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The Surfjack Hotel & Swim Club

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290 Reviews from our TripAdvisor Community

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Showing 264: English reviews
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Honolulu
Reviewed today NEW

Very cute! I could had very comfortable staying. Staff are so nice and friendly. The room keeps clean and simple.The location is not near to the beach, but we can lend a bicycles . I want to come back again!

Review collected in partnership with this hotel
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Helpful?
Thank mikinet0925
Charleston
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

After a month of research and reading reviews, I opted to stay at the Surfjack over the Waikiki strip hotels, and I'm so glad I did. The staff, especially Krystle and Ben, were so friendly & made our stay memorable. My husband and I were there for a week so the staff felt like family. The hotel's just 2-3 blocks...

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3Thank 843CDM
About Hotel's Favourite Review
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you for taking the time to share the wonderful details of your recent experience. We are beyond thrilled you and your husband had an excellent stay and made lifetime memories with us! We are delighted to hear you enjoyed our chic and comfortable accommodations, wonderful amenities, live entertainment and that you received excellent service from our incredible...

Auckland, New Zealand
Reviewed yesterday NEWvia mobile

Stayed 2 nights. Enjoyed our room, the surf art and friendly service. Recommend to all. Liked the foyer area and the little nooks with comfy seating and relaxed atmosphere. The free bikes were cool. Good to get away from the busyness of the beach. The beds in our room were comfortable and firm.

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Thank danielajax
Brooklyn, New York
Reviewed yesterday NEW

The Surfjack has a great vibe. Although it is tiny compared to other resort-style hotels in Honolulu, the rooms are clean and well-stocked, the staff is attentive and well-trained, and the amenities are plentiful. From the chic artwork and whimsical details in the lobby, it's obvious that the owners have considered how to maintain a fun and relaxing ambience without...

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Thank Adnan L
Edinburgh, United Kingdom
Reviewed 4 days ago NEW

A last minute stay turned in to a delightful surprise. Really beautifully appointed, extremely clean rooms wth great food at the onsite restaurant. Ideal location to walk to everything. Really exceptional customer service too.

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3Thank Mirabibble
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you for your wonderful review. We are thrilled to hear that you enjoyed our fabulous accommodations and the service provided by our dedicated team. It was a pleasure having you, and we look forward to your next visit. Mahalo and a hui hou!

Reviewed 4 days ago NEWvia mobile

The Surfjack has excellent service, beautiful rooms, and the overall atmosphere is amazing!! It's a relaxing spot filled with ALOHA The staff were all oh so kind and helped in every way that we requested. This is definitely now our go to place!! My husband and I loved that the hotel offered the ability to take cruiser bikes out for...

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1Thank lexylex28
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you very much for taking the time to share your review, Lexy. We are beyond thrilled that you experienced the aloha spirit from our wonderful staff and that you and your husband enjoyed every minute of your stay with us. We truly appreciate your kind words and we look forward to welcoming you back again soon. Mahalo...

Encinitas, California
Reviewed 6 days ago NEW

I almost don't want to write this because I'd hate to have this hotel get oversold during my next trip. By far, the best boutique hotel I've ever stayed in. The hotel rooms are great, close to everything, free bike rentals and the staff is amazing! Huge props to: Jordyn, Kenny, Sai, Robbie, Benjamin and the awesome server from Korea...

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2Thank elizabethcarlin2011
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha Elizabeth and thank you for sharing your review. We are thrilled you had a wonderful stay with us! We are delighted to hear that you enjoyed our fabulous accommodations, ideal location and that you received excellent service from our incredible staff—we'll be sure to share your compliments with Jordyn, Kenny, Sai, Robbie and Benjamin! We appreciate you taking the...

Reviewed 1 week ago via mobile

I usually stay at another hotel in Waikiki, but decided to give the SurfJack a try after reading some of the reviews. So far it has been great, friendly staff and bar. The rooms are small but quaint. Nice spacious bathroom and bedroom. Showers have great water pressure. 2 free bottles of water each day, free wifi, awesome pool beside...

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1Thank Joseph S
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha Joseph and thank you for giving us a try and sharing your recent experience. We are so happy to hear you enjoyed our spacious accommodations and that you received excellent service from our friendly and helpful staff. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon. Mahalo and a hui hou!

