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Waikiki Resort Hotel

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#37 of 85 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Waikiki Resort Hotel
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1,452 Reviews from our TripAdvisor Community

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Showing 1,282: English reviews
Vancouver, Canada
Reviewed 2 January 2017

The hotel overall has a very poor conditions. We had to change our room 3 times for 3 nights stay at the hotel. First room was too smelly. second room was upgraded to a suite behind the elevator, terrible bed, bathroom and too noisy. Third room was upgraded to even a better suite, but bed was still terrible. Location however...

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Thank SDadgar
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha SDadgar, We are very sorry to hear about your recent experience with us. We will be reaching out to you to work to make this right. Sincerely, Guest Relations Waikiki Resort Hotel

San Diego, California
Reviewed 2 January 2017

Location, the staff, the view, the room wouldve been great for the price but there was a small roach outside our door when we arrived and another in our bathroom on our last day. Not sure I'd stay here again because of that.

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Thank neese_mvn
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha and thank you for your comments. We appreciate your review as it will continue to help us to provide an exceptional experience to each and every guest. Stay in touch to hear about some exciting renovations coming to our property soon. We hope that you will reconsider after these projects have been completed. Sincerely, Guest Relations Waikiki Resort Hotel

Maui, Hawaii
Reviewed 1 January 2017

This hotel was every reasonable for the location. I was looking for some place to stay, where I could shop and do some excursions before the Pride of the Americas Norwegian cruise. This worked for my pre cruise days in Honolulu.

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Thank N1602CChollym
Guest R, Public Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha N1602CChollym, Thank you for taking the time to review our property! We are very pleased to hear that you enjoyed your stay with us while you were in Waikiki and we hope that you will join us again next time you are in town. Sincerely, Guest Relations Waikiki Resort Hotel

Milwaukee, Wisconsin
Reviewed 1 January 2017

So, the location is great. A block off the beach and sandwiched between 9 ABC stores. The lobby is pretty nice, airy, open and comfortable. Then you get to your room. I'm pretty sure KAL owns and operates this hotel and it shows. Let me ask you- when was the last time you were on a commercial airliner and the...

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Thank HARLEYFLTR
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha HARLEYFLTR, Thank you for your comments. We appreciate you taking the time to leave this review as it helps us to better improve our operations and ensure a quality stay for each and every guest. Keep in touch to hear about some very exciting renovations coming to our property soon. Sincerely, Guest Relations Waikiki Resort Hotel

Styrsö
Reviewed 1 January 2017

Very friendly and helpful staff. Good service with beach towels and access to laundromat in the basement. Nice breakfast buffet. The rooms were very quiet, but a bit worn down. Overall a very nice stay.

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Thank HaileStorm
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha HalieStorm, Thank you for such a wonderful review! We are glad that you enjoyed your Christmas vacation with us and we hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel

Gresham, Oregon
Reviewed 1 January 2017

Great location close to shops and the beach. The rooms are in dire need of a remodel. The bathroom is small and cramped. No drawers for toiletries. Does not have a bathtub just a small shower stall like an RV. No shelves in shower just had to keep shampoo on the floor. Wi-Fi did not work.

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Thank Joanne B
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Joanne B., Thank you for taking the time to leave your comments and a thoughtful review. We are very pleased to see that you enjoyed your stay with us overall! Please keep in touch to hear about some exciting new renovations coming to our property soon! We hope to have you back again on your next stay in Waikiki....

London, United Kingdom
Reviewed 29 December 2016

The staff were friendly and helpful. The rooms were well equipped and clean. The views were limited by high rise hotels and apartments around the site but we could see the sea. Traffic and construction noise was disturbing from 4:30 am but that's Waikiki for you.

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Thank pogwilson
Guest R, Public Relations Manager at Waikiki Resort Hotel, responded to this review

Dear pogwilson, Thank you for your review. We hope to welcome you again soon. Aloha. Sincerely, Guest Relations Waikiki Beach Hotel

Bangkok, Thailand
Reviewed 28 December 2016

I had 40,000 Korean airlines miles to use before they expired. Stayed her with my wife for a couple nites. Overall blah. Had miles enough for breakfast one day too. Buffet was junk kine food. Staff at desk acted like I was a thief using my miles instead of money for room. Get this I wouldn't stay here at half...

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Thank Doc S
Guest R, Public Relations Manager at Waikiki Resort Hotel, responded to this review

Dear Doc S, Thank you for your feedback. Please know that we take our guest comments very seriously and will be looking into the issues that you noted. Thank you for staying with us. Aloha. Sincerely, Guest Relations Waikiki Resort Hotel

Ancaster Ontario
Reviewed 28 December 2016

The manager and check in desk made every effort to make our stay a pleasant one. The manager went out of his way to help us when we had some internet issues and in fact gave us his tablet to use. The service and location to the beach exceeded all expectations.

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Thank Wlobo
Guest R, Public Relations Manager at Waikiki Resort Hotel, responded to this review

Dear Wlobo, Thank you for your wonderful review and for staying with us! We look forward to serving you again in Waikiki. Aloha. Sincerely, Guest Relations Waikiki Resort Hotel

Blaine, Washington
Reviewed 28 December 2016

Every single staff member was incredible! You felt welcome and had a lot of truly helpful advice about how to get to places or what to see. The bellhops were kind and helpful most of all. The two rooms we stayed in were very different! The first was very small, the door hit the toilet and wouldn't even shut all...

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Thank D4330UYjohns
Guest R, Public Relations Manager at Waikiki Resort Hotel, responded to this review

Dear D4330UYjohns, Thank you for your stay and your positive comments about the staff. We take our guests comments seriously and we thank you for taking the time to leave a review. Mahalo for allowing us to serve you. Sincerely, Guest Relations Waikiki Resort Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Reputable for its outstanding value and convenience in location, this 275 room hotel is ideally located just steps from famous Waikiki Beach and nearby dining and shopping. This full-service hotel features comfortable guestrooms, meeting rooms, event facilities, two restaurants, a bar lounge, and a swimming pool. Each guest room features air conditioning, 32" flat panel TV, compact refrigerator, coffee-maker, internet access, iron and board, voice mail, and safe. The lobby features complimentary wi-fi access, a business center, and an Expedia concierge desk. ... more   less 

Additional Information about Waikiki Resort Hotel

Address: 2460 Koa Avenue, Honolulu, Oahu, HI 96815-3243 (Formerly Waikiki Resort)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $253 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waikiki Resort Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Waikiki Hotel Honolulu
Waikiki Resort Hotel Honolulu, Hawaii
Hotel Style:
#14 Spa Hotel in Honolulu
#22 On the Beach Hotel in Honolulu
#29 Business Hotel in Honolulu
#33 Romantic Hotel in Honolulu
#36 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Waikiki Resort Hotel staff and other travellers.
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Questions? Get answers from Waikiki Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors offer more visibility. There are a lot of high rise buildings so the ocean is not always visible.”
 of 5 bubbles GailO657, 1 Feb 2017 | Read review
“If you plan Oahu, I would recommend you to stay at this hotel”
 of 5 bubbles AchmadDjauhari, 24 Jan 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Cheffin4Christ, 11 Jan 2017 | Read review
“Choose a room around the corner at the Hilton property”
 of 5 bubbles HARLEYFLTR, 1 Jan 2017 | Read review
“West facing rooms have somewhat of a view but they get the early morning street noise.”
 of 5 bubbles DriverBruce, 27 Dec 2016 | Read review
5 of 5