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Aqua Palms Waikiki

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Aqua Palms Waikiki
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1,872 Reviews from our TripAdvisor Community

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Showing 1,708: English reviews
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Ballarat, Australia
Reviewed 3 days ago NEWvia mobile

We spent 10 days here, the staff were mostly excellent except for the guy who checked us in, he forgot to give us our towel vouchers & the shuttle bus pass. The room was excellent we could see the parts of the ocean from our very small balcony. It was not too noisy which I loved & the room was...

Thank Melissa K
Peachtree City, Georgia
Reviewed 10 April 2017 via mobile

This was our 2nd visit to Honolulu and to this great boutique hotel in 2 years. Our stay for 4/1-4/7/17 was FABULOUS once again. The Aqua Palms provided a great clean room with a balcony, a wonderful view of Diamond Head and the ocean. It's location is ideal. We walked to many places and felt safe. The staff cordial and...

Thank marirosa21
About Hotel's Favourite Review
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Marirosa and thank you very much for sharing your lovely review! We are beyond thrilled to hear you had another fabulous stay with us and that you are already planning on returning for your third visit! We are pleased to learn you enjoyed your room-with-a-view, our ideal location and that you received excellent service from our friendly and helpful...

A TripAdvisor Member
Level Contributor
13 reviews
Reviewed 1 week ago NEWvia mobile

Overall had a good experience. Slightly run down, friendly staff, nice lobby. The pool was not working for almost a week during our stay. The shuttle service is convenient. Were upgraded to a nice and roomy suite.

Thank A TripAdvisor Member
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha and mahalo for sharing a review of your stay. We are so happy you enjoyed our friendly staff, convenient amenities, and spacious, updated rooms. We apologize for the inconvenience with the pool and will share your review with our management team for careful consideration. We hope to welcome you back for an improved stay soon. Mahalo and a hui...

Reviewed 1 week ago NEW

Curtains filthy. My stay was included in a package so just went with the flow. Some TLC could transform this hotel. The location is good and the shuttle bus very usefull. Staff were helpful and friendly. Note: There were no reading lights in our room (929) I do not understand that many hotels do not have sufficient lighting. As many...

Thank Al S
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Al and mahalo for sharing a review of your stay. We are happy that you enjoyed our ideal location and convenient amenities, like the shopping shuttle, as well as our friendly and welcoming staff. However, we are sad to hear that some aspects of your stay were less than exceptional and apologize that things were not as updated as...

Coolangatta, Australia
Reviewed 1 week ago

Hotel is very run down. had a 3 night stay and my room was serviced once. Some staff are friendly and helpful some not. when we arrived there was a queue out the door of people waiting to check in with only one receptionist at the desk. They charge an outrageous "hospitality fee" of $18 for- Wifi (go around the...

Thank johnlex114
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha John and mahalo for sharing a review of your stay. We are very sad to hear that you were disappointed with the amenities and that the room was not as updated as you'd hoped. We strive to provide exceptional value to our guests through friendly customer service and quality amenities, and we apologize if this was not your experience....

Vancouver, Canada
Reviewed 1 week ago

We actually booked our hotel room back in February 2017, to arrive here in May. We checked several of the hotel reviews and almost all of them gave the hotel a high rating. This combined with the fact that they had a special for Canadian residents staying at the hotel swayed us to selecting this hotel. We had booked a...

1Thank W W
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha and mahalo for sharing your lovely review. It's quite a distance from here to Canada and we are very pleased that we were able to make your stay relaxing and memorable. Wailana is an excellent place for breakfast and we are pleased that you enjoyed it, as well as our ideal location and friendly staff. Your feedback is appreciated...

Auckland, New Zealand
Reviewed 3 weeks ago

Location was great for us, walking time to Alo Moana 15minutes, Waikiki beach 10minutes. You do get a free shuttle during your stay to and from the Alo Moana if you can time it right through a link. The shuttle drops of at all Aqua Palms properties. The room we stayed was outdated and looking tied and the wifi was...

2Thank tatkins2017
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha and mahalo for taking a moment to write a review. We are so happy that you found or ideal location close to Waikiki beach and attractions, as well as our shuttle service, convenient for your vacation needs. However, we are sad to hear that the accommodations were not as updated as you had hoped and apologize for the inconvenience...

Rochester, New York
Reviewed 3 weeks ago

The location of the hotel is great. It is close to the Hawaii Convention Center (10 mins walk) where I attended a week long conference meeting. It is also close to good restaurants and stores where I found nice souvenirs. Best of all, the staff are very friendly and helpful. I found out I left my laptop charger in my...

2Thank kwokwce
Reviewed 4 weeks ago

The cons were that I requested a room above 7th floor or as high up as possible and booked and paid for my room at least 6 months in advance, and was provided a room on 6th floor where the street noise was very loud and made for a miserable night of sleep. Since we only stayed one night before...

2Thank Roberta K
Reviewed 4 weeks ago via mobile

The room was a little run down and had a stale smell. Itvwas reasonable. Customer service was wonderful. Location excellent. Parking was $27 usd each day and proved to be very difficult for many drivers. Saw three people scratch their cars due to lack of turning space.

1Thank Dee H
AA H, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Dee and mahalo for sharing your review. We are so pleased that you enjoyed our ideal location and friendly, dedicated staff but sad to hear about the aspects of your stay that were less than exceptional. We appreciate your feedback and are very sorry that your recent accommodations were not as updated as you had hoped. Space is at...

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11/06/2017 12/06/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 

Additional Information about Aqua Palms Waikiki

Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $198 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Honolulu, Hawaii
Hotel Style:
#33 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Aqua Palms Waikiki staff and other travellers.
44 questions
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Questions? Get answers from Aqua Palms Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool view rooms may be better”
220als, 23 May 2017 | Read review
“Hire your surf board $20 or SUP $30 from on the corner a day 8am - 8pm. They also give you a little transporter for the board.”
tatkins2017, 6 May 2017 | Read review
“We enjoyed our room which has a view of Diamond Head and you could also see the ocean. Do ask for a room with a Lanai (Balcony).”
RobertaK848, 2 May 2017 | Read review
“From our balcony in room 824 we could see a little bit of the ocean, and didn't have much street noise.”
CherylD708, 31 Mar 2017 | Read review
“Diamond Head view rooms are loud due to traffic”
ClevelandM, 28 Mar 2017 | Read review
5 of 5
US$149* /night
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