Kansas City, Missouri
Reviewed 1 week ago

We enjoyed staying at the Surfjack. It is a smaller property than I expected and it is about a 10 minute walk to the beach. We enjoyed how friendly it was. There is a little refrigerator and it is next door to the ABC Store so we were able to have cereal and milk, yogurt, wine, etc. There are two...

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1Thank ClarissaHarlowe
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Thank you for sharing your review, Clarissa. We are so happy to hear you had a wonderful experience and that you would stay here again. We appreciate your kind words and hope to welcome you back again soon. Mahalo!

Reviewed 1 week ago

My wife and I stayed at the Surfjack for a family vacation. ALL of the staff there are great: Dexter, Sai, Kenny, Roberto with the man bun (he likes to be acknowledged for his man bun), and Zack our server at Mahina & Sun’s. THE FOOD AT MAHINA & SUN’S IS AMAZING. The poke dish with the spicy tuna is...

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3Thank Mokuahi
AA H, General Manager at The Surfjack Hotel & Swim Club, responded to this review

Aloha and thank you for sharing your wonderful experience. We are so happy to hear you and your wife had a pleasant stay with us. We are beyond thrilled that you experienced the aloha spirit from our wonderful staff and will be sure to share your compliments with Zack, Dexter, Sai, Kenny, Roberto for their excellent customer service. We truly...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
Official Description (provided by the hotel)
An authentic Waikiki experience awaits you at this vibrant new hotel located in the center of the action. With handcrafted design elements, surf-culture throwback & modern touches, you'll feel the energy of Waikiki at the Surfjack Hotel & Swim Club. The Surfjack is home to stylish apparel shop, Olive & Oliver, and Mahina & Suns, renowned chef Ed Kenney's newest eatery. Guests also gather at the Swim Club - our outdoor pool and sun deck area where we share cultural programs and unique events as you sip on a cocktail (or two) and maybe jump into the pool because the moment was oh, so right. The Surfjack Hotel & Swim Club offers renovated bungalow style guest rooms, in addition to spacious one, two, and three-bedroom suites. Each charming guest room includes air-conditioning, a refrigerator and a private balcony. The feel of open space and the handcrafted style in decor creates a sense of curiosity and serves to inspire adventure. The Surfjack is situated in the heart of Waikiki and offers easy access to prime shopping, dining and nightlife, and is located just three easy blocks to Waikiki beach. From morning surf sessions to sunset catamaran cruising - it really is an endless summer. For the moments in-between sand & sun, take a short drive to the art and culture communities of Kaka'ako, Downtown Honolulu and Chinatown for a true urban-Honolulu experience. Join us and immerse yourself in the ebb and flow of the Surfjack, a swell little spot in Waikiki. ... more   less 

Additional Information about The Surfjack Hotel & Swim Club

Address: 412 Lewers Street, Honolulu, Oahu, HI 96815 (Formerly Hokele Suites Waikiki)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $314 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Surfjack Hotel & Swim Club 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Castle Hokele Suites Waikiki Hotel Honolulu
Castle Hokele Hotel Waikiki
Castle Hokele Resort Waikiki
Hokele Suites Waikiki
The Surfjack Hotel & Swim Club Honolulu, Hawaii
Hotel Style:
#2 Top resorts Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The Surfjack Hotel & Swim Club staff and other travellers.
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Questions? Get answers from The Surfjack Hotel & Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balconies are large and stocked with deck chairs if you're looking for some outdoor space.”
 of 5 bubbles adnanistan, 24 Mar 2017 | Read review
“Don't upgrade- get a room with a view of the pool. So cute to look down on.”
 of 5 bubbles elizabethcarlin2011, 19 Mar 2017 | Read review
“Overlook the pool!”
 of 5 bubbles Tammietown, 13 Mar 2017 | Read review
“Near bus lines.”
  • View from the balcony.
 of 5 bubbles D7956BPkays, 10 Mar 2017 | Read review
“Best rooms high up with views and distance from street nice.”
 of 5 bubbles KimB485, 23 Feb 2017 | Read review
5 of 5