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Best Western The Plaza Hotel

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Best Western The Plaza Hotel
Best Western The Plaza Hotel
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1,323 Reviews from our TripAdvisor Community

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Showing 1,254: English reviews
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Adelaide, Australia
Reviewed yesterday NEW

Large comfortable bed for two. Plenty of space & storage in room. Basic bathroom with good shampoos but no shower cap. No tea making in room ( or hotel) but simple to use coffee machine. Earplugs supplied & are required as it is close to main highway. Very close to airport & McDonalds (24 hours). Pool on site & breakfast...

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Helpful?
Thank _lynnestephens9
Topeka, Kansas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

Beau & Hi'ilani at the front desk were very friendly, kind & helpful when we needed a 3 night stay at the last minute. Our double queen room was spacious & clean. We had a refrigerator & microwave. The T. V. reception & Internet service were both excellent & fast. The pool was in a beautiful setting with shade. The...

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Thank Ginger H
About Hotel's Favourite Review
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Ginger H, Thank you for staying at Best Western The Plaza Hotel! Thank you for your review and taking the time to recognize our Front Desk staff Hi'ilani and Beau. We will be sure to share your review with them and thank them for providing great customer service to you. Along with the other staff, all our employees do...

Watertown, Tennessee
Reviewed 2 days ago NEW

Friendly staff, clean and neat hotel. Stayed on the 12th floor corner room with a view of the interstate and mountains as well as the ocean and industrial area. Great location for proximity to airport or business in area. Nothing to see or do nearby walking distance, no food except McDonald's out the back side of hotel. Restaurant was closed...

Review collected in partnership with Best Western
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Thank 903harriettw
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha 903harriettw, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your stay and your review as well. Thank you for sharing your experiences with us. We are appreciative to hear things went well for you and you enjoyed your stay, although some amenities we offer were closed. Thank you again for staying with us...

Arlington, Massachusetts
Reviewed 2 days ago NEW

The staff was excellent, they were very helpful when I lost my prescription glasses. But I had to fix the a/c thermostat. I do not feel the $ I spent was at all put into maintenance of the room, but it was clean and noise-free.

Review collected in partnership with Best Western
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Thank F7149ZXdanielf
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha F7149ZXdanielf, Thank you for staying at Best Western The Plaza Hotel! Thank you for writing a review to share your experiences. We are glad to hear our staff was able to assist you in locating your glasses. We are continuing to work on our A/C and we hope to have this issue resolved. Thank you for letting us know....

Richmond, Texas
Reviewed 3 days ago NEW

We stayed one night at this hotel because it was close to the airport. The parking charge is a little ridiculous since other than being close to the airport, it isn't really in a desirable location. The room my husband and I were in was fine, but both of the other parties traveling with us experienced issues with their air...

Review collected in partnership with Best Western
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Thank Melissa G
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Melissa G, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your stay with us and for taking the time to write a review as well. We apologize we were not able to meet all of your expectations and apologize for the air conditioning issue with the other travelers. We are glad to hear...

Canada
Reviewed 5 days ago NEW

Stayed here for one night on a layover to Guam. Its proximity to the airport makes it convenient for layovers, but it's kind of in the middle of nowhere so not really a place I'd want to be for more than just a night or two. Have stayed at the Airport Honolulu Hotel before, which it turns out is a...

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Thank Joolz604
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Joolz604, Thank you for staying at Best Western The Plaza Hotel! Thank you for your review to share your experiences with us. We are appreciative of having the opportunity to welcome to this hotel this time around. We hope you were able to experience our new refreshed rooms. We apologize about the restaurant inconvenience, but hope you were able...

Houston, Texas
Reviewed 5 days ago NEW

I am one of their Diamond Members and was treated like a once a year traveler. Only 2 small elevators, terribly slow and crowded Room door had been kicked in slow check in & out pool closed bad value for the rates they charge Way over priced gift shop Too many more defieciencies

Review collected in partnership with Best Western
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Thank Samiam1946
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Samiam1946, Thank you for staying at Best Western The Plaza Hotel! We apologize we were not able to meet your needs during your stay. We understand the concerns you had regarding a change to one of our policies. It is unfortunate however that after being a loyal return guest to our hotel several times over the years that these...

Reviewed 1 week ago NEWvia mobile

Older BW property adjacent to Honolulu International Airport. Complimentary 24 hour airport shuttle. Rooms are clean and beds provide a restful night's sleep. Very friendly management and staff with a great ALOHA Spirit. Rooms adjacent to freeway are quite noisy, but hotel provides earplugs. Swimming pool, cafe, and very good gift shop with lots of travel/food necessities. Guest laundry. Nothing...

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Thank Daryl H
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Daryl H, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your stay with us and for taking the time to write a review as well. We are glad to hear we were able to meet your expectations. Thank you for taking the time to advise other guests of the amenities we have at...

Reviewed 1 week ago NEW

We stayed here since our flight was quite late arriving and we knew we'd be tired. The service was excellent, and the room was great. Just the highway was super noisy in the room even with all the windows closed. We enjoyed the pool (really lovely!) and breakfast (super-yummy) and it was conveniently close to the rental car location (walking...

Review collected in partnership with Best Western
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Helpful?
Thank ellenl699
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha ellenl699, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your one night stay with us and for taking the time to write a review as well. We are glad to hear we were able to meet your expectations. As you mentioned in your review, "the service was excellent, and the room was great."...

Guam
Reviewed 1 week ago

Stayed only for the night. Was great location from airport. Very decent size room and had everything that was needed. A little small shop in lobby to buy drinks and small snacks but it closes early. This place is near the road so it can get a bit noisy. But we were on a high floor so it was ok...

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Thank rceria
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha rceria, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your one night stay with us and for taking the time to write a review as well. We are glad to hear we were able to meet your expectations. We do have some great amenities for our guests to experience and so thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $182 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Hotwire, Booking.com, Priceline, Travelocity, Best Western, HotelsforEveryone, Cancelon and getaroom.com so you can book your Best Western The Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Honolulu, Hawaii
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Plaza Hotel staff and other travellers.
25 questions
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Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably face away from freeway, as it is noisy”
_lynnestephens9, 24 Apr 2017 | Read review
“Higher floors are more comfortable that ground floor units by the pool. We tried both.”
156gingerh, 19 Apr 2017 | Read review
“hotel is by airport but rooms in the back by the pool were less noisy”
dawnd796, 5 Apr 2017 | Read review
“i was on the 6th floor it was very quiet”
frankrivera2017, 4 Apr 2017 | Read review
“Ask for a quiet room and they'll try to place you away from the freeway”
kaparker07, 4 Apr 2017 | Read review
5 of 5