphere. The free bikes were cool. Good to get away from the busyness of the beach. The beds in our room were comfortable and firm.

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Thank danielajax
Brooklyn, New York
Reviewed 5 days ago NEW

The Surfjack has a great vibe. Although it is tiny compared to other resort-style hotels in Honolulu, the rooms are clean and well-stocked, the staff is attentive and well-trained, and the amenities are plentiful. From the chic artwork and whimsical details in the lobby, it's obvious that the owners have considered how to maintain a fun and relaxing ambience without...

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Thank Adnan L
Edinburgh, United Kingdom
Reviewed 1 week ago

A last minute stay turned in to a delightful surprise. Really beautifully appointed, extremely clean rooms wth great food at the onsite restaurant. Ideal location to walk to everything. Really exceptional customer service too.

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3Thank Mirabibble
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you for your wonderful review. We are thrilled to hear that you enjoyed our fabulous accommodations and the service provided by our dedicated team. It was a pleasure having you, and we look forward to your next visit. Mahalo and a hui hou!

Reviewed 1 week ago via mobile

This place was hands down the best Hotel I've ever stayed at. From the moment you pull up all the way through check out was a great experience. The staff, rooms, pool, restaurant, food and all of the above was just outstanding. The Staff (especially Benjamin) was absolutely amazing. They cared for us like we were family. We also had...

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Thank Kevin R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
Official Description (provided by the hotel)
An authentic Waikiki experience awaits you at this vibrant new hotel located in the center of the action. With handcrafted design elements, surf-culture throwback & modern touches, you'll feel the energy of Waikiki at the Surfjack Hotel & Swim Club. The Surfjack is home to stylish apparel shop, Olive & Oliver, and Mahina & Suns, renowned chef Ed Kenney's newest eatery. Guests also gather at the Swim Club - our outdoor pool and sun deck area where we share cultural programs and unique events as you sip on a cocktail (or two) and maybe jump into the pool because the moment was oh, so right. The Surfjack Hotel & Swim Club offers renovated bungalow style guest rooms, in addition to spacious one, two, and three-bedroom suites. Each charming guest room includes air-conditioning, a refrigerator and a private balcony. The feel of open space and the handcrafted style in decor creates a sense of curiosity and serves to inspire adventure. The Surfjack is situated in the heart of Waikiki and offers easy access to prime shopping, dining and nightlife, and is located just three easy blocks to Waikiki beach. From morning surf sessions to sunset catamaran cruising - it really is an endless summer. For the moments in-between sand & sun, take a short drive to the art and culture communities of Kaka'ako, Downtown Honolulu and Chinatown for a true urban-Honolulu experience. Join us and immerse yourself in the ebb and flow of the Surfjack, a swell little spot in Waikiki. ... more   less 

Additional Information about The Surfjack Hotel & Swim Club

Address: 412 Lewers Street, Honolulu, Oahu, HI 96815 (Formerly Hokele Suites Waikiki)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $308 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Surfjack Hotel & Swim Club 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Castle Hokele Suites Waikiki Hotel Honolulu
Castle Hokele Hotel Waikiki
Castle Hokele Resort Waikiki
Hokele Suites Waikiki
The Surfjack Hotel & Swim Club Honolulu, Hawaii
Hotel Style:
#2 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Surfjack Hotel & Swim Club staff and other travellers.
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Questions? Get answers from The Surfjack Hotel & Swim Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was great for awesome views and quiet.”
 of 5 bubbles 974marissal, 27 Mar 2017 | Read review
“Balconies are large and stocked with deck chairs if you're looking for some outdoor space.”
 of 5 bubbles adnanistan, 24 Mar 2017 | Read review
“Don't upgrade- get a room with a view of the pool. So cute to look down on.”
 of 5 bubbles elizabethcarlin2011, 19 Mar 2017 | Read review
“Overlook the pool!”
 of 5 bubbles Tammietown, 13 Mar 2017 | Read review
“Near bus lines.”
  • View from the balcony.
 of 5 bubbles D7956BPkays, 10 Mar 2017 | Read review
5 of 5